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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
680 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 680 reviews

July 13, 2024

Excellent sales service by staff! No games, cut to the chase to make us happy customers. We leased a 2024 Rav4 LE yesterday, July 11, 2024. We also traded a Toyota Avalon as part of More

by Marcelino
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Bill. BillyO Ohlman, Jason Thomas
Jul 15, 2024 -

Capistrano Valley Toyota responded

Marcelino, thank you for sharing your positive experience with our sales staff! We're thrilled to hear that you had a smooth and efficient leasing process. Congratulations on your new 2024 RAV4 LE - we appreciate your business and hope you enjoy your new vehicle! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 12, 2024

your service department is very good, especially with Gustavo Rich, who is simply the best. please make him general manager and he should teach all others More

by nirantara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Waxman, Gustavo Rich
Jul 15, 2024 -

Capistrano Valley Toyota responded

Thank you for your glowing review! We are thrilled to hear that you had such a positive experience with Gustavo Rich in our service department. We will definitely take your suggestion into consideration. We appreciate your feedback and hope to see you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 11, 2024

Robert is great. Both shuttle drivers were pleasant and good drivers. My car was ready right on time and there's Starbucks coffee. More

by Private - please don't share my email.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both shuttle drivers and the valet, Robert Melendez
Jul 12, 2024 -

Capistrano Valley Toyota responded

Thank you for sharing your experience with us! We're thrilled to hear that Robert and our shuttle drivers provided excellent service. We're glad your car was ready on time and that you enjoyed the Starbucks coffee. We appreciate your feedback and look forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 10, 2024

My service advisor Jesus Aguilar was professional and courteous. I appreciate him helping me get my tundra back on the road again. Thank you. More

by Gary J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Jul 12, 2024 -

Capistrano Valley Toyota responded

Gary, we are thrilled to hear about your positive experience with Jesus! We are committed to providing professional and courteous service to all our customers. Thank you for taking the time to share your feedback. We look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 08, 2024

Ultimately, I bought a Dodge Challenger last call from a different dealer, but it wasn't easy to do this since Brittany was so helpful and made me feel at ease, as I wish she could have sold me the car inst More

by KelsterBreeze
Recommend Dealer
Yes
Employees Worked With
Twee Hayes, Tyler Deneen, Brandon Hill, Andre2 Bautista, Brittany Grilley, Sammy Aghmaghani, Kim Fasheh, Bryan Castares, Matthew Leon, Patrick Chiraulo, Andre Bautista
Jul 10, 2024 -

Capistrano Valley Toyota responded

Thank you for your kind words about Brittany and our team at the dealership. We're glad to hear that you had a positive experience here. If you ever need assistance in the future, feel free to reach out. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 06, 2024

This dealership was very helpful and communicative during my service process. There was an unexpected issue that arose, and they gave me the necessary help to ensure I was taken care of while my car was in t More

by Ch123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu, Robert Melendez, Richard Gowdy
Jul 08, 2024 -

Capistrano Valley Toyota responded

Thank you for taking the time to share your feedback with us. We are glad to hear that our team was able to assist you during your service process and address any unexpected issues that arose. We appreciate your business and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 04, 2024

Patrick and Hamid were great. Definitely recommend working with them and the dealership as a whole! More

by chanwilkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamid Rahmatollahi, Patrick Chiraulo
Jul 08, 2024 -

Capistrano Valley Toyota responded

Chan, It's a team effort here and we're happy to see Patrick and Hannah both did a great job getting you into a new vehicle. Welcome to the family and congrats on your new Toyota! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 03, 2024

Excellent service with good communication and reasonable prices. I recommend the dealership to my friends and family with Toyota vehicles. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
Jul 08, 2024 -

Capistrano Valley Toyota responded

Thanks, Dan! It's great to see you received both quality service and communication from Paul and our team. We're glad you drove home satisfied and we can't wait to serve you, your friends, and your family in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 02, 2024

The technicians were very friendly and the service was great. Got my car all tuned up. More

by gravel_07alike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melendez
Jul 03, 2024 -

Capistrano Valley Toyota responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our technicians provided friendly service and tuned up your car to your satisfaction. We appreciate your feedback and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 02, 2024

Staff was friendly, listen to carefully to my needs, assisted me as necessary to complete the process in a timely manner More

by leahvasquez360
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Grilley, Robin Moses
Jul 03, 2024 -

Capistrano Valley Toyota responded

Hi Leah, thank you for sharing your positive experience with us! We're glad to hear that our staff was able to assist you efficiently and meet your needs. We appreciate your feedback and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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