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Capistrano Mazda
San Juan Capistrano, CA
1,359 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,359 reviews
April 29, 2019
Fabulous customer service Diego offers supreme service in sales and all other interactions were great as well. Thank you for my first enjoyable new car purchase deal after many Diego offers supreme service in sales and all other interactions were great as well. Thank you for my first enjoyable new car purchase deal after many years of painful experiences over the years at other dealers. More
by janitataylor
Verified CustomerEmployees Worked With
April 29, 2019
Awesome Service Great experience with Whitney, very efficient, quick with gresat service from all the dealer staff. The whole car buying process was the best ever ex Great experience with Whitney, very efficient, quick with gresat service from all the dealer staff. The whole car buying process was the best ever experienced More
by doreenharvey2
Employees Worked With
Whitney Bowens
April 27, 2019
Customer in mind Listened to my needs and delivered the goods at a good price AND great financing. Friendly sales and front desk personnel, no pressure-no haggle Listened to my needs and delivered the goods at a good price AND great financing. Friendly sales and front desk personnel, no pressure-no haggle More
by dadoftu54
Employees Worked With
Other Employees :
The two young ladies at the front desk were a pleasure to speak to , Jerry Aydemir
April 25, 2019
Great customer service overall Great customer service from the beginning until I drove off the lot in my new Lexus. The finance department was great as well, very helpful and friend Great customer service from the beginning until I drove off the lot in my new Lexus. The finance department was great as well, very helpful and friendly.I would definitely recommend this dealership. Thank you for everything. More
by winterleemisilag
Employees Worked With
April 25, 2019
Quick and easy. Whitney was awesome and made it very easy to find a vehicle that fits our needs and didn’t waste much time getting in and out. She also came in on her Whitney was awesome and made it very easy to find a vehicle that fits our needs and didn’t waste much time getting in and out. She also came in on her day off to make this deal work for us. Customer service was a priority and I would recommend anyone that wants a hassle free purchase or lease to give them your business. The vehicle is awesome and can’t wait to take along drive and enjoy the comfort of the vehicle. More
by Sand1572
April 25, 2019
Good communication, work was fast, price is very reasonable. This is not the old dealer concept charging ridiculous price anymore. Someone got the right idea. Cyrena was great. Answered all my questions. Will pr This is not the old dealer concept charging ridiculous price anymore. Someone got the right idea. Cyrena was great. Answered all my questions. Will probably lease another when this lease runs out. Service is a big part of the ownership experience. More
by suwish37
Employees Worked With
April 24, 2019
A BIG THANK YOU TO EVERYONE at Capistrano Mazda !!! During my entire car purchasing experience with Capo Mazda, I felt a "unique vibe" with the people and also inside the dealership. I "got" that their During my entire car purchasing experience with Capo Mazda, I felt a "unique vibe" with the people and also inside the dealership. I "got" that their customer-centered culture was by design and not a happenstance. Everyone I dealt with had pride and a cooperative energy—pride in themselves, pride in the Mazda products and proud to be part of the Capo Mazda's team. I had a "memorable experience" that I will cherish for a long time. There are many businesses that could benefit from doing business THE CAPA MAZDA WAY. (Jeanine Just a very happy customer) More
by JEANINE JUST
April 23, 2019
New Car Prep The car was perfectly prepped for pick-up the day after we completed the purchase. All work was done on time, they stayed in touch with me and gave m The car was perfectly prepped for pick-up the day after we completed the purchase. All work was done on time, they stayed in touch with me and gave me the necessary instructions on using the Apple Play and even helped me set up my I-phone. They were great people to work with during the entire sales and service process. More
by thomasmvertin
April 23, 2019
10,000 mile service All was excellent! Alex was very friendly and since there were no loaner cars she called an Uber for me and had a nice lunch until the car was done. T All was excellent! Alex was very friendly and since there were no loaner cars she called an Uber for me and had a nice lunch until the car was done. Then she called an Uber to pick me up- So nice and accommodating More
by stinsonfour
Employees Worked With
Kira Uda, Alex Hernandez
April 23, 2019
Excellent Service was good and on time. The waiting area is well ventilated and free snacks are being served. The staff are very friendly and helpful. Service was good and on time. The waiting area is well ventilated and free snacks are being served. The staff are very friendly and helpful. More
by rosanne.gantala
Employees Worked With
Laura Reiter
