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Capistrano Mazda
San Juan Capistrano, CA
1,381 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,381 reviews
May 16, 2019
Great Experience with Zoom Zoom! This was the best car buying experience I have ever had in the 40 years that I have been buying cars. The staff, financing and the general management This was the best car buying experience I have ever had in the 40 years that I have been buying cars. The staff, financing and the general management were all professional, courteous and over the top accommodating. I just wish Mazda would make more cars that we liked so that I could buy all of my vehicles from this dealership. If you need a Mazda this is the place to go as long as you are within a days driving distance, you will not regret it. Great job Capo Mazda! More
by cmbat2000
Verified Customer
May 14, 2019
Good dealership and staff I was happy with the staff and transaction. All staff were very friendly and the facility is very pleasant. The car could have been cleaner but we wer I was happy with the staff and transaction. All staff were very friendly and the facility is very pleasant. The car could have been cleaner but we were a little rushed at the end. More
by john_forester
May 14, 2019
Cyrena and the dealer went the extra mile We took our Mazda CR-5 for regular maintenance and had them check a parking light that was out. Initially, Cyrena called us to report their findings r We took our Mazda CR-5 for regular maintenance and had them check a parking light that was out. Initially, Cyrena called us to report their findings regarding the light and it was going to be a very expensive repair. After a short discussion, she offered to check and see if the extended warranty would take care of the repair. When she discovered the part wasn't covered, she spoke with dealer management and they called Mazda...who eventually OK'd the repair at no charge. We would highly recommend Cyrena and Capistrano Mazda for excellent customer service. More
by TimCurtin
Employees Worked With
May 12, 2019
Oil change Capistrano Mazda does great service. The waiting area is very nice. I had a coupon which I had given when I came it. The price charged me was more t Capistrano Mazda does great service. The waiting area is very nice. I had a coupon which I had given when I came it. The price charged me was more than the coupon. More
by starrshine62
Employees Worked With
Alex Hernandez
May 11, 2019
Cyrena provides excellent customerr service. I think the service advisors do a great job for CAPO Mazda. Cyrena seems to really care for my concerns regarding my car care. Thank you! I think the service advisors do a great job for CAPO Mazda. Cyrena seems to really care for my concerns regarding my car care. Thank you! More
by KIMBOCAL
Employees Worked With
May 10, 2019
Great and easy experience. Every person I dealt with was so wonderful. Cyrena was so help when I was getting my car serviced, and when I found out I would be in need of a new ca Every person I dealt with was so wonderful. Cyrena was so help when I was getting my car serviced, and when I found out I would be in need of a new car. I did not feel pressured by anyone and Cyrena was very understanding and thoughtful. When I went to sales, Lauren did an amazing job. She was knowledgeable and friendly. Overall, every person I interacted with was wonderful. The process of everything was smooth, I would recommend this dealership. More
by kenestuk
May 10, 2019
service Always satisfied with the service!! They are professional, never try to sell me on anything I don’t need. Service is always done in a timely manner! Always satisfied with the service!! They are professional, never try to sell me on anything I don’t need. Service is always done in a timely manner! More
by JAMMERS41
Employees Worked With
May 10, 2019
Beyond awesome!!! I love going to Capistrano Mazda for my service needs because I walk in and get treated like royalty. They always go above and beyond to accomodate my I love going to Capistrano Mazda for my service needs because I walk in and get treated like royalty. They always go above and beyond to accomodate my every need. More
by sheri_rous
Employees Worked With
May 09, 2019
A Good Experience My car was serviced quickly and Alex my service advisor was very pleasant and helpful throughout the process. Staff were very efficient and I was able My car was serviced quickly and Alex my service advisor was very pleasant and helpful throughout the process. Staff were very efficient and I was able to make an appointment right away to get my car in. More
by CHRISLINDHOLM
Employees Worked With
Alex Hernandez
May 09, 2019
New car purchase AJ was amazing and made the car buying experience painless! I drove from San Diego and glad I did. I will definitely be a life long customer. AJ was amazing and made the car buying experience painless! I drove from San Diego and glad I did. I will definitely be a life long customer. More
by jjjjgviz
Employees Worked With
AJ Jamshidi
