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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
679 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 679 reviews

July 19, 2023

they were the only dealership with any new inventory in the area, really had no choice but very happy with my new car. More

by garysglass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Jul 19, 2023 -

Capistrano Valley Toyota responded

Congratulations on your new Toyota and welcome to the family! Enjoy your new ride to the fullest! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

July 18, 2023

Very Pleasant experience. The salesman ( Augie ) was very accommodating, helpful and no pressure. No hidden costs, and we agreed on the price without a lot of trouble. we live More

by ghofffa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augie
Jul 19, 2023 -

Capistrano Valley Toyota responded

Congratulations on your new Toyota and welcome to the family! We are so proud of our team for ensuring a 5-star buying experience. Welcome to the family! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

July 14, 2023

Upon arrival, prepared and immediately reactive, photo log of all exterior relevant portions, relay of information to me as the customer. Instructions as to waiting area, approximate time of service and f More

by randalwt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Jul 14, 2023 -

Capistrano Valley Toyota responded

Thank you for your stellar rating, RT! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

July 14, 2023

Great service. Kept us informed of everything. Dealership was clean and had a great waiting room. Our service rep Daniel Kim was the best. More

by msbcmcjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kim
Jul 18, 2023 -

Capistrano Valley Toyota responded

Thank you for trusting us with your Toyota. We're so proud of our team for delivering a 5-star visit! Don't hesitate to reach out if there's anything else we can assist with. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

July 14, 2023

Just went in and out for an oil change, and it was very expeditious and I was treated very well. Thank you to the service team. More

by Jmguyette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jul 18, 2023 -

Capistrano Valley Toyota responded

Thank you for your stars! We strive to deliver quality service and are so proud of our team for caring for you. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

July 13, 2023

All of your service advisors deliver good and friendly service. I will recommend my friends to come here More

by Hiwaiyee
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Melendez
Jul 14, 2023 -

Capistrano Valley Toyota responded

Thank you for choosing us! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

July 11, 2023

Gus Rich has been very helpful with our new Camry. Some very minor problems that were easily fixed quickly and without much waiting around. Thanks Capo Toyota!! More

by marcrobinson9
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Rich
Jul 11, 2023 -

Capistrano Valley Toyota responded

Thank you, Marc! We strive to deliver quality service and are so proud of Gus for caring for you. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

July 06, 2023

Brittany was so helpful and providing me the resources guiding me thru this out of state purchase process. The Sales Manager called and was courteous and offered any assistance if i needed any. More

by trooper_201096
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany, Hans
Jul 07, 2023 -

Capistrano Valley Toyota responded

Congratulations on your new car! We're thrilled Brittany worked hard to ensure your shopping experience went seamlessly. Welcome to the family! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

July 04, 2023

Great 40,000 mile service visit yesterday. Checkin was quick and my car was completed in about one hour. Maria my service representative was pleasant and kept me posted on the status of my car More

by Steve F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Jul 05, 2023 -

Capistrano Valley Toyota responded

Thank you for choosing Capistrano Valley Toyota, Steve! We're so lucky to have Maria on our team and thrilled she ensured an excellent service visit. We hope your ride is running like new! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

Jul 06, 2023 -

Steve F responded

Thanks Gina. I was concerned about bring my car in for service as two friends recently had experiences with your service department that were less than desirable. Specifically, they had to wait about 3 hours to complete schedule maintenance appointment. They are considering other options. Maria and your service team convinced me to continue to return. Thanks.

July 03, 2023

Bill Peters was very helpful, upfront and straightforward about the entire process. He gave me great advice. More

by dallasclem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Peters
Jul 05, 2023 -

Capistrano Valley Toyota responded

It's wonderful to hear you enjoyed your visit with Bill! Thank you for your stars and congratulations on your new Toyota! Take care! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

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