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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
679 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 679 reviews

August 16, 2023

Nestor is a Great Service Representative! ! He is Polite Professional and Communicates well. We appreciate his extra support. More

by psmaull2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Aug 17, 2023 -

Capistrano Valley Toyota responded

Thank you! We strive to deliver quality service and we're so proud of Nestor for taking care of you. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

August 15, 2023

They were very professional and it was a great experience. I would recommend them to anyone out there looking for a Toyota and a great deal. More

by stevealouis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pavone, Jim. Robin
Aug 17, 2023 -

Capistrano Valley Toyota responded

Thank you for your stars and recommendation, Steve! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

August 15, 2023

I found the model with most all the features I was looking for on the Internet (Autotrader) and in excellent condition and Certified. I contacted the dealer via messaging on Sunday morning and the In More

by GW95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Sveda
Aug 17, 2023 -

Capistrano Valley Toyota responded

We are so thrilled to hear you found an excellent certified used vehicle with us & we're proud of our team for delivering an awesome experience. Welcome to the family & congratulations! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

August 12, 2023

Advisor Maria has changed my negative opinion in the past regarding Capo Toyota! Maria is truly a standout teammate of Capo. From first to last experience, she went beyond the average slack jaw , inhuman, a More

by Mnnblc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Aug 12, 2023 -

Mnnblc responded

Thanks Maria!

Aug 14, 2023 -

Capistrano Valley Toyota responded

We appreciate you giving us a second chance and we're happy to see that Maria helped turn things around and provided you with the positive experience that you deserved. We'll be sure to share this great feedback with her and we look forward to providing you with quality service again at your next visit. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

August 10, 2023

Grade efficient service. Great representative helped us. Will return please continue military discounts and consider increasing the discounts More

by Mark garfinkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Aug 14, 2023 -

Capistrano Valley Toyota responded

Thank you for your feedback, Mark! It's a team effort here and we're thrilled you enjoyed your visit. We look forward to working together again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

August 06, 2023

Professional, honest and timely. They were very polite and had a quick turnaround for the vehicle service. They also honored the service warranty. More

by Erick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and guy from Redlands, super friendly!
Aug 08, 2023 -

Capistrano Valley Toyota responded

We're delighted to receive your awesome review, Erick! Thank you for choosing us and for taking the time to share your feedback. We're grateful for your visit and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

August 03, 2023

Good work but overpriced. No option to use non-synthetic oil.. Slow service but good work More

by etbounds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Aug 04, 2023 -

Capistrano Valley Toyota responded

We appreciate your business and your feedback. We're glad that overall you are satisfied with your experience here in our service department and should you like to discuss our pricing or anything else, please don't hesitate to reach out. I'm always happy to help. Regards, Roy Tunno Service Director roy@capovalleytoyota.com 949-373-9660

August 01, 2023

Acted quickly, kept me informed. Provided ride home while I waited. Everything moved smoothly. Everyone very nice. The hot chocolate machine was great... More

by Elton J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria?, Luis De La Torre
Aug 02, 2023 -

Capistrano Valley Toyota responded

Thank you for sharing your awesome rating, Elton! We're so happy to hear our team ensured your visit went seamlessly. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

July 22, 2023

Very pleased with the honest and straightforward service I received from Richard Gowdy. I intend to make Capistrano Valley Toyota my home service center for my prius. More

by rayscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Jul 25, 2023 -

Capistrano Valley Toyota responded

Thank you for your wonderful feedback, Ray! We're so pleased to hear Richard went above and beyond to ensure you left a happy customer. We look forward to keeping your Prius running like new! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

July 22, 2023

Friendly service, very happy. No wait to get car serviced. Everyone was very helpful and kept us informed More

by Graham Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Jul 25, 2023 -

Capistrano Valley Toyota responded

We strive to deliver quality service, Graham, and we're so proud of our team for taking care of you. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

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