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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
680 Reviews
Call Dealership (949) 276-6886
View Awards

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 680 reviews

June 04, 2024

My service agent was very helpful, knowledgeable and professional. Excellent service Paul Boceski. Thank you! More

by Annshozi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bocesci
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Jun 05, 2024 -

Capistrano Valley Toyota responded

Hi Annshozi, thank you for sharing your positive experience with us! We're thrilled to hear that our service agent, Paul Boceski, provided you with excellent service. We appreciate your feedback and hope to continue exceeding your expectations in the future. Thank you for choosing us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 02, 2024

Sale advisor helped me get new tires I was due with great help and awesome experience More

by 1992izzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo , Luis De La Torre
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Jun 03, 2024 -

Capistrano Valley Toyota responded

Hi 1992izzy, thank you so much for sharing your positive experience with us! We're thrilled to hear that our sales advisor was able to help you with your new tires. We appreciate your feedback and hope to see you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 31, 2024

Had my car serviced for the first time here, for a recall issue - they were very prompt, and very communicative. More

by lisamcmains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Luis De La Torre
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Jun 03, 2024 -

Capistrano Valley Toyota responded

Hi lisamcmains, thank you for sharing your experience with us! We are thrilled to hear that you found our service to be prompt and communicative. Your feedback is greatly appreciated and we look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 28, 2024

Dealt with salesman Bill. Took it for a test drive and Bill answered all my questions about the car & it's features. He was very knowledgeable & pleasant. He was not pushy and More

by Ernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Westin, not De La Torre, Luis De La Torre
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May 29, 2024 -

Capistrano Valley Toyota responded

Hi Ernie! Thank you for sharing your experience with us. We're glad to hear that Bill provided you with excellent service during your test drive. We appreciate your feedback and are happy to hear that your overall experience was stress-free and enjoyable. We hope to see you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 26, 2024

Convenient location, very friendly employees who listen and help their customers. Fast and reliable service. More

by neshanb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul bojescue
Report | Print
May 28, 2024 -

Capistrano Valley Toyota responded

Hi Neshanb, thank you for sharing your positive experience with us. We're thrilled to hear that you found our location convenient and our staff friendly and helpful. Providing fast and reliable service is always our top priority. We look forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 26, 2024

Great place to purchase a car! Brittany Grilley, Twee Hayes, and Robin Moses were very helpful. More

by zsheftel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Grilley, Twee Hayes, and Robin Moses., Luis De La Torre
Report | Print
May 28, 2024 -

Capistrano Valley Toyota responded

Hi zsheftel, thank you for sharing your positive experience with us! We're thrilled to hear that Brittany, Twee, and Robin provided excellent assistance during your car purchase. If you have any further feedback or questions, feel free to reach out. We appreciate your support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 25, 2024

drove over one hour out my way to buy 4runner, drove it and love it. avoid max and todd. frustration the fact they want to hold out on their vehicle! in return they want to give you peanuts for yours! it v More

by RUBEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
MAX AND TOD
Report | Print
May 30, 2024 -

Capistrano Valley Toyota responded

Ruben, We understand your time is valuable and it was not our intention to waste it. We're disappointed you were dissatisfied with the offer made on your vehicle and the figures on the new 4Runner you were interested in. We'd still like to see if we can come to an agreement with terms that satisfy you. At your convenience, please call me directly at 949-373-9610 and I'll be happy to assist you. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com

May 24, 2024

Great sales person Patrick and super easy not pusher deal. Lay back and seamless transaction overall perfect More

by manriquecarlos16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max, Patrick, Jason
Report | Print
May 28, 2024 -

Capistrano Valley Toyota responded

Hi manriquecarlos16, thank you for the positive feedback! We're thrilled to hear that Patrick provided you with a great sales experience and made the transaction seamless for you. We pride ourselves on providing excellent service, and we're delighted to have met your expectations. We appreciate your business! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 23, 2024

Great service . Great price . My service writer really took time to get me the best value. I’ll be back More

by Millardemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo rich
Report | Print
May 24, 2024 -

Capistrano Valley Toyota responded

Millardemail, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. We strive to provide excellent service at a great value, and we look forward to welcoming you back in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 22, 2024

For my current oil change service, it was performed quickly while I waited and I was contacted as soon as the service was completed and on my way soon after. More

by kbetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
May 23, 2024 -

Capistrano Valley Toyota responded

Hi kbetta, thank you for sharing your experience with us! We're glad to hear that your oil change service was efficient and that you were promptly notified when it was finished. We appreciate your feedback and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

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