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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
877 Reviews
Call Dealership (949) 276-6886
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33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 877 reviews

June 19, 2026

the only reason i come to this Toyota service center is because of the most excellent care and attention by Gustavo Rich. he should be made Vice President of the service department. on Tuesday i told hi More

by nirantara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
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Jun 23, 2026 -

Capistrano Valley Toyota responded

Thank you for your wonderful feedback! It’s fantastic to hear about the exceptional care you receive from Gustavo. Building trust is so important, and we’re glad you’ve found a reliable partner in him for your car’s needs. Your loyalty truly means the world to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 17, 2026

Amazing service and great people work with. My sales experience was one of the best. More

by Gitano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Deneen
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Jun 18, 2026 -

Capistrano Valley Toyota responded

Thank you for your kind words, Gitano! We're so glad to hear that you had such a positive experience with our team. Providing excellent service is our priority, and it's wonderful to know we made your sales journey enjoyable. We appreciate your feedback and support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 15, 2026

Gus was great. Reminded me about my last service in Nov while under warranty. Appreciated the heads up. More

by Vicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus (Gustavo)
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Jun 17, 2026 -

Capistrano Valley Toyota responded

Thank you for your wonderful feedback, Vicki! It’s fantastic to hear that Gus provided such attentive service and helped you keep track of your warranty. We always aim for that level of care, and it’s great to know we hit the mark for you! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 15, 2026

Easy to get an appointment and staff is really friendly and helpful every time we go More

by CBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
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Jun 16, 2026 -

Capistrano Valley Toyota responded

Thank you for your kind words! We're glad to hear that booking an appointment is a breeze and that our team has consistently provided you with friendly and helpful service. Your satisfaction is our priority, and we appreciate your trust in us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 04, 2026

Great service by Jesse Excellent communication and very courteous Had a very pleasant experience Thank you Jesse More

by john.daniel.kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
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Jun 05, 2026 -

Capistrano Valley Toyota responded

Thank you for sharing your positive experience! It's wonderful to hear that Jesse provided such exceptional service and communication. We strive to create pleasant interactions, and your feedback truly brightens our day. We’ll be sure to pass along your kind words to Jesse! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 04, 2026

I haven't done anything except for oil changes at this facility but this is my go-to spot. Customer service is amazing. More

by boltzupperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Arellano
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Jun 05, 2026 -

Capistrano Valley Toyota responded

It's fantastic to hear that you consistently enjoy our customer service during your visits. We're here to ensure every experience is a positive one, even for those quick oil changes. Looking forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 04, 2026

Scott in the service department is the best. He's honest, explains everything, and friendly. I trust him completely. More

by aronsonrm5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Monge
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Jun 05, 2026 -

Capistrano Valley Toyota responded

Thank you for sharing your experience with Scott! It's fantastic to hear how his honesty and friendly nature made an impact on your service visit. Trust is everything, and we're glad you found that with him. We appreciate your kind words and look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 04, 2026

Rae really helped me purchase my dream car. She kept me updated about when it was going to arrive and let me know when it got there. She made car buying easy and stress free. More

by mwaugh23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rae Galuska 5 stars, Robin Moses
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Jun 04, 2026 -

Capistrano Valley Toyota responded

We are so happy to hear that Rae went above and beyond to ensure you got behind the wheel of your dream car! Thank you for choosing Capistrano Valley Toyota and welcome to the family! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 03, 2026

The sales team was amazing, thanks especially to Cameron and Patrick for all the time they spent with us. Austin in Finance took his time and explained everything and answered our questions! We highly recom More

by keithmo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin in Finance, Patrick Chiraulo
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Jun 04, 2026 -

Capistrano Valley Toyota responded

Thank you for sharing your 5-star experience, Keithmo! It's fantastic to hear that Cameron, Patrick, and Austin provided you with such attentive service. Your recommendation means the world to us, and we appreciate you spreading the word to friends and family. Looking forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 31, 2026

Jesse the service agent is awesome he has always provided excellent customer service Very much appreciate him More

by phodo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Print
Jun 01, 2026 -

Capistrano Valley Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that Jesse has consistently delivered excellent service. His dedication truly makes a difference, and we appreciate your recognizing his efforts. Your support means a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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