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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
828 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 828 reviews

July 26, 2024

The girl that was supposed to attend us wasn’t there and the car that we originally were going to see for the trade that was sent in an email was no longer in stock. However, we got Austin to attend us, and More

by jessicarorie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robin Moses, Austin Luciano
Jul 29, 2024 -

Capistrano Valley Toyota responded

Jessica, We're happy to see Austin was able to help turn things around and accommodate both you and your husband. Should you ever have any questions in the future about anything, please don't hesitate to let us or Austin know. We're always here to assist. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 26, 2024

Austin is the best helper ever. You should get a raise when I needed help who was there? More

by payman21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Ham, Austin Luciano
Jul 29, 2024 -

Capistrano Valley Toyota responded

Thank you so much for the glowing review! We're thrilled to hear about your positive experience with Austin. We truly appreciate your feedback and will make sure to pass along your kind words. Let us know if there's anything else we can assist you with in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 26, 2024

Fast, helpful will answer any questions that you have. No hiding few or what so ever. More

by nick che
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre2 Bautista, Andre Bautista
Jul 29, 2024 -

Capistrano Valley Toyota responded

Hi Nick, thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that you found our team to be fast and helpful. If you have any more questions in the future, feel free to reach out. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 26, 2024

Though the dealership was small, they will be moving into new quarters in a few months and should be great! Everyone we encountered was friendly and helpful. More

by Okdoikay
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Bradley Merda
Jul 29, 2024 -

Capistrano Valley Toyota responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our team to be friendly and helpful. We're excited about our upcoming move and can't wait to continue providing great service in our new space. See you soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 26, 2024

Professionalism all the way! Thank you, Rich. My '07 has been serviced by your Company since I bought it there. More

by cableguymom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melendez, Richard Gowdy
Jul 29, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear about your positive experience with us! Thank you for trusting us with your car and for recognizing our professionalism. We look forward to continuing to provide you with exceptional service in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 26, 2024

Bradley and the finance manager were pleasant to work with. Our vehicle purchase was smooth and they were very accommodating. We would definitely return to Capistrano Valley Toyota for our next vehicle p More

by Moisesdelg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Jason Thomas
Jul 29, 2024 -

Capistrano Valley Toyota responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Bradley and our finance manager provided top-notch service during your vehicle purchase. We look forward to welcoming you back for your next purchase. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 26, 2024

I stumbled in to the dealership after going to several. I was discouraged by the other dealers because they were using crazy sales tactics like holding on to my keys and ID. Trying to get crazy interest ra More

by Greysquirrel14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Jason Thomas
Jul 29, 2024 -

Capistrano Valley Toyota responded

Thank you for taking the time to share your experience at our dealership. We're thrilled to hear that Bradley provided you with a positive and stress-free car buying experience. We look forward to welcoming you back next time you're in the market for a new vehicle. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 25, 2024

Great customer service by far the best dealership spot in OC. I was treated with high regard and felt valued as a first time customer! Brad was very informative and forthcoming. If It wasn’t for his integrit More

by ponce_max
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda
Jul 26, 2024 -

Capistrano Valley Toyota responded

Hi Max, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you received great customer service at our dealership. It's wonderful to know that Brad provided you with valuable information and ongoing support. Enjoy your new ride! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 25, 2024

It is one of great, quick, friendly service! Always on time! I like it very much! More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Arellano
Jul 26, 2024 -

Capistrano Valley Toyota responded

Hi Tanya, thank you so much for your kind words! We're thrilled to hear that you appreciate our quick and friendly service. It's always our goal to be on time and provide a great experience for our customers. We look forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 24, 2024

Clean, easy to get to, professional, helpful and friendly employees. However long drive from LA. More

by Los Angeles Woman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Ham, Austin Luciano
Jul 25, 2024 -

Capistrano Valley Toyota responded

Thank you for choosing us and for sharing your feedback. We're thrilled to hear that you found our location clean, professional, and our employees helpful and friendly. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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