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Capistrano Mazda - Service Center
San Juan Capistrano, CA
580 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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580 Reviews of Capistrano Mazda - Service Center
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August 01, 2025
All Staff/Employees n Sales managers are doing excellent job special mention to Mo, Diego Blakely and Hugo. i am very Happy n Satisfied with my Brand new CX-5 AWD Preferred. Thank you Capistrano Mazda. job special mention to Mo, Diego Blakely and Hugo. i am very Happy n Satisfied with my Brand new CX-5 AWD Preferred. Thank you Capistrano Mazda. More
by ALEXRODOLFO25
Verified Customer
August 01, 2025
The dealership doesn’t address any issues. Sales representatives stereotype the customers. Would not go back for service or sales. Sales representatives stereotype the customers. Would not go back for service or sales. More
by calid123
July 31, 2025
Treated like Family as soon as I Drove up for Service. Answered all my Questions . First Oil Change was Free! Loved It! Answered all my Questions . First Oil Change was Free! Loved It! More
by GAZOO1
July 31, 2025
the lady who helped me had attitude and was trying to charge me for a issue they made on my car charge me for a issue they made on my car More
by Billip
Employees Worked With
July 31, 2025
Prompt attention, excellent customer service. Knowledgeable staff. Video review is a nice touch. Respectful of my decision not to proceed with any add-ons at this time. Long time customer. Knowledgeable staff. Video review is a nice touch. Respectful of my decision not to proceed with any add-ons at this time. Long time customer. More
by sarah.ann.moore
Employees Worked With
Cyrena
July 30, 2025
Great service, they care. Service with a smile. Car wash needs work . Provided a ride home and back. Cut above the rest Service with a smile. Car wash needs work . Provided a ride home and back. Cut above the rest More
by JERRYBURNS53
July 24, 2025
Our first experience with Capistrano Mazda service was as good as it could get -from appointment setting, checkin, video summary to pick up. 10 stars! Thank you :) good as it could get -from appointment setting, checkin, video summary to pick up. 10 stars! Thank you :) More
by Junehosokawa
Employees Worked With
Hugo Diaz
July 20, 2025
Efficient, friendly and informative. Excellent service ?????????? Accommodated me on a tight schedule by giving me a loaner car while my car was being serviced Excellent service ?????????? Accommodated me on a tight schedule by giving me a loaner car while my car was being serviced More
by klgavin
Employees Worked With
Cyrena Moreno
July 18, 2025
Always helpful. Kind and informative employees. Comfortable people to work with. I feel like they certainly know what they’re doing Kind and informative employees. Comfortable people to work with. I feel like they certainly know what they’re doing More
by LANDERSON18
