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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
668 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 668 reviews

December 31, 2024

Jesse greeted me with a smile, gave me an estimate, had me sign the paperwork and had me out very efficiently!! He called me when my service was complete, I paid the bill and drove away a very satisfied cu More

by Prius21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Jan 02, 2025 -

Capistrano Valley Toyota responded

We're thrilled to hear about your positive experience with Jesse! Our team strives to provide efficient and friendly service, and your satisfaction means a lot to us. Thank you for taking the time to share your feedback! We look forward to serving you again. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 29, 2024

The service was great. Staff here was very friendly. Would recommend to friends and family. More

by Richard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Sveda, Hans Ham
Dec 30, 2024 -

Capistrano Valley Toyota responded

Richard, thank you for your fantastic review! We're thrilled to hear you enjoyed our service and found our staff friendly. Your recommendations mean a lot to us. We look forward to welcoming you and your friends and family back soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 28, 2024

I recently had the pleasure of working with Andre Bautista] at Toyota capistrano valley ]and I couldn't be happier with my experience! From the moment I walked in, he was welcoming and genuinely inte More

by Rommelangeles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bautista
Dec 30, 2024 -

Capistrano Valley Toyota responded

Thank you for sharing your fantastic experience! We're thrilled to hear that Andre made your car-buying journey smooth and enjoyable. Your recommendation means a lot to us, and we’re proud to have dedicated team members like Andre. Enjoy your new vehicle! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 28, 2024

Everyone was friendly, helpful, and straightforward, making for a smooth dealership experience. It's a luxury when major financial purchases are pleasant. More

by ahmadsaljawad
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamid Rahmatollahi, Robin Moses
Dec 30, 2024 -

Capistrano Valley Toyota responded

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our team. Our goal is to make every visit enjoyable, especially for major purchases. We appreciate your feedback and look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 27, 2024

Brad was a delight to work with, thanks for making car buying enjoyable!! 11/10 recommend working with him! More

by a.wysocki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Hans Ham
Dec 30, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear you had a great experience with Brad. Our team loves making the car buying process enjoyable for everyone. Your recommendation means a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 25, 2024

Excellent team, nice facility. I’ve been using their service for many years. Fair and honest. More

by Jeff.drake21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Dec 26, 2024 -

Capistrano Valley Toyota responded

Thanks, Jeff! We truly appreciate your long-standing support and are thrilled to hear you’re happy with our team and facility. Your kind words about our service mean a lot to us! Looking forward to continuing to serve you for many more years. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 24, 2024

Capo Valley Toyota is the only place I take all of my Toyotas in for service. Go in and ask for Robert, he will get your car done right the first time. More

by Minh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melendez
Dec 26, 2024 -

Capistrano Valley Toyota responded

Minh, thanks for the fantastic review! We're thrilled to hear that Robert provided you with excellent service. We appreciate your trust in Capistrano Valley Toyota for your vehicle needs and look forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 23, 2024

This is the second vehicle we’ve purchased in five months. The transactions are always smooth and pleasant , No stress! I will send all my family and friends Here. More

by Mike I.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kist, Matthew Leon, Hamid Rahmatollahi, Jason Thomas, Robin Moses, Andre Bautista
Dec 26, 2024 -

Capistrano Valley Toyota responded

Mike, thank you for your fantastic review! We’re thrilled to hear that your experiences with us have been smooth and stress-free. Your trust means the world to us, and we can’t wait to welcome your family and friends! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 21, 2024

My buying experience was great, pretty quick, and the salesman Bill and others were very nice, accommodating and helpful. I am very happy with my purchase and my experience at this dealership. More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill. BillyO Ohlman, Tristan Steward
Dec 23, 2024 -

Capistrano Valley Toyota responded

We’re thrilled to hear about your positive experience! It’s wonderful to know that Bill and our team made your buying process enjoyable. Thank you for choosing us, and we look forward to serving you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 21, 2024

Very nice, clean new facility. Service writer was very transparent and open communication was great! Took a little longer than I expected considering I had an appointment but oth More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Dec 23, 2024 -

Capistrano Valley Toyota responded

Thanks for the great feedback, John! We're glad to hear you enjoyed our facility and appreciated the communication. We strive for transparency, and we’ll work on improving our appointment timing. Your input helps us serve you better! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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