Capistrano Valley Toyota

Gustavo Rich is the only reason i go to this dealership. he is expert, caring, professional and "user-friendly". he should be made VP of the service department. he deserves double his current salary. he is expert, caring, professional and "user-friendly". he should be made VP of the service department. he deserves double his current salary. More

Very professional and great customer service. Gus was fantastic. It was easy and quick and efficient. Highly recommend. Gus was fantastic. It was easy and quick and efficient. Highly recommend. More

The folks at Capistrano Valley were friendly and professional. I never felt pressured to make a purchase. Instead, they answered all my questions and were courteous throughout the process. professional. I never felt pressured to make a purchase. Instead, they answered all my questions and were courteous throughout the process. More

My Service Advisor (Gus Rich) was excellent. He explained in detail what service was needed and why, and he also explained what service I could defer until later. Gus was very responsive and con He explained in detail what service was needed and why, and he also explained what service I could defer until later. Gus was very responsive and continuously updated me on the status of my car. I really appreciated the time that Gus took to explain everything to me. The waiting area at the dealership is very nice and comfortable. I was able to get free WiFi and find a secluded area to work uninterupted. More

Outstanding service from the Sales Person Bradley and the Person did the paper works, Like what we say in the Navy Bravo Zulu to you!! Person did the paper works, Like what we say in the Navy Bravo Zulu to you!! More

Timely service. I appreciate the care taken to inform me of my car's needs I appreciate the care taken to inform me of my car's needs More

Me dieron un servicio de primera calidad, me atendieron muy rápido y esperé lo normal. muy rápido y esperé lo normal. More

Service was done on time. We were contacted about additional service required and all our questions were answered. Courtesy ride home was prompt and pleasant. Service tech was We were contacted about additional service required and all our questions were answered. Courtesy ride home was prompt and pleasant. Service tech was efficient and friendly. More

Always kind and communicative. Great customer service. Wouldn’t do business anywhere else. Thank you! Great customer service. Wouldn’t do business anywhere else. Thank you! More

Angel in the service department did a great job during my service visit over the weekend. service visit over the weekend. More