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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,341 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids. Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,341 reviews

April 24, 2020

Great experience Cyerena was very good in keeping me informed about the quote that required a tech to accurately assess damage first. She was very good in informing me More

by echang1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Capistrano Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cyrena and the rest of our team, and we look forward to working with you again! Kate

April 21, 2020

Clean and updated dealership with friendly staff and relaxed atmosphere. Got a great deal with the online sales team. They are a bit lacking with paperwork processing, had to go back twice. More

by candicedesilva
Recommend Dealer
Yes
Employees Worked With
AJ Jamshidi, Lauren Garza
Apr 21, 2020 -

Capistrano Mazda responded

Candice, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

April 19, 2020

Rick was great and super friendly especially in the middle of this COVID-19 epidemic. I am incredibly happy with my CPO Mazda CX-5! More

by keanu david
Recommend Dealer
Yes
Employees Worked With
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Capistrano Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new vehicle! Kate

April 16, 2020

Fast, friendly, efficient Capistrano Mazda Service took good care of me on a recall and service matter. They had their act together on scheduling, intake and communication. And More

by TRENT14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Katz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Capistrano Mazda responded

Thank you for your feedback, we appreciate your business and our team looks forward to serving you again soon! Kate

April 14, 2020

Had my car maintained and service was still excellent. This is my 2nd car from this dealership and they never failed me giving the best service they can. People are very awesome. Keep up! More

by aaron.icabales
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

Capistrano Mazda responded

Hi Aaron, Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate

April 14, 2020

Easy, professional, quick and helpful Car had check engine light. Set up appointment. Got car in quickly. Diagnosed problem. Needed to wait a day for a part. Fixed it and called me to More

by ChrisGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

Capistrano Mazda responded

Thanks, Chris, for sharing your thoughts about your service experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

April 07, 2020

I was able to schedule service for a recall notice. The woman at the front of the service counter was very nice and the service was quick and efficient. More

by Konish7
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

Capistrano Mazda responded

We are so grateful that you chose to do business with Capistrano Mazda! Your experience matters so much to us, and I am happy to see that we fulfilled your expectations. Thanks for coming and we hope to see you again. Kate

March 23, 2020

60k mile service & tires, Thank you! Brought by 2008 Mazda3 in for it's 60k service and knew I probably needed tires as well. They helped me with a sale price for the tires and completed More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hernandez
Mar 24, 2020 -

Capistrano Mazda responded

Thank you, Nick, for the kind words for our service department! We're happy to know that the service for your 2008 Mazda3 was completed quickly and that you received a great price on your new tires. We look forward to sharing your compliments with our service team and don't hesitate to let us know if we can be of further assistance. Kate

March 19, 2020

very good experience I felt that having women at the intake desk was brilliant. Good job Capo Mazda! Jerry in sales was helpful he clearly understood that I may be interes More

by frenchs35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jaurequi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Aydemir
Mar 19, 2020 -

Capistrano Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate

March 18, 2020

This dealership is fantastic! The people who work there are the best. They go above and beyond to satisfy your needs. We have purchased 3 Mazda, and our a Mazda family. Thanks again for your expertise and More

by MICHAELGLENBLACK
Recommend Dealer
Yes
Employees Worked With
Gary Willenborg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi, Paige Salmon
Mar 18, 2020 -

Capistrano Mazda responded

Hi Michael, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Enjoy your new Mazda! Kate

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