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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
687 Reviews
Call Dealership (949) 276-6886
View Awards

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 687 reviews

November 14, 2023

Maria helped us a lot, made it easy to decide. Everything went smooth and fast More

by jashtiani77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria LaSusa, Luis De La Torre
Report | Print
Nov 15, 2023 -

Capistrano Valley Toyota responded

Thank you for your kind words! We're thrilled to hear that Maria provided you with excellent service and made the decision process easy for you. We're glad everything went smoothly and quickly. If you have any further questions or need assistance, feel free to reach out. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

November 05, 2023

Daniel Kim was very attentive to me when I took my car in for service. More

by cathylindgren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kim
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Nov 06, 2023 -

Capistrano Valley Toyota responded

Hi Cathy, thank you for sharing your positive experience with Daniel's attentive service. We strive to provide excellent customer service, and it's great to hear that he delivered. We appreciate your feedback and hope to see you again soon. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

November 03, 2023

Highly recommend this place! People are all great and so is their work. Coffee's pretty good too. More

by scubasprite808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Nov 06, 2023 -

Capistrano Valley Toyota responded

Hi scubasprite808! Thank you so much for the kind words and recommendation. We're thrilled to hear that you had a great experience with our team and enjoyed our coffee. We appreciate your support and look forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 31, 2023

Service was quick and efficient. Replaced a tire at no cost after a road hazard caused a puncture More

by Sharkhunter2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service
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Nov 02, 2023 -

Capistrano Valley Toyota responded

Thank you for your stars!! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 30, 2023

Good communication by reps, always great service. I’ve been coming here to get my car serviced for fifteen years. More

by Mescalito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Oct 30, 2023 -

Capistrano Valley Toyota responded

Thank you for being a valued member of the family! We look forward to continuing to exceed your expectations! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 30, 2023

Excellent customer service very efficient and professional. I was informed in details about my car service and I’m very happy and would recommend this dealership to everybody More

by shiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Oct 31, 2023 -

Capistrano Valley Toyota responded

Thank you for your stars and recommendation, Shiv! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 28, 2023

Absolutely satified! Patrick was courteous and professional. He was able to get my headlight and my hubcap. Long Beach Toyota was able to secure a hub cap for months. More

by micheleecody1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Oct 30, 2023 -

Capistrano Valley Toyota responded

It's great to hear you fully enjoyed your experience with us, Michele! We hope to work together again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 27, 2023

Long time satisfied customer. Much better customer experience and mojo than Irvine Toyota. Courteous staff. More

by Rickturbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
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Oct 30, 2023 -

Capistrano Valley Toyota responded

Thank you for choosing us, Rick! We're glad we could exceed your expectations and we look forward to continuing to do so! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 26, 2023

This dealership has the best customer service. I am very happy with all of the services I have received. More

by lorenzocs3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo, Luis De La Torre
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Oct 30, 2023 -

Capistrano Valley Toyota responded

Thank you, Lorenzo! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 25, 2023

Gus and the service team provide phenomenal service! ! The sales team when I bought my car two years ago new was incredible as well. Thank you! More

by Karen K Delaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus in service , Luis De La Torre
Report | Print
Oct 30, 2023 -

Capistrano Valley Toyota responded

Thank you for choosing us for your vehicle needs, Karen! We're thrilled we could exceed your expectations these last few years, and we look forward to continuing to do so. Until next time! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

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