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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.8
290 Reviews
Call Dealership (949) 276-6886
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33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 290 reviews

May 20, 2024

Very good experience. Gus Rich was attentive and informative . He showed that he cared about me and my experience Thanks More

by Handc1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus rich
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Helpful
May 19, 2024

This was the first time i visited the dealership without an appointment. A nail was lodged into the side of my rear right tire..They replaced my rear tires in just over an hour. Very pleased More

by sergioreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
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Helpful
May 13, 2024

From the minute, I walked onto the lot almost exactly 3 years ago, I have been extremely happy with all the experiences I’ve had. More

by suttile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Reece, August
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May 14, 2024 -

Capistrano Valley Toyota responded

Hi Suttile, thank you for sharing your positive experience with us! We are thrilled to hear that you have been satisfied with our service for the past 3 years. If you ever need anything, feel free to reach out. We appreciate your continued support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

Helpful
May 11, 2024

Great dealership. Service writers are courteous and friendly. Nice if you are a waiter there isa coffee area. More

by Hoodoio45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
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May 13, 2024 -

Capistrano Valley Toyota responded

Hi Hoodoio45, thank you for the positive feedback! We're glad to hear that you had a great experience at our dealership and found our service writers to be courteous and friendly. We appreciate your business and hope to see you again soon. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

Helpful
May 10, 2024

Westin was very professional and personable. He was thorough and prompt. Robin in Finance guided us quickly through the process of the actual purchase paperwork. All in all, a very quick painles More

by woodyc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Westin
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May 13, 2024 -

Capistrano Valley Toyota responded

Woody, thank you so much for your kind words! We're thrilled to hear that Westin and Robin provided you with a professional and efficient experience. We strive to make the car buying process as smooth as possible for our customers. We appreciate your feedback and hope to see you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

Helpful
May 06, 2024

Great experience. Best since I started coming for service. Paul Bojescu is the best service agent I have had there. Very informative, knowledgeable and patient. More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
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May 07, 2024 -

Capistrano Valley Toyota responded

Hi RS, thank you for sharing your positive experience with us! We're happy that Paul provided excellent service during your visit. We appreciate your kind words and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

Helpful
May 05, 2024

Rich was great to work with. Wish there was ride service back to the dealer and a car wash More

by jsnzepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Gowdy, Luis De La Torre
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May 06, 2024 -

Capistrano Valley Toyota responded

Hi jsnzepeda, thank you for sharing your feedback. We're glad to hear you had a positive experience working with Rich, and we look forward to delivering another excellent visit in the future! Thank you for choosing us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

Helpful
May 05, 2024

Great customer service (especially Gustavo) Rich), short turn around time for repairs/maintenance, very friendly staff, fair pricing. More

by mmuldaur29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
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May 06, 2024 -

Capistrano Valley Toyota responded

Hi mmuldaur29, thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you had a great experience with our customer service team, especially Gustavo. We appreciate your kind words about our staff and we hope to see you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

Helpful
May 01, 2024

These Guys are Great to work with no Pressure at all and great deals my sales guy Bill is the best! More

by jmontrelli1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
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May 02, 2024 -

Capistrano Valley Toyota responded

Hi jmontrelli1, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and that Bill provided excellent service. We appreciate your feedback and look forward to assisting you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

Helpful
April 30, 2024

Paul was helpful and efficient. ....made sure I was taken care of and out of there on a timely manner. More

by butch
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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May 01, 2024 -

Capistrano Valley Toyota responded

Hi Butch, thank you so much for taking the time to leave your feedback! We're delighted to hear that Paul provided you with helpful and efficient service. Ensuring our customers are taken care of in a timely manner is always our top priority. We appreciate your support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

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