Capistrano Mazda - Service Center
San Juan Capistrano, CA
565 Reviews of Capistrano Mazda - Service Center
Great customer service. AJ was very helpful and knowledgeable about the car. He made the car buying process very easy. I would refer friends and family to see him if they wan AJ was very helpful and knowledgeable about the car. He made the car buying process very easy. I would refer friends and family to see him if they want to buy a Mazda More
Fantastic service as always. Freddy is the Man, Myth, Legend Best service in the area, by far. Always Happy with Capo Mazda, the entire team in Service and the handsome finance manager Chris. Thanks for the won Best service in the area, by far. Always Happy with Capo Mazda, the entire team in Service and the handsome finance manager Chris. Thanks for the wonderful experience!! More
Super convenient I brought the car in yesterday for some routine service and I was in and out with a loaner car in about 15 minutes. The call me and told me that it wa I brought the car in yesterday for some routine service and I was in and out with a loaner car in about 15 minutes. The call me and told me that it was ready before the time that they'd scheduled and I picked it up hasslefree everything was perfect. More
Really Tried Hard to Fix It Usually when I've gone to the dealer for service I feel like there's a brick wall between the guy doing the work and the front desk. I had a strange n Usually when I've gone to the dealer for service I feel like there's a brick wall between the guy doing the work and the front desk. I had a strange noise coming from the engine that only reproduced under very specific acceleration conditions. I asked for the mechanic to go for test ride and they didn't hesitate or hassle me at all. Took quite a while, and they had the car and extra 2 days trying and trying to make sure they found the issue. Eventually, they called and said V-belt tensioner. Sure enough, they were right. Car runs quiet now and I feel like I went to the local guy I can actually talk to. Nice job Mazda. More
Exceptional Seervice We brought our car in for Routine Service and then learned Field Rodents had taken residence on the intake manifold. In addition they had begun chewin We brought our car in for Routine Service and then learned Field Rodents had taken residence on the intake manifold. In addition they had begun chewing on some of the wiring. The Service Tech was able to put everything back in proper order, repair the wiring and offer a solution to eliminate future trouble. We are very pleased with the care and attention given to our concerns! More
Fabulous service department Capo Mazda is great but Fredy is Awesome!!!! Fredy makes the entire customer service experience easy, and simple. He is incredibly customer-centric Capo Mazda is great but Fredy is Awesome!!!! Fredy makes the entire customer service experience easy, and simple. He is incredibly customer-centric and the car always comes out tuned to perfection. More
Always a Great Experience! The entire group at Capo Mazda is so "customer focused" from Lou and Freddy in Service to Diego in sales. They just always seem to trying to figure o The entire group at Capo Mazda is so "customer focused" from Lou and Freddy in Service to Diego in sales. They just always seem to trying to figure out what they need to do to make you completely 100% satisfied! More
Very pleasant and helpful personnel, pleased with service I would definitely recommend Capistrano Mazda to everyone. It is particularly convenient for me since I live in the area. I was helped by Alessandra I would definitely recommend Capistrano Mazda to everyone. It is particularly convenient for me since I live in the area. I was helped by Alessandra, and she was very helpful and knowledgeable. Thank you. More
Terrific service and great waiting area! I am always extremely satisfied with Capo Mazda's service and accommodations. They are fast, efficient, and affordable. The waiting area offers great I am always extremely satisfied with Capo Mazda's service and accommodations. They are fast, efficient, and affordable. The waiting area offers great amenities so I can work on my laptop while I wait for my car. Thanks Capo Mazda service staff! More
Excellent Service, Excellent Dealership From the moment I walked in to get my car serviced, I was greeted with a friendly smile. Freddy was very helpful and answered any questions I had. I t From the moment I walked in to get my car serviced, I was greeted with a friendly smile. Freddy was very helpful and answered any questions I had. I then received a courtesy car. The gal at the desk was super friendly and helpful. Everyone in the department were helpful, friendly and had a smile....which never happens these days :) Thank you! More