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Capistrano Volkswagen
San Juan Capistrano, CA
1,575 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,575 reviews
June 02, 2016
So Easy! Buddy and Nick went above and beyond helping our daughter get into her first car. Nick was instrumental in working with Volkswagon Credit and getting Buddy and Nick went above and beyond helping our daughter get into her first car. Nick was instrumental in working with Volkswagon Credit and getting her approved for the recent Graduate incentives and financing...Go BEARS! We will definitely be using them again when the lease is up! There were NO hard sell tactics and pushy add ons. If you want competitive pricing and excellent customer service, then buy from these guys....they're the BEST! More
by Proud mama of Cal Grad
May 17, 2016
Great Used Vehicle Purchase Experience. Steven Skinner helped us with a 2014 Jetta 2.0L S I had inquired about via the website and was quick to respond. I let him know we were coming from 1 Steven Skinner helped us with a 2014 Jetta 2.0L S I had inquired about via the website and was quick to respond. I let him know we were coming from 1 1/2 hours away and that I wanted to sort out as many of the purchase details as possible before driving down and he quickly enabled me to submit a credit application and get us started. I appreciated that he didn't try to upsell us into something we didn't want. (No Pressure) During the test drive he answered my questions but he also allowed me to focus on driving the car and let the car sell itself. He showed us some of the car's features and was very friendly throughout. Paul Clark in financing got us through the paperwork very quickly and also without any high pressure to purchase options we didn't want. (Thank you Paul.) I would surely purchase another car from Steven and Capistrano VW again. It was well worth the drive! Thank you Steven! More
by George
May 15, 2016
Honest We were in search of a third family car for our 16 year old son to use. We had reached out to several dealerships just looking for the right car and t We were in search of a third family car for our 16 year old son to use. We had reached out to several dealerships just looking for the right car and the right price without hassling or hidden prices. We ran across hidden prices at other dealerships but not here! Capistrano met all of our needs! We are grateful for their integrity. More
by Momof3
May 04, 2016
Lease return My lease was up on my Beetle and I was hoping to start another on a new Jetta. I scheduled an appointment with Mike, who was just as helpful on the ph My lease was up on my Beetle and I was hoping to start another on a new Jetta. I scheduled an appointment with Mike, who was just as helpful on the phone as he was in person. The whole process was quick and easy. Mike tracked down a Jetta that was perfectly suited to my needs and also got me great deal on my new lease! Thanks Mike! More
by Gogoamy
Employees Worked With
April 26, 2016
Best dealership in SoCal This was the 4th VW I have purchased and the 3rd that my husband has. We're fairly new to the area and went to a few dealerships and had a few bad exp This was the 4th VW I have purchased and the 3rd that my husband has. We're fairly new to the area and went to a few dealerships and had a few bad experiences before landing ourselves at Capo VW. The whole experience was wonderful, the staff is all friendly and they really do make you feel like part of the family. I'm a huge Volkswagen enthusiast, but, had it not been for this dealership, I most likely would have purchased something else! Thanks to all of you for your customer service and your attitudes. It's very much appreciated! More
by TriviaShepard
Employees Worked With
Other Employees :
Richard McAllister, Bennett Deming
April 20, 2016
Ali rocked!! Thank you! Ali was super helpful in both finding and choosing a car and was very insightful on features and financial aspects of each option. We enjoyed our visi Ali was super helpful in both finding and choosing a car and was very insightful on features and financial aspects of each option. We enjoyed our visit and are super happy with the car we chose! More
by ana gates
Employees Worked With
Ali Golji
April 20, 2016
Ali Salesman Nice guy! Took the time to teach me how to drive a stick shift. Glad I got my 2016 Jetta in a manual transmission. And now I feel like I can drive any Nice guy! Took the time to teach me how to drive a stick shift. Glad I got my 2016 Jetta in a manual transmission. And now I feel like I can drive any car! More
by Yesmynameispablo
Employees Worked With
Ali Golji
April 11, 2016
Friendly, Thorough, Quick Came to Capo VW to check out a car I saw listed on their online used inventory. I had called prior to going in and Buddy pulled the cars I was interes Came to Capo VW to check out a car I saw listed on their online used inventory. I had called prior to going in and Buddy pulled the cars I was interested in up to the front so they would be ready when I got there. He was incredibly thorough, personable, and funny. The manager had come to check on me as well during the process and was also very friendly. The entire experience was very pleasant. Once all the paperwork was done and I was ready to go, Buddy hopped in the car with me and showed me everything I needed to know about the car, which was above and beyond what is expected. More
by Socal_Sarah
March 23, 2016
Go see ALI GOLJI Took my mom in to see Ali a couple of months ago for her to test drive cars for the first time in 15 years. If you can imagine that's pretty intimida Took my mom in to see Ali a couple of months ago for her to test drive cars for the first time in 15 years. If you can imagine that's pretty intimidating for anyone. First off, I'd walked into the showroom a few days before and talked to Ali about bringing her in and just to see what VW had these days. We arranged a time for me to come back with my mom and Ali was great about confirming the appointment before we came in but was never chasing me. Nice. Then I brought my mom in and we drove - he was very good with her and made her feel super comfortable and at ease. We were just beginning to look at cars and VW was our first stop but Ali was great at providing information, numbers and about following up, again without ever making anyone feel chased whatsoever. He is completely polite and a pleasure to work with. Highly suggest him. He knows his stuff! More
by shopping for car
Employees Worked With
Ali Golji
March 21, 2016
Great Salesman and Dealership i had an excellent sales experience at VW Capistrano. I was in the market for a new vehicle. One of the car's I was considering was a Golf R. Ari G i had an excellent sales experience at VW Capistrano. I was in the market for a new vehicle. One of the car's I was considering was a Golf R. Ari Golji was the sales person who helped me. It was the best car shopping experience I ever had. There was no pressure on his part to sell me. He showed me the car's advanced features and enjoyed watching the thrill I got from testing them. He allowed the car to speak for itself but was knowledge about every feature. I was assured he was available to answer any and all of my operating questions no matter how many times was necessary. As someone who is not comfortable absorbing new technology, that was friendly and reassuring. I highly recommend the Capistrano VW dealership in all aspects with a special shout out to Ari Golji for doing his job so well. More
by Roberta123
Employees Worked With
Ali Golji
