
Capistrano Valley Toyota
San Juan Capistrano, CA
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Very friendly and helpful throughout the process. They were very descriptive and helpful to ensure my family and I were set up with Toyota care and virtual basis with infotainment. They were very descriptive and helpful to ensure my family and I were set up with Toyota care and virtual basis with infotainment. More
The manager is attentive and supports a culture of honesty and service. We have now purchased two vehicles at Capistrano Valley Toyota and highly recommend them. honesty and service. We have now purchased two vehicles at Capistrano Valley Toyota and highly recommend them. More
Amazing customer experience from Brian and Jim in sales! Very good human beings. No pressure. Made one of my least fav things to do in life bearable. Very good human beings. No pressure. Made one of my least fav things to do in life bearable. More
Rich Gowdy in the service department is why I come to this dealership to have my car serviced. I’m currently looking to buy a new car and it will be a Toyota because I trust Rich Gowdy. this dealership to have my car serviced. I’m currently looking to buy a new car and it will be a Toyota because I trust Rich Gowdy. More
I have had some issues in the past with this dealership. I had a new service advisor, Daniel, and he was great to work with. Still always check to see if I need what they are recommending due to previous is I had a new service advisor, Daniel, and he was great to work with. Still always check to see if I need what they are recommending due to previous issues, but this time was good. More
Went in for an oil change and followed the advice of the service writer. I changed the brake fluid and bought new tires. I requested Toyo tires as that's what was installed by Toyota. I was told they were r service writer. I changed the brake fluid and bought new tires. I requested Toyo tires as that's what was installed by Toyota. I was told they were rated last in premium tires and should get Yokohama. We later discovered that was not a true statement. The multipoint inspection is a joke. My rear windshield wiper was ripped going in and no one said a word. They didn't even fill the washer fluid. I rarely leave a review unless it's superb service but this was so bad I made an exception. More