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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
810 Reviews
Call Dealership (949) 276-6886
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33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 810 reviews

December 28, 2023

Great team at capo Toyota. Excellent experience! As well run dealership as can be. Highly recommend. More

by steven.silvestri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley
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Dec 29, 2023 -

Capistrano Valley Toyota responded

Hi Steven, thank you for your kind words and for recommending us! We're thrilled to hear that you had an excellent experience with us. Our team is committed to providing top-notch service. We appreciate your support and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 28, 2023

Very professional dealership that kept me informed all the way though. Painless buying process, and great communications. More

by pb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walmer Landaverde, Luis De La Torre
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Dec 29, 2023 -

Capistrano Valley Toyota responded

Hi pb, thank you for your kind words! We're thrilled to hear that you had a professional and painless buying process with great communication. It was our pleasure to keep you informed every step of the way. We appreciate your feedback and hope to assist you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 28, 2023

Everything is great. The inly improvement would be to decrease the time required to perform the service. I had a 10,000 mile service performed and it took over 2 hours w More

by laureenbelford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
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Dec 29, 2023 -

Capistrano Valley Toyota responded

Laureen, We appreciate both your patience and your feedback. We're happy that overall you receive quality service here and we will be working to shorten the length of time it takes to service our guests' vehicles. Thank you for bringing this to our attention and we hope you have a Happy New Year. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 28, 2023

Salesman was very helpful and never felt pressured to buy. Dealership appears to have changed owners. More

by Dusty Ballz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Le
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Dec 29, 2023 -

Capistrano Valley Toyota responded

Thank you so much for your kind words and positive feedback. We're glad to hear that our salesman was helpful and that you didn't feel pressured. We appreciate your support and hope to continue serving you in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 24, 2023

No pressure tactics--smooth experience. Scheduling, drop off and pickup flawless. Thank you and happy holidays More

by jimmerchelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Dec 26, 2023 -

Capistrano Valley Toyota responded

Hi Jimmerchelle, thank you so much for your kind words and 5-star rating! We're glad to hear that you had a smooth experience with us, from scheduling to drop off and pickup. We appreciate your support and wish you a happy holiday season! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 22, 2023

Always great service! ! Car has over 215,000 miles on it, and it still runs perfectly!! More

by Dennis Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Dec 26, 2023 -

Capistrano Valley Toyota responded

Hi Dennis! Thank you so much for your kind words and positive review! We're thrilled to hear that you're satisfied with our service and that your car is still running smoothly. We appreciate your loyalty and look forward to serving you in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 22, 2023

Very helpful and very efficient. We had to be towed in and he was on the spot from beginning to end. More

by Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Dec 26, 2023 -

Capistrano Valley Toyota responded

Hi Clark! Thank you so much for your kind words and for taking the time to share your positive experience with us. We're thrilled to hear that our team was able to assist you promptly and efficiently. If you need any assistance in the future, please don't hesitate to reach out. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 21, 2023

Had the best experience at Toyota thanks to Walmer for the attention to detail on what I was looking for in a car. More

by Arturo Garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walmer Landaverde
Report | Print
Dec 21, 2023 -

Capistrano Valley Toyota responded

Arturo, Congrats on your new Toyota and welcome to the family. It's a pleasure to see Walmer did a great job getting you into the vehicle you deserved and you drove home satisfied. We hope you're enjoying your new vehicle thus far and we look forward to seeing you here at your first service visit. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 20, 2023

Only a short wait for a regular service. Great communication and good work. Thank you! More

by SANCHP79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
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Dec 21, 2023 -

Capistrano Valley Toyota responded

It's our pleasure! We're glad your experience was a prompt and quality one and we look forward to taking care of you and your Toyota again in the future. Hope you have a Happy Holidays. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 17, 2023

Services depart very good at explaining and working efficiently to return car promptly- consistently good service More

by lc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
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Dec 18, 2023 -

Capistrano Valley Toyota responded

Hi LC, thank you for taking the time to leave such a positive review! We're thrilled to hear that our team has consistently provided you with excellent service, explaining everything thoroughly and returning your car promptly. We appreciate your support and look forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

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