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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
671 Reviews
Call Dealership (949) 276-6886
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33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 671 reviews

October 15, 2024

Very clean, prompt and efficient. We were in and out in less than an hour. Thank you for the customer service More

by diana.hernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Robin Moses
Report | Print
Oct 16, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Diana! We're thrilled to hear you had a quick and efficient experience with us. Our team works hard to maintain those standards, and your kind words mean a lot. Looking forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 15, 2024

I am very pleased with my experience with toyota San Juan. They did everything to get the exact car I wanted and got it pretty close to the price point I was wanting to pay. Very excited to finally have More

by lightnermariah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Thomas, Tristan Steward
Report | Print
Oct 16, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience finding your perfect car. Your satisfaction is our priority, and we look forward to seeing you on the road with your new ride! Enjoy! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 15, 2024

Friendly and accommodating staff, highly efficient and transparent process. No pressure sales and great customer service. More

by New customer
Recommend Dealer
Yes
Employees Worked With
Hamid Rahmatollahi
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Oct 16, 2024 -

Capistrano Valley Toyota responded

We’re thrilled to hear you had such a positive experience. Our team works hard to provide excellent service without any pressure. Your feedback means a lot to us, and we hope to see you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 14, 2024

Staff is friendly, work is timely , prices are fair. No pressure to add on services, simple Suggestions and allow you to make your own decision More

by rsmym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Report | Print
Oct 15, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had a positive experience with our friendly staff and appreciated our straightforward approach. Your support means a lot to us, and we look forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 14, 2024

Easy going, little pressure. Great group of people to work with. Ask for Tristan to help you. More

by innovativeliving
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Hans Ham, Tristan Steward
Report | Print
Oct 15, 2024 -

Capistrano Valley Toyota responded

Thanks for the feedback! We're glad to hear you enjoyed the relaxed atmosphere and our team. Tristan will be thrilled to know you recommend him. We appreciate your support and look forward to continuing to provide a great experience! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 14, 2024

I searched extensively throughout Orange County, Los Angeles, and the Inland Empire for a 2024 Prius LE in white, and the only dealership with this model in stock was Capistrano Valley Toyota. From star More

by Anthony Acosta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kist, Bill. BillyO Ohlman, Hans Ham, Tristan Steward
Report | Print
Oct 15, 2024 -

Capistrano Valley Toyota responded

Anthony, we’re thrilled to hear about your excellent experience with us! Our team works hard to keep our inventory stocked and provide a hassle-free buying process. Thank you for recommending Capistrano Valley Toyota to your friends and family! We appreciate your support. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 13, 2024

They are honest, and easy to work with. It was a very smooth and transparent process. More

by Jboufade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Bradley Merda, Jason Thomas
Report | Print
Oct 14, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear you had a smooth and transparent experience with us. Honesty and teamwork are our priorities, and your feedback means a lot. Looking forward to working together again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 13, 2024

Great working with Brad and the whole team at capo Toyota. Will be back for service! More

by evancf527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda
Report | Print
Oct 14, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Brad and the team. We look forward to welcoming you back for service in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 11, 2024

Not ready when promised but they made up for it by lowering the bill. My go to shop for Toyota repairs. More

by revstevep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Report | Print
Oct 14, 2024 -

Capistrano Valley Toyota responded

While disappointed your vehicle was not ready on time, we're pleased to see our team did its best to help make this right. We appreciate you choosing us here for your vehicle needs and we look forward to providing you with more prompt service at your next visit. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 10, 2024

Jesse was amazing. He greeted me with a smile and professionalism. He kept me up to date with everything that was going on during my inspection. Highly recommend. More

by Ryandelacruz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Report | Print
Oct 11, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Ryan! We're thrilled to hear Jesse provided such a positive experience. Keeping our customers informed and satisfied is our top priority. Your recommendation means a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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