Capistrano Volkswagen

Ali Salesman Nice guy! Took the time to teach me how to drive a stick shift. Glad I got my 2016 Jetta in a manual transmission. And now I feel like I can drive any Nice guy! Took the time to teach me how to drive a stick shift. Glad I got my 2016 Jetta in a manual transmission. And now I feel like I can drive any car! More

Friendly, Thorough, Quick Came to Capo VW to check out a car I saw listed on their online used inventory. I had called prior to going in and Buddy pulled the cars I was interes Came to Capo VW to check out a car I saw listed on their online used inventory. I had called prior to going in and Buddy pulled the cars I was interested in up to the front so they would be ready when I got there. He was incredibly thorough, personable, and funny. The manager had come to check on me as well during the process and was also very friendly. The entire experience was very pleasant. Once all the paperwork was done and I was ready to go, Buddy hopped in the car with me and showed me everything I needed to know about the car, which was above and beyond what is expected. More

Great Salesman and Dealership i had an excellent sales experience at VW Capistrano. I was in the market for a new vehicle. One of the car's I was considering was a Golf R. Ari G i had an excellent sales experience at VW Capistrano. I was in the market for a new vehicle. One of the car's I was considering was a Golf R. Ari Golji was the sales person who helped me. It was the best car shopping experience I ever had. There was no pressure on his part to sell me. He showed me the car's advanced features and enjoyed watching the thrill I got from testing them. He allowed the car to speak for itself but was knowledge about every feature. I was assured he was available to answer any and all of my operating questions no matter how many times was necessary. As someone who is not comfortable absorbing new technology, that was friendly and reassuring. I highly recommend the Capistrano VW dealership in all aspects with a special shout out to Ari Golji for doing his job so well. More

Excellent customer service! Everyone I interacted with was incredibly friendly and helpful. Buddy spotted me right away and immediately helped me find the right car for me. The p Everyone I interacted with was incredibly friendly and helpful. Buddy spotted me right away and immediately helped me find the right car for me. The paperwork went very quickly and easily, and he passed us over to Joey to help with the financials. Again, very quick and easy process! Buddy was very attentive and answered any questions and went over all the features of my new Beetle. He introduced me to Nick, who was incredibly friendly as well. Could not have asked for a better experience with my first ever lease! More

Fantastic Experience Leasing VW Jetta I couldn't be happier with my experience at Capistrano Volkswagen and Steven Skinner. Steven was very friendly, helpful and straight to the point. S I couldn't be happier with my experience at Capistrano Volkswagen and Steven Skinner. Steven was very friendly, helpful and straight to the point. Steven quoted us a low and reasonable price right off the bat and we didn't have to waste hours haggling back and forth. Steven really listened to my needs and offered me a great deal that I walked away feeling good about. I definitely recommend Steven. More

Fantastic Golf R Purchase Experience at Capo VW Overall experience with this purchase was the best purchase process I've gone through with any of my cars. The Golf R is a tough car to come by, so I Overall experience with this purchase was the best purchase process I've gone through with any of my cars. The Golf R is a tough car to come by, so I put a deposit down and knew I had a wait in store. Steve Skinner and the team (Nick Colucci & Miles Brandon) updated me along the way with any info they had. As the arrival date got closer random delays (caused by issues out of Capo VW's control) kept popping up they were updating me daily with whatever info they came across. They were definitely looking out for me and were as excited for me to get my car as I think I was. Paul Clark in finance was great too as he was able to get me a very low rate on my purchase. Overall I can't recommend this team enough, and the icing on the cake was they were one of the few dealers in all of Southern California that weren't charging mark ups on this hard to get car. Thanks Guys! More

Quick and Easy I was able to complete my deal in about 2 hours to include the test drive, negotiation, financing and walking out the door without a hassle. Ali was g I was able to complete my deal in about 2 hours to include the test drive, negotiation, financing and walking out the door without a hassle. Ali was great and never hounded me while Nick got us a great deal and Joey made sure the car was covered. Thanks fellas. More

Outstanding experience We spent yesterday going to 4 different dealerships (VW, Honda, Camry and Nissan), our experience with Curtis Kelley at Capo VW was outstanding. He We spent yesterday going to 4 different dealerships (VW, Honda, Camry and Nissan), our experience with Curtis Kelley at Capo VW was outstanding. He was knowledgeable, asked the "right" questions and packaged an auto that not only meet our driving needs but our financial requirements all without the hassle of the deal. We will certainly recommend him to our friends and family. Peggy M. More