Capistrano Valley Toyota

My engine light was on. Capistrano Toyota charged me $200 to tell me that my gas cap was not screwed on all the way. Seriously? I asked to speak to a manager and was told t Capistrano Toyota charged me $200 to tell me that my gas cap was not screwed on all the way. Seriously? I asked to speak to a manager and was told there are no managers onsite on Saturdays. I will never ever bring my car to Capistrano Toyota again. This is why dealerships have a bad name when it comes to service. What a disgrace. I literally just spent almost )600 here a few weeks ago on a service and brake pads I got a couple of free oil changes when my car was new. So I guess they have to try to make up for that by xxxxxxx every dime out of their customers. Shane on you. More

I really like my service rep Robert Melendez. He is friendly and efficient. I don't like that the dealership discontinued complimentary car washes after a service expense. He is friendly and efficient. I don't like that the dealership discontinued complimentary car washes after a service expense. More

My car was serviced ahead of schedule and completed early. The service rep was extremely professional. I am very satisfied early. The service rep was extremely professional. I am very satisfied More

Good service from Richard. Rey nice Timely and well done. This 15 words min does not make sense Rey nice Timely and well done. This 15 words min does not make sense More

I first reached out to CapoValley Toyota a week before I was able to go see the vehicle I was asking about. I had been messaging other dealers all throughout the week prior and during the week and Bradley a was able to go see the vehicle I was asking about. I had been messaging other dealers all throughout the week prior and during the week and Bradley at CapoValley was one of the only salesman to continually keep me updated on the vehicle, all others ghosted or seemed to dodge my inquiries. I understood he couldn't hold the car despite others being interested in the car, and he kept me updated the entire time throughout the week to make sure I didn't waste a trip if I showed up on my scheduled day to find the car pre-sold (it's happened at other dealers before). Everyone was incredibly friendly and even better, my GR Corolla didn't have a crazy markup, and was virtually MSRP. More

I had an 8am appointment for a transmission flush and it took 3 hours of sitting around waiting, for a one hour job. If you book a job, let’s get it done. Your appointment timing is foolish and disappoint took 3 hours of sitting around waiting, for a one hour job. If you book a job, let’s get it done. Your appointment timing is foolish and disappointing. More

Thank you. Our car buying experience with Bradley and the team was great and efficient. Our car buying experience with Bradley and the team was great and efficient. More

Thank you for everything you all have done, special thank you to the management for working with me to get into these amazing Camrys. Truly appreciate you all! you to the management for working with me to get into these amazing Camrys. Truly appreciate you all! More

Service Department staff are all friendly, helpful, knowledgeable, polite and professional in providing excellent customer service. knowledgeable, polite and professional in providing excellent customer service. More

Daniel Kim took good care of me. They comped a rental while my truck was in for extended service (not Toyotas fault). Thanks Capo Valley Toyota! They comped a rental while my truck was in for extended service (not Toyotas fault). Thanks Capo Valley Toyota! More