
Capistrano Volkswagen
San Juan Capistrano, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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A Commitment that is Beyond Words!! The team at Capistrano VW understands what customer service is all about. I have had the pleasure to be a client of Capistrano for going on 6 years The team at Capistrano VW understands what customer service is all about. I have had the pleasure to be a client of Capistrano for going on 6 years now--and last night yet again my expectations were exceeded ever more by my long-standing sales advisor, Steve Skinner who structured a fabulous deal and got things going!! Steve epitomizes the spirit of what service is all about. As I finished meetings last night, Paul from the finance team's upbeat attitude after a long day was every so refreshing as he finalized the deal--teamwork, a commitment to service at its' best living up to its' mission "Smileage Guaranteed" :) :) More
Absolutely Amazing Service! Got into my dream car since I was 16 today thank you to Rene Alberti!! He did everything he could to make sure I walked out with the car I wanted. We Got into my dream car since I was 16 today thank you to Rene Alberti!! He did everything he could to make sure I walked out with the car I wanted. We had such an amazing experience thank you to the guys here. Everyone we encountered was so friendly and very quick to help with any needs. Rene made the whole car process very easy and was able to come up with quick solutions. He went over every detail of the car, all the safety and fun tech things that come with the car. Rene made sure that I was comfortable with the car before leaving, and even called me later that evening to make sure he didnt forget anything and if I had any questions. I was SO happy with everything at Capo VW. The manager was very nice as well as Chris, our finance guy! Cant wait to come back to get my new car serviced! More
Fast and simple I just bought a Golf sport wagon SEL. Rene was very helpful and knowledgeable about the car and the different models. I had to work very early the nex I just bought a Golf sport wagon SEL. Rene was very helpful and knowledgeable about the car and the different models. I had to work very early the next day and Rene and Nick had me out of there in great time. I think that was the fastest turn around I've ever had. Rene even made time for me the next day to go over the features in the car. All and all a great buying experience. Thanks again More
Always had a good experience here I have had my 2012 Passat TDI serviced here for a couple of years and have always had a very positive experience. The service writers know the cars an I have had my 2012 Passat TDI serviced here for a couple of years and have always had a very positive experience. The service writers know the cars and do a good job at explaining things. I recently bought a 2017 Golf GTI from Capo VW and Renee in their sales department was super helpful and he knows the cars very very well. The buying experience was completely pressure-free and quick and smooth, despite them having to get my car from another dealer. I would definitely buy from Capo VW again. More
Amazing Customer Service I had the best experience with Mike Stieber at Capistrano Volkswagon while leasing a new car. He was extremely respectful of my time and did a lot of I had the best experience with Mike Stieber at Capistrano Volkswagon while leasing a new car. He was extremely respectful of my time and did a lot of the prep work over the phone, so when I arrived at the dealership, it was seamless. I would recommend Mike Stieber at Capistrano Volkswagon in a heartbeat. More
Best Experience ever at a Dealership!!!!!! I have purchased and leased vehicles for the past 35 years. This was by far the easiest purchase/lease experience of my life. Just AWESOME!!!!!!!!!! I have purchased and leased vehicles for the past 35 years. This was by far the easiest purchase/lease experience of my life. Just AWESOME!!!!!!!!!! More
Golllllllllllllllllllgi is the guy!!! Ali Golgi was excellent with me during my car search. He was able to help me find what I wanted and what I was looking for in a car. He helped the pro Ali Golgi was excellent with me during my car search. He was able to help me find what I wanted and what I was looking for in a car. He helped the process which for me was intimidating in the past so much smoother! I absolutely love my new Golf Sportwagen. The dealership was great in working with my trade in and finances. I have been driving my car for a couple of months now and am in love with the car more each day. The service at the dealership is the best I've encountered ever and I thought I had great service in the past. Capistrano Volkswagen has really invested in making their dealership more of a "boutique" dealership making every customer feel like they are first priority. Great job Ali and the team at Capistrano VW and Thank You for making my experience so pleasant! More
Excellent service We had a great experience leasing our new vehicle. Mike was very professional and delivered a great deal as promised. At the end we drove home our new We had a great experience leasing our new vehicle. Mike was very professional and delivered a great deal as promised. At the end we drove home our new car very happy and very satisfied. We would recommend this dealership to all our friends and family. More
Excellent Experience at a car dealership........yep After driving all of the Japanese models in this class, and visiting their respective dealerships, we almost stopped our car search because of hidden After driving all of the Japanese models in this class, and visiting their respective dealerships, we almost stopped our car search because of hidden costs, horrible service, and quite frankly, much less appealing products, etc. Based on a recommendation, we visited Capo VW and left with a 2017 Tiguan. The price was lower than the CRV and Rav4 with similar equipment, but after driving the Tiguan, we quickly noticed that the quality of the build was far superior. The buying experience was easy, no pressure, tons of information provided about our purchase. The atmosphere at the dealership is relaxed and the sales people seemed relaxed as well, which was not experienced at any of the dealerships we visited earlier. We dealt with the General Sales Manager, Nick Colucci, and our sales person was Steven Skinner, both great guys. Easy to work with and again, no pressure. The dreaded meeting with Finance department turned out to be a very quick and painless experience - no pressure, relaxed atmosphere. No problem at all recommending this dealership. More
Capo VW makes it easy! After a handful of difficult and ugly experiences at a Ford dealership in Rancho Santa Margarita I was ready for the change. Capistrano VW made purcha After a handful of difficult and ugly experiences at a Ford dealership in Rancho Santa Margarita I was ready for the change. Capistrano VW made purchasing a new Tiguan about as easy as possible. Although they did not have the Tiguan on the lot I was looking for Buddy called 15+ dealerships to find the right car. I had a small issue with the center console a few days after picking up the Tiguan and Capo VW handled the situation in a timely and well communicated manner. Capistrano Volkswagen lives up to their "Smileage Guaranteed" promise. More