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Capistrano Volkswagen

San Juan Capistrano, CA

4.4
1,790 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen. If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer. Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32922 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,790 reviews

June 11, 2026

Once they had a loaner vehicle, it was great! Greg and chris are always helpful More

by TROYSCOTTSMITH
Recommend Dealer
Yes
Employees Worked With
Greg & Chris
June 08, 2026

The sales process was not stressful and Biddy clearly explained everything about the ID4. I will be buying Volkswagen from now on More

by STEVEN@STEVENREMUS.PRO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Stieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Buddy Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robustelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dooris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2026

They always make it easy to bring your car in. Everyone is so friendly and accommodating. They do a great job! More

by DUHNFAM
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Johnson
Jun 08, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

June 07, 2026

Amazing people and quality work always Service with a smile! Smileage guaranteed Thank you always More

by STUCKEY.BRO
Recommend Dealer
Yes
Employees Worked With
Greg Acker
Jun 08, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

June 06, 2026

We bright the car in for service. Great communication about status. Unfortunately, there was a bit of a backlog so it took longer than expected. We were advised along the way- Greg ke More

by ANNESSALAS
Recommend Dealer
Yes
Employees Worked With
Greg - he is great
Jun 08, 2026 -

Capistrano Volkswagen responded

Thank you for your feedback! We are glad to hear Greg kept you informed along the way and have ensured our management team is aware of the delay in servicing your vehicle. If you have anything further to add, please email us at customerservice@capovwmazda.com.

June 04, 2026

Professional, customer first, friendly, organized, clean, personal touch. Overall great customer service, I enjoy interacting with the team. More

by CORIE_GOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norm Faller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James, Cory
Jun 08, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

May 31, 2026

Car sat for two days, unable to conduct repair, service dept overbooked....Poor planning on CapoVW More

by lgnarat
Recommend Dealer
No
Jun 08, 2026 -

Capistrano Volkswagen responded

We apologize you had anything less than an excellent experience with our service department. We value your feedback and have looped in our management team to ensure your concerns are addressed. If you have anything further to add, please email us at customerservice@capovwmazda.com. Thank you, Capistrano Volkswagen

May 31, 2026

Very pleased with his family owned dealership everybody that I come in contact with starting with Steve in Sales and Services very professional knowledgeable and really cares about what they’re doing and e More

by JERRY DUNTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Haylings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norm Faller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

May 30, 2026

It was relaxed, easy to get help, and very informative. Both Buddy and Joey were very personable. Joey helped us with our paperwork and made it light and enjoyable. Buddy showed us the vehicles and took us More

by GIAMFUN
Recommend Dealer
Yes
Employees Worked With
Joey and Buddy
Jun 08, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

May 30, 2026

Took the car for a recall, technician showed what needs to be done, also, I was provided a loaner for the day while they worked on my car. Loved the loaner. It will be my next purchase when I'm ready to bu More

by Darfelix
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Johnson
Jun 08, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

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