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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
680 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 680 reviews

July 25, 2024

Great customer service by far the best dealership spot in OC. I was treated with high regard and felt valued as a first time customer! Brad was very informative and forthcoming. If It wasn’t for his integrit More

by ponce_max
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda
Jul 26, 2024 -

Capistrano Valley Toyota responded

Hi Max, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you received great customer service at our dealership. It's wonderful to know that Brad provided you with valuable information and ongoing support. Enjoy your new ride! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 24, 2024

A very nice person super professional he answered every question I had very patient I can't thank you enough for everything that you help me with thank you very much More

by Maricela_mendez18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda
Jul 25, 2024 -

Capistrano Valley Toyota responded

Maricela, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. If you ever have any more questions or need assistance, please don't hesitate to reach out. We appreciate your feedback and support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 24, 2024

Clean, easy to get to, professional, helpful and friendly employees. However long drive from LA. More

by Los Angeles Woman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Ham, Austin Luciano
Jul 25, 2024 -

Capistrano Valley Toyota responded

Thank you for choosing us and for sharing your feedback. We're thrilled to hear that you found our location clean, professional, and our employees helpful and friendly. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 23, 2024

Sammy and Demi are the best. I was referred to them and now I'll be referring people to them!!! Love my car More

by Karla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Aghmaghani, Demetrio Torreblanco
Jul 24, 2024 -

Capistrano Valley Toyota responded

Hi Karla, thank you so much for sharing your positive experience with Sammy and Demi! We are thrilled to hear that you love your car and appreciate you spreading the word about our services. If you ever need anything else, feel free to reach out. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 22, 2024

WOW! What great service! The entire staff was wonderful, they were helpful and polite. We will recommend Capistrano Toyota to family and friends. More

by Rosa Padilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Sammy Aghmaghani, Jason Thomas
Jul 23, 2024 -

Capistrano Valley Toyota responded

Rosa, we're thrilled to hear about your positive experience! Thank you for recommending us to your loved ones. Our team takes pride in providing exceptional service, and we look forward to assisting you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 22, 2024

I have to say, this was THE most honest, transparent and efficient vehicle purchase I have ever navigated. Twee went out of her way to make sure there were no snags and everything was completed and ready to More

by lukezabrocki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Twee Hayes, Robin Moses
Jul 23, 2024 -

Capistrano Valley Toyota responded

Luke, thank you so much for your kind words! We are thrilled to hear about your positive experience with us. Twee is indeed a valuable member of our team, and we are glad she was able to make your vehicle purchase seamless. We appreciate your recommendation and hope to see you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 22, 2024

Twee was professional, kind and worked hard to get me the car I wanted- the right color and trim level, without hard sell pushiness. The dealership as a whole seems well run, employees work together well and More

by teritachi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Twee Hayes, Jason Thomas, Paul Bojescu
Jul 23, 2024 -

Capistrano Valley Toyota responded

Thank you for sharing your positive experience with us. We're thrilled to hear that Twee provided you with excellent service and helped you find the perfect car without any pressure. Our team takes pride in creating a welcoming and collaborative environment for both our employees and customers. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 22, 2024

Bradley Merda is fantastic to work with. He has helped us twice in the last year and each experience has been seamless. The entire staff on-site is very welcoming. Would highly recommend wor More

by IANFOULKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Robin Moses
Jul 23, 2024 -

Capistrano Valley Toyota responded

Thank you for taking the time to share your positive experience with Bradley and our team. We strive to provide seamless experiences for our customers, and we are thrilled to hear that we have met your expectations. We appreciate your recommendation! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 21, 2024

From purchase to first service, this dealership has been excellent. Great customer service. A huge upgrade from another car dealership who will remain unnamed. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich, Jacqueline Arellano
Jul 22, 2024 -

Capistrano Valley Toyota responded

Hi Kim, thank you for choosing our dealership! We are thrilled to hear about your positive experience from purchase to service. Providing great customer service is our top priority, and we're glad we could exceed your expectations. We appreciate your feedback and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 21, 2024

This was the most pleasant car buying experience that my husband and I have ever had. The whole process, from test driving to negotiating a price to signing paperwork, was smooth and painless. Bradley was s More

by Helen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Jason Thomas
Jul 22, 2024 -

Capistrano Valley Toyota responded

Helen, thank you so much for sharing your positive experience with us! We are thrilled to hear that Bradley and our team provided you with exceptional service during your car buying journey. We appreciate your kind words and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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