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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
684 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 684 reviews

December 27, 2024

Brad was a delight to work with, thanks for making car buying enjoyable!! 11/10 recommend working with him! More

by a.wysocki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Hans Ham
Dec 30, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear you had a great experience with Brad. Our team loves making the car buying process enjoyable for everyone. Your recommendation means a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 25, 2024

Excellent team, nice facility. I’ve been using their service for many years. Fair and honest. More

by Jeff.drake21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Dec 26, 2024 -

Capistrano Valley Toyota responded

Thanks, Jeff! We truly appreciate your long-standing support and are thrilled to hear you’re happy with our team and facility. Your kind words about our service mean a lot to us! Looking forward to continuing to serve you for many more years. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 24, 2024

Capo Valley Toyota is the only place I take all of my Toyotas in for service. Go in and ask for Robert, he will get your car done right the first time. More

by Minh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melendez
Dec 26, 2024 -

Capistrano Valley Toyota responded

Minh, thanks for the fantastic review! We're thrilled to hear that Robert provided you with excellent service. We appreciate your trust in Capistrano Valley Toyota for your vehicle needs and look forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 23, 2024

This is the second vehicle we’ve purchased in five months. The transactions are always smooth and pleasant , No stress! I will send all my family and friends Here. More

by Mike I.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kist, Matthew Leon, Hamid Rahmatollahi, Jason Thomas, Robin Moses, Andre Bautista
Dec 26, 2024 -

Capistrano Valley Toyota responded

Mike, thank you for your fantastic review! We’re thrilled to hear that your experiences with us have been smooth and stress-free. Your trust means the world to us, and we can’t wait to welcome your family and friends! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 21, 2024

My buying experience was great, pretty quick, and the salesman Bill and others were very nice, accommodating and helpful. I am very happy with my purchase and my experience at this dealership. More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill. BillyO Ohlman, Tristan Steward
Dec 23, 2024 -

Capistrano Valley Toyota responded

We’re thrilled to hear about your positive experience! It’s wonderful to know that Bill and our team made your buying process enjoyable. Thank you for choosing us, and we look forward to serving you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 21, 2024

Very nice, clean new facility. Service writer was very transparent and open communication was great! Took a little longer than I expected considering I had an appointment but oth More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Dec 23, 2024 -

Capistrano Valley Toyota responded

Thanks for the great feedback, John! We're glad to hear you enjoyed our facility and appreciated the communication. We strive for transparency, and we’ll work on improving our appointment timing. Your input helps us serve you better! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 17, 2024

Went in for a test drive with Bradley on one of the 2025 Siennas they had in stock. Low sales pressure and superb with answering questions and explaining the process. Over the past few days since then, we'v More

by tsitra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Jason Thomas
Dec 18, 2024 -

Capistrano Valley Toyota responded

Thank you for sharing your experience! We're thrilled to hear that Bradley provided the support you needed and made you feel valued. Enjoy your new Sienna, and we appreciate your trust in us. Looking forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 14, 2024

Fantastic experience, deal was made over email and phone. Came in signed paperwork, and was on my way! More

by IK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Robin Moses
Dec 16, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear you had a fantastic experience with us. Our team works hard to make the process smooth and efficient. We appreciate your feedback and look forward to serving you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 12, 2024

Our service advisor Angel Pena was super helpful. 5 stars + He made our visit very pleasant. More

by hutch442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pena
Dec 13, 2024 -

Capistrano Valley Toyota responded

Thanks, Hutch! We're thrilled to hear that Angel made your visit enjoyable. Our team strives to provide excellent service, and it's great to know we hit the mark. We appreciate your kind words and support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 12, 2024

I've brought multiple cars to this dealership since 2013. Always straight forward withtelling me what is recommended versus what they feel I should really do. Never felt pressured by upselling. They are simp More

by randymiller
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Dec 13, 2024 -

Capistrano Valley Toyota responded

Thanks for your kind words, Randy! We're thrilled to hear you've had such positive experiences with us since 2013. Our team is dedicated to providing honest and straightforward service, and it's great to know you appreciate that. Looking forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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