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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,338 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids. Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,338 reviews

September 04, 2020

Great experience, very helpful and professional. I have purchased two CX-5s from this dealership for my daughters and we are very happy with both cars and the way we were treated by the staff at Capo Mazda More

by CHRISLINDHOLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Aydemir
Sep 04, 2020 -

Capistrano Mazda responded

Chris, Thanks for sharing your thoughts about your experience working with Moe, Jerry and, Tom here at Capistrano Mazda. We appreciate your business and hope to see you again soon! We hope your daughters both enjoy their new CX-5's! Kate

September 04, 2020

Capistrano Mazda really rocks. It is always clean, everyone is friendly, and the sales representatives are the best. I always recommend anyone comes to Capo Mazda to have a great experience buying/lea More

by paigelv123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Deming
Sep 04, 2020 -

Capistrano Mazda responded

Paige, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Ben and Moe here at Capistrano Mazda. Kate

September 02, 2020

My 3rd Mazda from Capistrano Mazda 2020 CX-5 with Whitney she's the best so helpful and give very clear information. I was in and out in leas then 1 hour. Thanks More

by send2bassem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Bowens, AJ Jamshidi
Sep 04, 2020 -

Capistrano Mazda responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you again! We are thrilled that you found your experience working with Whitney to be a positive one. We hope you enjoy your new Mazda 2020 CX-5 and don't hesitate to reach out if you need anything else. Kate

September 01, 2020

This is a very friendly group. We have bought several vehicles from Capo Mazda and we have never felt any pressure. Always a delightful experience. More

by MGCulwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Jamshidi, Jerry Aydemir
Sep 02, 2020 -

Capistrano Mazda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Capistrano Mazda! Kate

August 30, 2020

Good inventory to choose from. Marcin was excellent! I really appreciate how laid back the atmosphere is and zero pressure. Highly recommend Marcin and his team!!! More

by Brian S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Capistrano Mazda responded

Congratulations on your new vehicle, Brian! We are so glad Marcin had the opportunity to work with you and could make this a top-notch experience! We hope you enjoy your new vehicle and we look forward to continuing to serve you in the future! Kate

August 29, 2020

Well run service department. Kept me well informed and work was done promptly. Always a pleasure to do business at this dealership and I highly recommend them! More

by hltaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Aug 31, 2020 -

Capistrano Mazda responded

Thank you! Alex and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate

August 28, 2020

Overall, I had good experience for service if my car. I just wish the service was free of charge since the dealership that I leased the car offered no charge. More

by PARYASA2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Aug 28, 2020 -

Capistrano Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

August 28, 2020

Cyrena, did a great job on keeping me informed on my cars progress which turned out to have a very difficult to diagnose issue. She put me into a loaner car after the 1st week that the car was at the dealers More

by bruce_stookey
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Capistrano Mazda responded

Bruce, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cyrena met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

August 27, 2020

Excellent service. Cyrena kept me informed of the status of my repair from start to finish. I highly recommend the whole team of Capistrano Mazda. Thumbs up! More

by mariu5z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Capistrano Mazda responded

Thank you for taking the time to share your thoughts on working with Cyrena and the service team. We're glad to hear we delivered such a great experience! Kate

August 26, 2020

Cyrena, my service advisor, does a great job. She remembered me as a repeat service customer and listened to my concerns about the vehicle. She provides good customer service and I never feel like I More

by KIMBOCAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Capistrano Mazda responded

It's great to hear, Kim, that Cyrena was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Mazda! Kate

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