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Capistrano Volkswagen
San Juan Capistrano, CA
1,807 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,807 reviews
Verified Customer
July 27, 2026
Knowledgeable employees that are super helpful and polite. Vehicle service is always quick and they will get you an Uber or Lyft wherever you need to go. polite. Vehicle service is always quick and they will get you an Uber or Lyft wherever you need to go. More
by cm
Employees Worked With
James
July 26, 2026
I had an outstanding experience working with Greg Acker as my car service advisor. From the moment I arrived, Greg was professional, friendly, and genuinely focused on providing excellent customer service. as my car service advisor. From the moment I arrived, Greg was professional, friendly, and genuinely focused on providing excellent customer service. He took the time to explain everything clearly, kept me informed throughout the service process, and made sure all of my questions were answered. More
by Haben
Employees Worked With
Greg Acker
July 25, 2026
Greg the service assistant, was professional, attentive, and pleasant. Service was completed on time and at the quoted price. Excellent experience. and pleasant. Service was completed on time and at the quoted price. Excellent experience. More
by Nadinedelameter
Employees Worked With
Greg
July 23, 2026
A fabulous experience all around I have been a Capo VW customer for almost 14 years and every team member I have collaborated with including JAMES who served and continues to serve as my surface advisor. customer for almost 14 years and every team member I have collaborated with including JAMES who served and continues to serve as my surface advisor. Did an excellent job. I trust this is enough. More
by mikepouraryan
Employees Worked With
James
July 11, 2026
The appointment for the service was supposed to be an hour. It took five hours and the issue still unresolved as the vehicle still shows the oil change wasn’t performed on the car. hour. It took five hours and the issue still unresolved as the vehicle still shows the oil change wasn’t performed on the car. More
by studentfortunea
July 11, 2026
They ran into a bit of a problem but they got it resolved. Such is the life of electric cars. resolved. Such is the life of electric cars. More
by Meriwedr
July 08, 2026
Great customer service and service advisors help and explain the work performed on the vehicle. explain the work performed on the vehicle. More
by pastorandres553
July 06, 2026
Excellent experience. Worked with Steve Smith and he knows his stuff. This is our 3rd vehicle from Capo VW. We keep coming back because of their amazing customer service. Worked with Steve Smith and he knows his stuff. This is our 3rd vehicle from Capo VW. We keep coming back because of their amazing customer service. More
by dpantoja73
