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Capistrano Mazda
San Juan Capistrano, CA
1,320 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,320 reviews
October 10, 2019
Polite, and great service Excellent service. Polite, professional staff. I am not sure who worked on the car but the front staff are great to work with. Have been going to t Excellent service. Polite, professional staff. I am not sure who worked on the car but the front staff are great to work with. Have been going to this Mazda for years. More
by mollyg0
Verified CustomerEmployees Worked With
Other Employees :
Alex Hernandez, Laura Reiter
October 09, 2019
general service excellent service as always - my usual service advisor no longer there BUT was advised by PAIGE who was excellent throughout - very knowledgeable and excellent service as always - my usual service advisor no longer there BUT was advised by PAIGE who was excellent throughout - very knowledgeable and on time with all information requested -outstanding customer service ! More
by bought a new car -very happy
Employees Worked With
Paige =service advisor
October 08, 2019
Excellent Customer Service The service adviser, Alex, always showed understanding and great care in our service visits. We are grateful for her excellent customer service and fo The service adviser, Alex, always showed understanding and great care in our service visits. We are grateful for her excellent customer service and for her helping to ensure we received the help needed. More
by Steven
Employees Worked With
Alex Hernandez
October 08, 2019
Installation of Roof Racks Quick and easy...also washed my car...nice touch. Racks were included in my transaction, but were out of stock at the time...they were ordered and I w Quick and easy...also washed my car...nice touch. Racks were included in my transaction, but were out of stock at the time...they were ordered and I was notified when they arrived, scheduled an appointment and the installation was completed. More
by ganvin
Employees Worked With
Kira Uda
October 07, 2019
Fast and Friendly Maybe not the best price for an oil change ..But fast and painless. Car washed and ready to go as promised..Staff was very friendly Maybe not the best price for an oil change ..But fast and painless. Car washed and ready to go as promised..Staff was very friendly More
by dgleck32
Employees Worked With
Kira Uda
October 07, 2019
CX-5 Purchase Once on the lot, I expected the typical car sales transaction to be filled with pressure and stress, but was relived to find out just the opposite. It Once on the lot, I expected the typical car sales transaction to be filled with pressure and stress, but was relived to find out just the opposite. It helped that I knew the exact make-model-features I wanted, and they had the exact vehicle in inventory but dreaded the process with what I thought came next. Rick, the Capo Mazda person I worked with handled my transaction with the utmost professionalism and I was on my "zoom-zoom" way before I knew it. More
by David M
Employees Worked With
October 05, 2019
Greay dealership As good of an experience as you can have. Makes the process super easy. I will continue to come here to have my car serviced. As good of an experience as you can have. Makes the process super easy. I will continue to come here to have my car serviced. More
by ERIC.PETERSEN
Employees Worked With
October 04, 2019
Loving My CX-5 Could not be happier with my new lease on the Mazda CX-5. The car has the same bells and whistles a the Infiniti I previously leased, but has better m Could not be happier with my new lease on the Mazda CX-5. The car has the same bells and whistles a the Infiniti I previously leased, but has better mileage and a far more reasonable payment. I’d definitely recommend Capo Mazda. More
by gen.priest
October 04, 2019
Great customer service Whitney was amazing to work with: she had a genuinely caring and positive attitude, got the car my son wanted (exceeded his expectations), and expedit Whitney was amazing to work with: she had a genuinely caring and positive attitude, got the car my son wanted (exceeded his expectations), and expedited the whole car buying process! What more can one ask for???? More
by joiedlf
Employees Worked With
Whitney Bowens
October 04, 2019
Leased New CX-5 Fair and efficient sales process. Low pressure, transparent, sales process. This is my second car from Capo Mazda and I would highly recommend them Fair and efficient sales process. Low pressure, transparent, sales process. This is my second car from Capo Mazda and I would highly recommend them to new buyers. More
by tdickman
Employees Worked With
