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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
678 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 678 reviews

September 08, 2024

Best experience I have ever had. The sales person was fantastic. He went out of his to make sure I got what I wanted at the price I wanted. More

by markharvey92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill. BillyO Ohlman, Robin Moses, Jacqueline Arellano
Sep 09, 2024 -

Capistrano Valley Toyota responded

Thank you, Mark! We're thrilled to hear you had such a positive experience. Our team is dedicated to providing exceptional service, and it's great to know that it made a difference for you. Your satisfaction means everything to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 08, 2024

Extremely easy negotiation and sale transaction with high integrity. Treated with dignity & respect. I had done my research so I know I got a good deal in price and financing. Fastest and smoothest auto our More

by Helen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kist, Bill. BillyO Ohlman, Robin Moses, Andre Bautista
Sep 09, 2024 -

Capistrano Valley Toyota responded

Helen, thank you for your wonderful feedback! We're thrilled to hear about your smooth transaction and that you felt respected throughout the process. Our team always strives to provide the best experience, and we're glad we met your expectations. Enjoy your new vehicle! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 08, 2024

This process of our latest lease (6th) Prius, was the easiest ever. I would recommend Twee. More

by Crowlfamilylb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Twee Hayes
Sep 09, 2024 -

Capistrano Valley Toyota responded

Thank you! We're thrilled to hear that your leasing experience was smooth and enjoyable. Your recommendation means a lot to us. We look forward to helping you with your next lease! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 08, 2024

Excellent service! We are very happy with the vehicle and the service we received. They had exactly the car we wanted and the process was very smooth and quick! More

by felixfamily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Thomas, Andre Bautista
Sep 10, 2024 -

Capistrano Valley Toyota responded

Thank you for your stars! We’re thrilled to hear you had such a positive experience with us. It's great to know you found the perfect vehicle and that our team made the process smooth and quick. We appreciate your kind words! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 07, 2024

Twee was very helpful in selecting my car and answering all my email and text messaging. More

by GDMeyer0
Recommend Dealer
Yes
Employees Worked With
Twee Hayes
Sep 09, 2024 -

Capistrano Valley Toyota responded

Thanks for your fantastic review! We're thrilled to hear that Twee made your car selection process smooth and responsive. Your satisfaction means a lot to us, and we’re here to help whenever you need! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 06, 2024

Dealership is not typical, Austin was no pressure, informative, honest and gave us a reasonable deal. Would definitely buy our next car here. More

by kdlalor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Ham, Austin Luciano
Sep 09, 2024 -

Capistrano Valley Toyota responded

Thank you! We’re thrilled to hear you had a great experience with Austin. Our team strives to create a relaxed and informative atmosphere for our customers. Looking forward to helping you with your next car purchase! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 06, 2024

5 star service. From start to end , They get the job done pretty fast depending the high demand . More

by wenceslao1317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar, Jacqueline Arellano
Sep 09, 2024 -

Capistrano Valley Toyota responded

Thank you! We're thrilled to hear you had a great experience with our service. Our team works hard to ensure efficiency, even during busy times. Your feedback motivates us to keep delivering top-notch results! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 05, 2024

I had a fantastic experience working with Twee at Capistrano Valley Toyota. From start to finish, Twee was professional, knowledgeable, and attentive to my needs. She took the time to understand what More

by Sabrina Sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Santos 5 stars !, Twee Hayes, Tyler Deneen, Cameron Harlin, Jason Thomas
Sep 06, 2024 -

Capistrano Valley Toyota responded

Thank you for sharing your wonderful experience, Sabrina! We're thrilled to hear that Twee provided exceptional service and made your car-buying journey enjoyable. Your recommendation means a lot to us, and we look forward to welcoming you back in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 05, 2024

Twee was friendly, professional and very helpful. I needed to a new car quickly and I was more than usually anxious. She explained the paperwork the I would be receiving via email and was available More

by bbaldwin10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Twee Hayes, Jason Thomas, Hans Ham
Sep 06, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic review! We're thrilled to hear that Twee made your car-buying experience smooth and enjoyable. Your confidence in driving your new Prius is exactly what we aim for. We appreciate your feedback and hope you enjoy many happy miles ahead! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 05, 2024

Friendly and efficient service. Jesse was most understanding and helpful in handling my service issue. Prompt and professional. I would like to have printed service evaluations (re More

by dennis.campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich, Jesse Aguilar, Richard Gowdy, Moe Daleq
Sep 06, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic review, Dennis! We're thrilled to hear you had a positive experience with Jesse and enjoyed our coffee. We appreciate your support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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