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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
685 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 685 reviews

January 04, 2025

They were efficient, honest and hospitable, and felt they truly got us the best deal. More

by ScreenNameTSwtf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Sveda, Jason Thomas
Jan 06, 2025 -

Capistrano Valley Toyota responded

Thanks for your fantastic review! We’re thrilled to hear you had such a positive experience with our team. Your satisfaction is our priority, and we’re always here to help you find the best deals. Looking forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

January 04, 2025

Gus in the service department was excellent, couldn’t ask for a better experience. New service/showroom digs look great. Congratulations on a job well done. More

by Waterman1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Jan 06, 2025 -

Capistrano Valley Toyota responded

We’re thrilled to hear about your positive experience with Gus and our new showroom. Our team works hard to create a great environment, and your feedback means a lot. We look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

January 03, 2025

I bring both of our Toyota RAV4's to Capistrano Toyota to be serviced every 5000 miles. The gentleman working the service desk and mechanics seem to work well together to keep our cars running smoothly. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pena (5 stars)
Jan 06, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic review, Tom! We're thrilled to hear that our service team is keeping your RAV4s running smoothly. We appreciate your trust in us for your maintenance needs and look forward to continuing to serve you! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

January 01, 2025

Bradley has great customer service skills and was quick with his responses, thank you again! More

by Jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Hans Ham
Jan 02, 2025 -

Capistrano Valley Toyota responded

Thanks, Jr! We're thrilled to hear you had a great experience with Bradley. Our team always aims to provide prompt and helpful service. We appreciate your feedback! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

January 01, 2025

Cameron and his team were amazing. Polite, respectful and friendly— they made the entire buying process easy. True professionals. More

by J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Hans Ham
Jan 02, 2025 -

Capistrano Valley Toyota responded

J, we’re thrilled to hear about your positive experience with Cameron and the team! Our goal is to make the buying process as smooth as possible, and it’s great to know we hit the mark. Thank you for your kind words and support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 31, 2024

Paul in service was very helpful as always when we got our RAV 4 serviced More

by Graham Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
Jan 02, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Graham! We're thrilled to hear that Paul provided you with excellent service during your RAV4's visit. Our team is dedicated to ensuring a great experience, and it’s wonderful to know we're hitting the mark! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 31, 2024

Great experience! Very happy with the outcome and the customer service. Thank you again for everything. More

by m.biotronik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando
Jan 02, 2025 -

Capistrano Valley Toyota responded

We're thrilled to hear you had a great experience and appreciated our customer service. Your satisfaction means a lot to us, and we look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 31, 2024

Jesse greeted me with a smile, gave me an estimate, had me sign the paperwork and had me out very efficiently!! He called me when my service was complete, I paid the bill and drove away a very satisfied cu More

by Prius21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Jan 02, 2025 -

Capistrano Valley Toyota responded

We're thrilled to hear about your positive experience with Jesse! Our team strives to provide efficient and friendly service, and your satisfaction means a lot to us. Thank you for taking the time to share your feedback! We look forward to serving you again. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 29, 2024

The service was great. Staff here was very friendly. Would recommend to friends and family. More

by Richard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Sveda, Hans Ham
Dec 30, 2024 -

Capistrano Valley Toyota responded

Richard, thank you for your fantastic review! We're thrilled to hear you enjoyed our service and found our staff friendly. Your recommendations mean a lot to us. We look forward to welcoming you and your friends and family back soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 28, 2024

I recently had the pleasure of working with Andre Bautista] at Toyota capistrano valley ]and I couldn't be happier with my experience! From the moment I walked in, he was welcoming and genuinely inte More

by Rommelangeles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bautista
Dec 30, 2024 -

Capistrano Valley Toyota responded

Thank you for sharing your fantastic experience! We're thrilled to hear that Andre made your car-buying journey smooth and enjoyable. Your recommendation means a lot to us, and we’re proud to have dedicated team members like Andre. Enjoy your new vehicle! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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