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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
679 Reviews
Call Dealership (949) 276-6886
View Awards

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 679 reviews

June 29, 2023

On time ,efficient, professional service as always. Richard treats me like family and updates me as needed More

by michaelskelly
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard
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Jun 30, 2023 -

Capistrano Valley Toyota responded

We're glad you received great service and we look forward to continuing to take care of all your vehicle needs. See you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

June 28, 2023

Guys were very friendly and got my car back to me in just a few hours. Great experience. More

by johnbuffington1@gmail.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Jun 30, 2023 -

Capistrano Valley Toyota responded

Thank you so much for choosing us here for your service needs and we look forward to seeing you at your next visit. Hope all is well. Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

June 27, 2023

The whole experience was unlike previous car purchases. Salesman Matthew Johnson was personable and honest. Manager Jim Pavone was sincere. And I felt good giving my money to the finance guy, Hans Ham (gre More

by jetsurferweiss
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson
Report | Print
Jun 30, 2023 -

Capistrano Valley Toyota responded

It's a team effort here and we're very happy to see we made the car-buying process painless and you drove home satisfied. Welcome to our Capo Valley Toyota Family and congrats on your new ride. Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

June 17, 2023

Good friendly service. Took time to listen to my needs. They kept me informed throughout. More

by Graham Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Molina
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Jun 20, 2023 -

Capistrano Valley Toyota responded

We're glad you received great service and we look forward to continuing to take care of all your vehicle needs. See you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

June 15, 2023

Fred was a patient and knowledgeable salesman and simplified the process so well. Todd also made the process easy. I was able to drive my new car home that day. More

by maryeh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy, Fred S., Todd
Report | Print
Jun 19, 2023 -

Capistrano Valley Toyota responded

Congratulations on your new car, Maryeh! We're thrilled Todd and Fred worked together to ensure you drove home a happy customer. Welcome to the family! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

June 14, 2023

Service Manager Richard Gowdy does an excellent job every time I bring our vehicles into your dealership. I appriciate his hard work to make sure our cars are done properly and always in a timely manner. More

by tgarn703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Jun 19, 2023 -

Capistrano Valley Toyota responded

We're so lucky to have Richard on our team and so happy to hear he always provides you with excellent service. We look forward to caring for all your future auto needs! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

Jun 19, 2023 -

tgarn703 responded

Thank You, keep up the good service!

June 13, 2023

Finished my car while I waited in waiting room. I didn’t have to wait long. The coffee was good. More

by Ernie208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nester, Luis De La Torre
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Jun 15, 2023 -

Capistrano Valley Toyota responded

We appreciate your positive rating, Ernie! Thank you for choosing Capistrano Valley Toyota! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

June 10, 2023

Bradley in sales and Todd in finance were great to work with! Would highly recommend this dealership. More

by KT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley
Report | Print
Jun 13, 2023 -

Capistrano Valley Toyota responded

It's a team effort here and we're very happy to see Todd & Bradley made the car-buying process painless and you drove home satisfied. Welcome to our Capo Valley Toyota Family and congrats on your new ride. Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

June 10, 2023

Rich Gowdy has always been very helpful. He is very honest and knowledgeable. He is why we come to Capistrano Toyota. More

by Mjmarkleymarcia
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Gowdy
Report | Print
Jun 13, 2023 -

Capistrano Valley Toyota responded

Thank you so much for choosing us here for your service needs and we look forward to seeing you at your next visit. Hope all is well. Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

June 10, 2023

Clean business, friendly services, and always willing to help join out. Decent place to go More

by Dey201206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
Report | Print
Jun 12, 2023 -

Capistrano Valley Toyota responded

Thank you so much for this positive feedback. We do see however that you left just a 3-star rating. If you have experienced any issues here, please feel free to reach out. I'm always here to assist. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

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