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Capistrano Volkswagen
San Juan Capistrano, CA
1,773 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,773 reviews
May 25, 2026
Professional and accountable. Great overall experience Thank you Thank you Thank you Thank you Thank you Great overall experience Thank you Thank you Thank you Thank you Thank you More
by JIMLABBE
Verified Customer
May 24, 2026
Went in for an oil change/ washer fluid check. Was quoted an hour and half and ended up leaving my car for a day and a half. Called at the end of the day and Greg said he didn't even get anyone to Was quoted an hour and half and ended up leaving my car for a day and a half. Called at the end of the day and Greg said he didn't even get anyone to look at my car after I called him not him calling me to let me know the plan changed and my car needed to stay overnight. The next day I never got a call that my car was ready and I had to call again to check the status and they said yup it's ready. Never heard from Greg again. Also not my first time with the service department where they don't let me know my car is ready. Not great service More
by michellecadieux5
Employees Worked With
Greg
May 18, 2026
Our salesperson was Michael and he was terrific. I do not like buying cars and he made the whole process so easy. I really appreciate that he was not using any high pressure sales tactics. He was ch I do not like buying cars and he made the whole process so easy. I really appreciate that he was not using any high pressure sales tactics. He was chill and made us feel very comfortable. Everyone else was also very relaxed and non pressuring. And I really like that they certify all their used vehicles, at least for the ID.4 which is what we bought. Other dealerships had stock where most wasn't certified but then wouldn't give us a reason why. I would definitely recommend this dealership to anyone looking for their next VW. More
by LONDONBLISS19
May 18, 2026
Quick and easy. Supportive environment for me and my daughter. Should I need a car in the future I will definitely start with Capo VW if it fits my goals. Supportive environment for me and my daughter. Should I need a car in the future I will definitely start with Capo VW if it fits my goals. More
by TIMOTHY.HORNIG
May 15, 2026
No pressure, quick, efficient, informative and top tier service across the operation. Recommend your next car decision starts at Capo VW. service across the operation. Recommend your next car decision starts at Capo VW. More
by Hutch
May 13, 2026
I have found that Capistrano Volkswagen has always been focused on the customer and I've experienced that every time I've been in there focused on the customer and I've experienced that every time I've been in there More
by GTCAPO8009
May 13, 2026
These are my favourite dealer. Best thing about Buddy he is very professional but he has some personal touch like family so I trust him so much...They all r very nice and friendly Best thing about Buddy he is very professional but he has some personal touch like family so I trust him so much...They all r very nice and friendly very helping always. Now I have 5 years journey with them no complains...I will dafinateley recomend my family&friends too... More
by MKSIERA
May 11, 2026
Everything was pre-arranged so I was able to trade in my previous car and drive away in my new one in about 35 minutes. I coulda done that on a lunch break! previous car and drive away in my new one in about 35 minutes. I coulda done that on a lunch break! More
by LIFEFORM9
