Capistrano Volkswagen

FIRST Buying Experience :-) This was both my wife and my first car buying experience!!! What I've heard can be a not so fun, stressful and often anxious process, was for us an ea This was both my wife and my first car buying experience!!! What I've heard can be a not so fun, stressful and often anxious process, was for us an easy-going, comfortable and professional experience at Capistrano Volkswagen. Moe Afzal was very friendly, patient and thorough with the questions we had for him, and the insight he offered. I would VERY HIGHLY RECOMMEND Capistrano VW to anyone that is looking to purchase :-) More

"4th Golf leased" I've been doing business with Capo VW for better than ten years now. I have now just leased my 4th Golf. In 4 words, "THEY ARE THE BEST' from Sales to I've been doing business with Capo VW for better than ten years now. I have now just leased my 4th Golf. In 4 words, "THEY ARE THE BEST' from Sales to Service, no body beats them, and I've been buying and or leasing cars for 57years!!! Steve Skinner was the 4th salesmen I've dealt with over the years and I found him to be a real Pro. He knows his product and had no problem answering in and all of my questions. He put together a wonderful deal for me and I only hope I can deal with him again 36 months from now when I lease my next Golf. More

Second Time The second time was just like my first lease three years ago....a great experience because you all care. And you make it happen as smoothly as you ca The second time was just like my first lease three years ago....a great experience because you all care. And you make it happen as smoothly as you can. This is definitely a customer oriented dealership. The best I have found so far and that's been a long time! The car drives very smoothly too. More

EASY!!!!! Best experience we have ever had buying a car! Friendly, knowledgeable! We were in and out in no time! Love our new Jetta!!! Would recommend this Best experience we have ever had buying a car! Friendly, knowledgeable! We were in and out in no time! Love our new Jetta!!! Would recommend this dealership in a heart beat!! More

Excellent customer service by Curtis Kelly Mr. Kelly was able to put me into the performance package GTI I wanted and made the deal transparent and hassle free. All communication was done in ad Mr. Kelly was able to put me into the performance package GTI I wanted and made the deal transparent and hassle free. All communication was done in advance, and he had all the paperwork ready when I arrived at the dealership. Even the final trip to finish with the finance person was pleasant, which hasn't been the case with other dealer experiences in my past. More

Wonderful Experience I had an excellent experience working with Steve at Capistrano Volkswagen! Prior to purchasing my new 2015 Beetle, Steve sent me a video showing me th I had an excellent experience working with Steve at Capistrano Volkswagen! Prior to purchasing my new 2015 Beetle, Steve sent me a video showing me the original Beetle I wanted. Upon my arrival he was courteous and knowledgable. I actually test drove 2 different Beetles and selected the second one. There was no pressure to purchase and the process of trading my Nissan was simple. It was definitely worth the drive from San Bernardino! More

great customer experience Moe:was friendly and helped us own our very first volkswagen if you are looking to buy your first Volkswagen i highly recommend Moe , go see him! Moe:was friendly and helped us own our very first volkswagen if you are looking to buy your first Volkswagen i highly recommend Moe , go see him! More

Best Car buying Experience!!! I been searching for a car, a car that I would love to drive and that kind of vehicle is Volkswagen. I found that specific car in a couple of VW deale I been searching for a car, a car that I would love to drive and that kind of vehicle is Volkswagen. I found that specific car in a couple of VW dealerships so I put my information for each dealership to contact me but thats not enough since I want to visit a dealership that doesnt give me a hard time, a run around or haggle the price. I went to each VW dealerships website in LA county and Orange county area. I read all the reviews and there was only one that caught my attention which was the VW San Juan Capistrano. All the reviews are positive when buying a new or used vehicles and also the service department seems to be fast and friendly to deal with. A lot of VW dealerships contacted me but there was that one sales associate that took time to sent me a video of the car that I was inquiring about and that was VWCapistrano. Steve Skinner sent me a video of the car and that was nice. After a few weeks I called the dealership and spoke to one of the sales associate named Buddy Holguin. I made an appointment to visit and see if all the reviews were true about this dealership. Then my experience begun when I walked in thru the parking lot were buddy greeted me. He walk me to the vehicle I was looking for, he was so informative, he showed and demonstrate all the feautures of the car, very knowledgeable, very friendly, easy to talk to, very nice and has a positive attitude. I can tell buddy loves his job. When I had a question about the numbers it was good timing, Paul Clark from finance department step in, to clarify and make me understand about it. My response after was a Big smile on my face. Also, when I was walking out to my new car Tom Deering from New car sales manager came out to ask me if everything was good and my respond was " It was great". Thank YOU VWCapo and all the employees that made it possible to have this Best experience. I conclude that all the positive comments they say about this dealership is true. Keep up the good job Buddy. You were awesome!!! More

Great Car Found! When the dealer didn't have on the lot the Tiguan I wanted, Moe worked hard to find it. Thanks Moe! When the dealer didn't have on the lot the Tiguan I wanted, Moe worked hard to find it. Thanks Moe! More

LOVE my 2015 Tiguan from Moe @ Capistrano VW!! I am so excited about about my new VW Tiguan I just got from Capistrano VW. I went in for my FREE Wednesday car wash....and drove out in my new 2015 I am so excited about about my new VW Tiguan I just got from Capistrano VW. I went in for my FREE Wednesday car wash....and drove out in my new 2015 Tiguan. This is my 3rd VW, my second Tiguan that I purchased from Moe at Capistrano VW...and I LOVE LOVE LOVE IT!! Moe Afzal continues to surprise and amaze me with the best and most amazing deals! I can ALWAYS count on Moe to take care of me - no games and no gimmicks. Thanks Moe!!!! He got me the payment I needed to be at AND...in the car I wanted to drive... A special thanks to Moe and Kevin (in Finance) for getting this incredible deal done for me. Feeling SO grateful and blessed :-) More