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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
694 Reviews
Call Dealership (949) 276-6886
View Awards

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 694 reviews

November 03, 2024

Great customer attention from service advisor. Everything was taken care . I will comeback again for next service More

by jgaray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
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Nov 04, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear about your positive experience with our service advisor. We look forward to welcoming you back for your next service and continuing to provide excellent care. Your support means a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 03, 2024

I just bought my fourth vehicle in two years. The entire company is well run with friendly employees. There has never been an issue for me and I highly recommend it to everyone. More

by bbwolf1964
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Christopher Poole., Tyler Deneen, Jason Thomas, Hans Ham
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Nov 04, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear you’ve had such a positive experience with us. Your loyalty means the world, and we appreciate your recommendation. Cheers to many more successful journeys ahead! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 01, 2024

Service was supposed to rotate my tires. When I went to receive my car, I noticed the tires had not been rotated even though they said they had them. Might want to check your tires location More

by collinsrjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich, Jacqueline Arellano
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Nov 04, 2024 -

Capistrano Valley Toyota responded

It's important we are providing accurate service, which is why this is disappointing to read. We appreciate you bringing this to our attention and we look forward to making sure all services are completed at your next visit. See you then. Regards, Josh Reece Service Director jreece@capovalleytoyota.com

October 31, 2024

Capistrano Toyota employees are always pleasant to work with. Friendly and efficient which is greatly appreciated More

by Jennifer.unger14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy, Jacqueline Arellano, Moe Daleq
Report | Print
Nov 01, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Jennifer! We're thrilled to hear our team made your experience enjoyable. We pride ourselves on delivering friendly and efficient service, and it’s great to know we hit the mark. Looking forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 31, 2024

Great staff across the board. Easy to work with and service is fast. I highly recommend Capistrano Valley Toyota. More

by Bcoutts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Arellano
Report | Print
Nov 01, 2024 -

Capistrano Valley Toyota responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our staff and service. Your recommendation means a lot to us, and we look forward to serving you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 30, 2024

The buying process was super simple. I think it may be the quickest and easiest experience buying a car I've ever had. I came in, found the car I wanted, shared the details of my trade i More

by Russ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill. BillyO Ohlman, Robin Moses
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Oct 31, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic review, Russ! We're thrilled to hear that your car-buying experience was quick and easy. Our team works hard to simplify the process, and it’s great to know we hit the mark. Your recommendation means a lot to us! Enjoy your new ride! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 28, 2024

Friendly and prompt service when having vehicle serviced. Easy online scheduling and service managers are not pushy for repairs not needed at the time More

by norbergj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Report | Print
Oct 29, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear you had a great experience with our service team. We strive to provide friendly and efficient service while keeping your needs in mind. Your feedback motivates us to keep up the good work! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 27, 2024

Capistrano Valley Toyota is the best Toyota dealership that I have visited in my life. The process was fantastically fast. There are no markups, and I have purchased exactly what I wanted. I am really hap More

by Constantine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Twee Hayes, Tyler Deneen, Brandon Hill, Sammy Aghmaghani, Bryan Castares, Fred Sveda, Patrick Chiraulo, Robin Moses, Wendi Alonso, Andre Bautista
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Oct 28, 2024 -

Capistrano Valley Toyota responded

Thank you, Constantine! We're thrilled to hear you had such a fantastic experience at Capistrano Valley Toyota. Our team works hard to ensure a smooth process, and it's great to know you got exactly what you wanted. We appreciate your kind words! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 27, 2024

Fast efficient service with a friendly team. Courtesy ride home much appreciated. Would highly recommend this dearler. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Report | Print
Oct 28, 2024 -

Capistrano Valley Toyota responded

Thank you for choosing us, Dave! We're thrilled your visit went seamlessly. Don't hesitate to reach out if there's anything else we can help with! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 26, 2024

bradley and the team were so helpful in my search. Everyone was so kind as well! More

by riley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Jason Thomas
Report | Print
Oct 28, 2024 -

Capistrano Valley Toyota responded

Thanks for the kind words, Riley! We're thrilled to hear that Bradley and the team made your search a positive experience. Your satisfaction is our priority, and we appreciate your support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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