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Capistrano Mazda - Service Center

San Juan Capistrano, CA

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548 Reviews

548 Reviews of Capistrano Mazda - Service Center

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February 28, 2019

Fredy in Service Fredy Campos in Service is always professional and very helpful if I have questions. I have dealt with Fredy for service on my prior 2005 Mazda Tribut More

by srpeno33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
Mar 06, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are thrilled to hear that Fredy took exceptional care of you and that you keep coming back! We appreciate you recommending us and thanks for being a part of the Capo Mazda family!

February 26, 2019

Great Service! We have had nothing but a great experience with the Mazda Service. The only disappointment we have had is the ability to get Car Play. We we told It More

by JKOPENY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kira Uda
Feb 28, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review and for your feedback. We will relay this to the appropriate department and address your concerns. Thank you!

February 25, 2019

Fredy is very helpful, and friendly! Service was done quicker than I thought! The sales team I worked with before came and say hi! Much appreciate that! More

by POPOBESHAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Bowens, Fredy Campos
Feb 28, 2019 -

Capistrano Mazda responded

Thank you for the glowing review! We are truly happy to hear that your time spent with Fredy and the rest of our team was enjoyable. We appreciate you recommending us and welcome to the Capo Mazda family!

February 23, 2019

Fantastic service as always. Freddy is the Man, Myth, Legend Best service in the area, by far. Always Happy with Capo Mazda, the entire team in Service and the handsome finance manager Chris. Thanks for the won More

by Dzznutz4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
Feb 28, 2019 -

Capistrano Mazda responded

Thank you for the glowing review! We are truly happy to hear that your time spent with Fredy was enjoyable. We appreciate you recommending us and welcome to the Capo Mazda family!

February 23, 2019

Great customer service. AJ was very helpful and knowledgeable about the car. He made the car buying process very easy. I would refer friends and family to see him if they wan More

by g.perez_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Feb 28, 2019 -

Capistrano Mazda responded

Thank you for the glowing review! We are truly happy to hear that your time spent with Aj and Paul was enjoyable. We appreciate you recommending us and welcome to the Capo Mazda family!

February 22, 2019

Super convenient I brought the car in yesterday for some routine service and I was in and out with a loaner car in about 15 minutes. The call me and told me that it wa More

by PAULETTEKEYS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Capistrano Mazda responded

Thank you for the glowing review! We are truly happy to hear that your time spent with Cyrena and the rest of our team was enjoyable. We appreciate you recommending us and welcome to the Capo Mazda family!

February 22, 2019

Really Tried Hard to Fix It Usually when I've gone to the dealer for service I feel like there's a brick wall between the guy doing the work and the front desk. I had a strange n More

by Awesome CX-5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry, but I don't remember the names.
Feb 28, 2019 -

Capistrano Mazda responded

Thank you for such a kind review! We are so happy to hear that your time spent with us was enjoyable and that we were able to get everything taken care of for you and that your car is running great. We appreciate you recommending us and welcome to the Capo Mazda family!

February 21, 2019

Always a Great Experience! The entire group at Capo Mazda is so "customer focused" from Lou and Freddy in Service to Diego in sales. They just always seem to trying to figure o More

by KEVROB822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bastiaans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fredy Campos
Feb 28, 2019 -

Capistrano Mazda responded

Thank you for the glowing review! We are truly happy to hear that your time spent with Lou, Fredy and Diego was enjoyable. We appreciate you recommending us and welcome to the Capo Mazda family!

February 21, 2019

Very pleasant and helpful personnel, pleased with service I would definitely recommend Capistrano Mazda to everyone. It is particularly convenient for me since I live in the area. I was helped by Alessandra More

by alanasn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alessandra Hernandez
Feb 28, 2019 -

Capistrano Mazda responded

Thank you for the glowing review! We are truly happy to hear that your time spent with Alessandra was enjoyable. We appreciate you recommending us and welcome to the Capo Mazda family!

February 21, 2019

Exceptional Seervice We brought our car in for Routine Service and then learned Field Rodents had taken residence on the intake manifold. In addition they had begun chewin More

by bruceatkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hernandez
Feb 28, 2019 -

Capistrano Mazda responded

Bruce, Thank you for the glowing review! We are truly happy to hear that your time spent with Hector and Alex was enjoyable. We appreciate you recommending us and welcome to the Capo Mazda family!

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