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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
670 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 670 reviews

October 20, 2024

I followed Brad Merda from the Lexus dealership to this dealership-he's the reason I purchased from this dealership. He sold me 3 Toyota cameras in a 6 month period of time-one for me and one for each of m More

by 01-twill-wayward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Merda, Paul Bojescu
Oct 21, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic review! We're thrilled to hear about your positive experience with Brad. It’s great that he made the buying process smooth for you and your sons. Enjoy your new Camry! We look forward to seeing you again soon. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 19, 2024

Tristan Steward is an exceptional consultant! We were pleased to be serviced by him and received top-notch service. Plus, we’re thrilled with our new Toyota Sienna! More

by Egor Vasilyev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robin Moses, Tristan Steward
Oct 21, 2024 -

Capistrano Valley Toyota responded

Egor, we’re delighted to hear about your positive experience with Tristan! It’s great to know you’re thrilled with your new Toyota Sienna. We appreciate your feedback and look forward to serving you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 18, 2024

This was the easiest car purchase I have ever experienced. The home delivery was the icing on the cake. Thank you to Bradley and Hans! More

by Debkempe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Hans Ham
Oct 21, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that your car purchase was a breeze and that home delivery made it even better. We'll be sure to pass along your kind words to Bradley and Hans—they’ll be glad to know they made an impact! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 18, 2024

My salesperson was absolutely amazing she was so knowledgeable, helpful and made this experience everything a car buying experience should be. I would definitely recommend her. Her service was one o More

by ilenequiroz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Twee Hayes, Hans Ham
Oct 18, 2024 -

Capistrano Valley Toyota responded

Thank you for your wonderful rating, Ilene! It's great to hear our team went above and beyond to ensure you left with a smile. Congratulations on your purchase and welcome to the Capistrano Valley Toyota family! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 17, 2024

Really appreciated that Gus was friendly, efficient, and helpful in getting my car fixed. He didn’t pressure me to get what I didn’t need and kept me apprised of what the diagnostics showed every step of th More

by sdadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Oct 18, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear about your positive experience with Gus. Our team is dedicated to providing friendly and transparent service, and it's great to know that Gus made your visit smooth and informative. We look forward to seeing you again for your next service! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 17, 2024

Courteous and attentive to the customers questions and needs. Quick and easy auto buying process. More

by J.navarro_84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kist, Robin Moses, Tristan Steward
Oct 18, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear you had a great experience with our team. Your feedback about our service and the auto buying process means a lot to us. We look forward to assisting you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 16, 2024

This is a great dealer ship it’s local and the employees are really kind and thorough. All thought I went back and needed some clarification Austin was super helpful in explaining what all the small print m More

by KyleLevens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Twee Hayes, Austin Norton
Oct 17, 2024 -

Capistrano Valley Toyota responded

Thanks for your feedback, Kyle! We're glad to hear you had a positive experience with our team, especially Austin. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, we’re here to help! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 16, 2024

Knowledgeable. Great service. Made me feel like he cared. Entire staff was there to serve and help. More

by r81936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melendez
Oct 17, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a positive experience with our team. Your satisfaction is our priority, and we appreciate your recognition of our staff's dedication to providing great service. We look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 16, 2024

The purchase was easy and they worked with me to reach a price I could handle More

by tedperrine
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tristan Steward
Oct 17, 2024 -

Capistrano Valley Toyota responded

Thank you, Ted! We’re thrilled to hear you had a smooth experience and found a price that worked for you. Your satisfaction is our priority, and we appreciate your support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 15, 2024

Very clean, prompt and efficient. We were in and out in less than an hour. Thank you for the customer service More

by diana.hernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Robin Moses
Oct 16, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Diana! We're thrilled to hear you had a quick and efficient experience with us. Our team works hard to maintain those standards, and your kind words mean a lot. Looking forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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