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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,344 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids. Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,344 reviews

December 12, 2019

Everyone was so helpful and I'm happy with my car Diego was very helpful and answered all my questions. He was awesome to work with. He installed my car seat for me. I'm very happy with my car. More

by venessa.rowan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Garza
Dec 12, 2019 -

Capistrano Mazda responded

Thank you for the review, Venessa! Diego is one of the best and we are so lucky to have him. Thank you for being part of the Capo Mazda family! Kate

December 11, 2019

Yea New Car without the hassle After a few conversations about both Used and New cars I continued to shop around and received the best price and great customer service to make the p More

by PM_New_Mazda owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Capistrano Mazda responded

Thanks for the great feedback! It's great to hear that you had such a positive sales experience at Capo Mazda. Have a wonderful day and happy driving! Kate

December 11, 2019

Great experience The awesome, wonderful, energetic, and loving person Marcin Paluch who really, really, really took care of us was. Finance person needs additional tr More

by GregJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Capistrano Mazda responded

Hi Greg, thanks for the 5-star review! We're happy to hear that Marcin was able to provide you with a positive sales experience. Sorry if the finance portion of your visit wasn't quite up to par; please feel free to reach out if you'd like to discuss it further. Thanks again for taking to time to share your experience, and we hope to see you again at Capo Mazda. Enjoy your new Mazda! Kate customerservice@capovwmazda

December 10, 2019

Awesome! I had some rodent damage on my 2019 Cx5. Had it towed in and they repaired it for free. That was really cool. Thanks John More

by twoclinks2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Capistrano Mazda responded

Thank you for the review and we are so glad you were taken care of by our team! Kate

November 28, 2019

Great service as usual. Everyone is knowledgeable and informative and told me exactly what I needed. The waiting area is pleasant and welcoming as well. More

by nadia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kira Uda, Laura Reiter
Nov 30, 2019 -

Capistrano Mazda responded

Hi Nadia, thanks for your great feedback! It's good to hear that you were happy with your service visit at Capo Mazda and that you enjoyed the waiting area. We hope you'll return for your future service needs! Kate

November 27, 2019

Purchase Very good service from Forouz Mohisefat. Forouz was patient and very friendly. She walk us through the most important safety “gadgets” in our new ca More

by georgejn94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forouz Mohisefat
Nov 30, 2019 -

Capistrano Mazda responded

Thanks for the great review, George! We're pleased to hear that you had a positive sales experience at Capo Mazda! Your kind words about Forouz are much appreciated and we hope you're enjoying your new Mazda! Kate

November 26, 2019

Easy, Quick, Left SUPER Happy I went in to just check out some of the deals that were going on but ultimately had thought that I was going to be leasing a VW vehicle. When I saw th More

by thakala6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Nov 26, 2019 -

Capistrano Mazda responded

Thank you very much for the five star review! On behalf of Heather, Diego and Moe, we thank you for becoming part of the Capo Mazda family! Kate

November 26, 2019

Attentive & Responsive Staff is attentive and responsive to needs. Utilized courtesy rental car as well. No complaints. Service completed timely and as promised and there More

by SMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Capistrano Mazda responded

We are glad to hear our staff was attentive and took good care of you! Thank you for your review! Kate

November 26, 2019

Excellent Service even for a busy day The same morning when I bought the car I decided to request quotes for several dealership in OC. Whitney was the only one that care enough to call me More

by penser11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens
Dec 02, 2019 -

Capistrano Mazda responded

It's great to hear that Whitney was so responsive to your inquiry and that she was able to help you work out a deal. We appreciate your business and hope to see you again at Capo Mazda! Kate

November 22, 2019

Great Service Fourouz Mohisefat provided excellent customer service. She was extremely friendly and made the process easy. Finance was quick and painless as well to More

by emily.jensen70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Capistrano Mazda responded

Thank you Emily for the positive feedback on your experience working with Forouz! We are very happy to hear she made purchasing a car with us easy and painless. Enjoy your new Mazda! Kate

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