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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
668 Reviews
Call Dealership (949) 276-6886
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33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 668 reviews

March 06, 2025

Great staff. Great service. I have been a customer since 2007. Toyota all the way. More

by nl62607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Mar 10, 2025 -

Capistrano Valley Toyota responded

We truly appreciate your loyalty and are thrilled to hear you’ve had great experiences with our team. Your support since 2007 means a lot to us. We’re here to keep providing the excellent service you’ve come to expect! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

February 28, 2025

Like the service and the People, time of waiting was ok, parts for my Carr OEM cuality More

by jose_s92675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Reece, August Spencer, Gustavo Rich, Paul Bojescu, Jesse Aguilar, Robert Melendez, Richard Gowdy, Jacqueline Arellano
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Mar 03, 2025 -

Capistrano Valley Toyota responded

Thanks for the feedback, Jose! We’re glad you enjoyed the service and our team. We strive to keep wait times reasonable while providing OEM quality parts. Your support means a lot to us, and we look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

February 10, 2025

Great visit, Angel was awesome to work with! Was in and out with no issue. More

by Zayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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Feb 11, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Zayne! We're thrilled to hear you had a great experience and that Angel made your visit smooth and enjoyable. We look forward to welcoming you back soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

February 10, 2025

Great service. Explained clearly and throughly what service was needed for my car. Great communication. More

by TMK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Report | Print
Feb 11, 2025 -

Capistrano Valley Toyota responded

Thank you for the fantastic feedback! We’re thrilled to hear you appreciated our clear communication and thorough service. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

February 09, 2025

Angel in service was awesome. All the staff there are great. Overall a great experience. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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Feb 10, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Alex! We're thrilled to hear you had a great experience and that Angel and the team made such a positive impact. We appreciate your support and look forward to welcoming you back soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

February 07, 2025

Love the new facility, Mr Gowdy is terrific to work with for many years and hopefully years to come More

by davidmacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Report | Print
Feb 10, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic review, David! We're thrilled to hear you love the new facility and appreciate your long-standing relationship with Mr. Gowdy. We look forward to many more years of collaboration ahead! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

February 05, 2025

Sammy, Todd, and Robin are all wonderful. They made my car buying experience seamless and easy. More

by rkirby10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kist, Sammy Aghmaghani, Robin Moses
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Feb 06, 2025 -

Capistrano Valley Toyota responded

Thanks for your fantastic feedback! We’re thrilled to hear that Sammy, Todd, and Robin made your car buying experience so enjoyable. We strive for seamless service, and it’s great to see our team shining. Enjoy your new ride! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

February 02, 2025

Gus Rich in the Service Department was extremely courteous and helpful. He kept me in the loop on status of service and used my points in reducing the overall cost. More

by deanonosurf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
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Feb 03, 2025 -

Capistrano Valley Toyota responded

We're thrilled to hear about your positive experience with Gus. Keeping our customers informed and providing great service is what we strive for. Your feedback motivates us to keep up the good work! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

February 02, 2025

Fast response with an immediate appointment. Brake adjustment at no cost. Pleasant staff--and nice wiating ara. More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pena
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Feb 03, 2025 -

Capistrano Valley Toyota responded

Thanks for the great feedback, Mac! We're thrilled to hear you had a positive experience with our team. Quick service and a welcoming atmosphere are what we aim for. Looking forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

February 02, 2025

I got an early Saturday appt. I am happy they are available at that time. Mr. Gowdy was a nice connection and very professional. More

by dcbellosi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Report | Print
Feb 03, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic review! We're glad you appreciated our early Saturday appointments and had a great experience with Mr. Gowdy. Your feedback means a lot to us, and we look forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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