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Capistrano Mazda
San Juan Capistrano, CA
1,318 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,318 reviews
October 29, 2019
Amazing service Everything went smoothly from walking in the door to driving off the lot. First of all, they have a great beverage selection (and popcorn!) but most i Everything went smoothly from walking in the door to driving off the lot. First of all, they have a great beverage selection (and popcorn!) but most importantly, they know and exemplify great customer service. We worked with Marcin who was friendly, informative and patient the entire way though. They were very transparent and I felt comfortable because they broke down the numbers without hesitation. When it came time to pick up my car, Marcin went above and beyond and even presented it beautifully with a bow! I had a great experience here and would definitely recommend Capistrano Mazda to everyone. More
by britH
Verified Customer
October 27, 2019
Great Knowledge Diego was knowledgeable on any and all questions - this is my second time working with him and never felt pushy or out of line. I will do busines Diego was knowledgeable on any and all questions - this is my second time working with him and never felt pushy or out of line. I will do business with him again in the future. More
by samantha.blankenburg
October 26, 2019
I love mazda They are so friendly, approachable and they answers questions so well. I can highly recommend Mazda to my friends and family members. Thank you so muc They are so friendly, approachable and they answers questions so well. I can highly recommend Mazda to my friends and family members. Thank you so much Mazda SJC, you the best. More
by maki_myl
Employees Worked With
October 25, 2019
It was extremely good! I enjoyed the service I received and it was fast. I really enjoyed the experience a lot thank you. I had a very great experience today. I enjoyed the service I received and it was fast. I really enjoyed the experience a lot thank you. I had a very great experience today. More
by jakegroeniger
Employees Worked With
Alex Hernandez
October 24, 2019
Top Notch Service I have been very pleased with this dealer and the service department over the two years I have owned my Mazda 3. So far, so good, no problems with the I have been very pleased with this dealer and the service department over the two years I have owned my Mazda 3. So far, so good, no problems with the car, just regular service. The advisors are friendly and knowledgeable and the waiting area is awesome. Since I always wait for my car, I enjoy the TV, internet, snacks, water, coffee, in a comfortable area within easy reach of the advisors in case I need to ask a question. Also, they offer a ride or loaner car for the day. Even a car wash! These amenities compare favorably with dealers selling much more expensive cars. More
by nancy.business
Employees Worked With
October 21, 2019
100,00 visit 100,00 mile checkup and brakes checked. I scheduled the visit on line but they did not have a copy of the appointment. But, they serviced the car. 100,00 mile checkup and brakes checked. I scheduled the visit on line but they did not have a copy of the appointment. But, they serviced the car. Uber home and return was very convenient. More
by MFLANAGAN170
Employees Worked With
Other Employees :
I cann't remember the other women at the desk but they were equally great.
October 20, 2019
Bought Mazda MX-5 Super helpful sales people, and easy car buying experience! Heather Black was amazing to work with on this purchase. Financing was made easy, and over Super helpful sales people, and easy car buying experience! Heather Black was amazing to work with on this purchase. Financing was made easy, and overall, very satisfied. More
by jessa06
October 13, 2019
Excellent Experience From the time of my inquiry until I drove off with my new Mazda 3, everyone I worked with was awesome. My sales representative, Rick, was very attenti From the time of my inquiry until I drove off with my new Mazda 3, everyone I worked with was awesome. My sales representative, Rick, was very attentive and accommodating to my crazy schedule and working through the process with me in parts. At the dealership the entire team was friendly and willing to assist, namely Diego took the time to assist Rick. The team atmosphere was great to see and experience. The sales manager Moe was more than helpful answering a whole ton of questions from me regarding details of the deal, even though he was very busy. I highly recommend anybody looking for a new Mazda or a pre-owned vehicle to give Capo Mazda a real shot. Even if you are shopping brands, their dealership will win you over, and the Mazda cars are absolutely awesome. There will be no disappointments. More
by CPO Mazda3
October 10, 2019
Polite, and great service Excellent service. Polite, professional staff. I am not sure who worked on the car but the front staff are great to work with. Have been going to t Excellent service. Polite, professional staff. I am not sure who worked on the car but the front staff are great to work with. Have been going to this Mazda for years. More
by mollyg0
Employees Worked With
Other Employees :
Alex Hernandez, Laura Reiter
October 09, 2019
general service excellent service as always - my usual service advisor no longer there BUT was advised by PAIGE who was excellent throughout - very knowledgeable and excellent service as always - my usual service advisor no longer there BUT was advised by PAIGE who was excellent throughout - very knowledgeable and on time with all information requested -outstanding customer service ! More
by bought a new car -very happy
Employees Worked With
Paige =service advisor
