Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capistrano Mazda
San Juan Capistrano, CA
1,480 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,480 reviews
January 11, 2026
Cyrena handle the appointment professionally and with courtesy. She ordered the necessary replacement part and scheduled my follow-up appointment. Thank you. courtesy. She ordered the necessary replacement part and scheduled my follow-up appointment. Thank you. More
by RKOY
Verified CustomerEmployees Worked With
January 10, 2026
Positive greeting by staff when driving in, friendly and courteous contact with Cyrena, and quick review of work to be performed. Similar great experience when picking up car. Love the vehicle review video courteous contact with Cyrena, and quick review of work to be performed. Similar great experience when picking up car. Love the vehicle review video always done and messaged to me. Great job by all involved. Thanks, Al More
by MAOWEE
Employees Worked With
Cyrena who is outstanding
January 05, 2026
A good experience overall. Great customer service as well. The dealership was friendly and helpful with my purchase. Great customer service as well. The dealership was friendly and helpful with my purchase. More
by ABOSCH0
January 03, 2026
Very professional, let us take our time, good experience. We liked not being pushed into something we didn't want. We liked not being pushed into something we didn't want. More
by Mvmichael123
January 03, 2026
Excellent customer service and very courteous, professional and friendly. Video was exceptional and very informative for future maintenance. professional and friendly. Video was exceptional and very informative for future maintenance. More
by GROMITNME
January 01, 2026
I didn’t appreciate the attitude of the finance manager when pressured to buy an upgrade. I expressed “No” several times that I was NOT interested. when pressured to buy an upgrade. I expressed “No” several times that I was NOT interested. More
by PAINTERC
Employees Worked With
Other Employees :
One young lady helped me with the coffee machine she was super nice and accommodating.
December 31, 2025
I love Capistrano Mazda. The staff is friendly yet professional and the waiting room is really nice as well. Super clean and cozy. The staff is friendly yet professional and the waiting room is really nice as well. Super clean and cozy. More
by JBURBACK0
Employees Worked With
Don't remember.
December 30, 2025
So so fun. I had so much fun. Lots of fun A ton of fun I had so much fun. Lots of fun A ton of fun More
by CODY.HOPKINS
