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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
705 Reviews
Call Dealership (949) 276-6886
View Awards

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 705 reviews

August 10, 2024

Great over all service. Made my family feel very welcomed in the dealership. The finance manager was also great at explaining and being thorough in answering all my question More

by Darreola100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Robin Moses
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Aug 12, 2024 -

Capistrano Valley Toyota responded

Thank you for sharing your positive experience at our dealership. We're thrilled to hear that our team made you and your family feel welcomed and that our finance manager was able to provide thorough explanations. We appreciate your feedback and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

August 10, 2024

Great experience. Bradley made it easy to get help and find the vehicle I was interested in. More

by kfgibbs717
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bradley Merda
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Aug 12, 2024 -

Capistrano Valley Toyota responded

Thank you for sharing your positive experience with Bradley! We're thrilled to hear that he made your car search easy. If you ever need assistance in the future, feel free to reach out to us. We appreciate your feedback and hope to serve you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

August 09, 2024

This has been one of my most pleasant experiences buying a car from a dealer hands down. At no point felt any pressure of buying any extra services or accessories for my new vehicle. Sales man was Very resp More

by Eddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bautista
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Aug 12, 2024 -

Capistrano Valley Toyota responded

Eddie, thank you so much for sharing your positive experience with us! We're thrilled to hear that you had a pleasant car-buying experience with our dealership. Providing a pressure-free environment and having knowledgeable staff are top priorities for us. We appreciate your feedback and hope to see you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

August 09, 2024

Dealership was easy to locate with a clean environment and staff readily available to help. More

by Idalia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Thomas, Austin Luciano
Report | Print
Aug 12, 2024 -

Capistrano Valley Toyota responded

Hi Idalia, thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our dealership easy to locate and our staff helpful. We appreciate your feedback and hope to see you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

August 09, 2024

Extremely friendly yet thorough. Made process simple and professional Would highly recommend to friends/family. More

by Gwdfour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Bradley Merda, Jason Thomas
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Aug 12, 2024 -

Capistrano Valley Toyota responded

Thank you for the wonderful review! We are thrilled to hear that you found our services friendly and professional. We truly appreciate your recommendation to friends and family. If you ever need anything else, feel free to reach out. Thank you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

August 06, 2024

i never had a car before but andre with toyota make it memorable give him a raised More

by mikay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Andre2 Bautista, Hamid Rahmatollahi, Fred Sveda, Robin Moses, Dave Magin, Matthew Rivera, Andre Bautista
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Aug 07, 2024 -

Capistrano Valley Toyota responded

Hi Mikay, thank you for sharing your experience with us! We're thrilled to hear that Andre at Toyota made your first car buying experience memorable. We'll be sure to pass along your kind words to him. Enjoy your new ride! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

August 06, 2024

Andre was amazing and answered all of our questions and was knowledgeable. 10 out of 10! More

by mongeleslie21
Recommend Dealer
Yes
Employees Worked With
Andre2 Bautista, Hans Ham, Andre Bautista
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Aug 07, 2024 -

Capistrano Valley Toyota responded

Hi Leslie, thank you for sharing your positive experience with Andre! We're thrilled to hear that he provided excellent service and answered all your questions. We appreciate your feedback and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

August 06, 2024

Andres was very knowledgeable and kind to all of us. He answered all our questions, and we are comfortable knowing we made the best decision in choosing the right car. More

by nazar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robin Moses, Andre Bautista
Report | Print
Aug 07, 2024 -

Capistrano Valley Toyota responded

Hi Nazar! Thank you so much for sharing your experience with us. We're thrilled to hear that Andres provided you with excellent service and made your car-buying experience a positive one. If you have any more questions or need further assistance, please don't hesitate to reach out. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

August 04, 2024

Good facility for car services Takes a bit long to get basic service done process needs tracking updates to customers More

by Ketan.Ataliwala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
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Aug 05, 2024 -

Capistrano Valley Toyota responded

Ketan, We appreciate your patience and your feedback. We're glad that overall you receive quality service and we look forward to providing you with more prompt service and better communication in the future. Hope your vehicle's treating you well. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

August 03, 2024

My husband and I were shopping and he was amazing low pressure and so professional! He understood that we were just starting on the market and doing our search and was extremely helpful, knowledgeable a More

by Iplaceyou2017
Recommend Dealer
Yes
Employees Worked With
Austin Luciano
Report | Print
Aug 05, 2024 -

Capistrano Valley Toyota responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our team provided you with excellent service during your visit. We look forward to working with you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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