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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
680 Reviews
Call Dealership (949) 276-6886
View Awards

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 680 reviews

October 27, 2023

Long time satisfied customer. Much better customer experience and mojo than Irvine Toyota. Courteous staff. More

by Rickturbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Report | Print
Oct 30, 2023 -

Capistrano Valley Toyota responded

Thank you for choosing us, Rick! We're glad we could exceed your expectations and we look forward to continuing to do so! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 26, 2023

This dealership has the best customer service. I am very happy with all of the services I have received. More

by lorenzocs3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo, Luis De La Torre
Report | Print
Oct 30, 2023 -

Capistrano Valley Toyota responded

Thank you, Lorenzo! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 25, 2023

Gus and the service team provide phenomenal service! ! The sales team when I bought my car two years ago new was incredible as well. Thank you! More

by Karen K Delaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus in service , Luis De La Torre
Report | Print
Oct 30, 2023 -

Capistrano Valley Toyota responded

Thank you for choosing us for your vehicle needs, Karen! We're thrilled we could exceed your expectations these last few years, and we look forward to continuing to do so. Until next time! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 24, 2023

Straightforward and helpful. Pleasant customer service and honest, upfront pricing. I would come back again. More

by nicmontero94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Sven
Report | Print
Oct 30, 2023 -

Capistrano Valley Toyota responded

Thank you for your stellar review! We're thrilled you enjoyed your visit and we look forward to working together again soon. Enjoy your new Toyota! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 24, 2023

Bill Peters is your man if you want to buy a car here. He was so helpful? He didn’t pressure me into anything I didn’t want and let me make the decisions. He was informative, asked me the right questions More

by jrjacobs1196
Recommend Dealer
Yes
Employees Worked With
Bill Peters, Todd(?) in finance
Report | Print
Oct 30, 2023 -

Capistrano Valley Toyota responded

Thank you for your stars! We're so pleased to hear Bill went above and beyond to ensure your experience went seamlessly. We hope you're loving your new Toyota so far! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 20, 2023

Customer Service is attentive, available, & always helpful. My vehicle is serviced well & in a timely manner. More

by Carly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Oct 20, 2023 -

Capistrano Valley Toyota responded

We strive to deliver quality service, Carly, and we're so proud of our team for always taking care of you. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 19, 2023

Gus was professional and friendly. I waited in the waiting room until is was completed. It was completed on time. More

by jeffwest58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Oct 20, 2023 -

Capistrano Valley Toyota responded

Thank you for trusting us with your car, Jeff! We are so happy to hear your visit went seamlessly. Don't hesitate to reach out if there's anything else we can assist with! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 15, 2023

Outstanding service and customer seems Rich and. Nestor were great It is always perfection and reasonable More

by Loaren143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Oct 17, 2023 -

Capistrano Valley Toyota responded

Thank you for your stars! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 12, 2023

Outstanding customer service, I was treated like family. They answered all of my questions and made me feel comfortable with my purchase. More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Leeson
Report | Print
Oct 12, 2023 -

Capistrano Valley Toyota responded

We are so happy to hear our team answered your questions & delivered a hassle-free experience, Mike! Congratulations on your purchase & welcome to the family! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 06, 2023

Richard Gowdy, service provider, takes care of me every time and is trustworthy and knowledgeable. More

by mAC820010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Report | Print
Oct 09, 2023 -

Capistrano Valley Toyota responded

Thank you for sharing your stellar rating, mAC820010! We love to hear Richard always goes above and beyond to ensure you get the quality service you deserve. We look forward to delivering another 5-star visit soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

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