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Capistrano Volkswagen

San Juan Capistrano, CA

4.4
1,717 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen. If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer. Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32922 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,717 reviews

January 26, 2017

Highly Recommend Steve!!! I was looking for a very specific car and Steve Skinner worked with me to find it at the best price! After agreeing on the price I checked another dea More

by Carrie Steele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Skinner
January 19, 2017

Bennett & Chris were the best!! We had an amazing experience today at the dealership. Bennett and Chris were so helpful in getting me my new car after dealing with the TDI settlement More

by mburks1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Del Campo, Bennett Deming
January 07, 2017

Amazing... Each person we dealt with were so very helpful and efficient They made us feel like we were old friends We would definitely go back More

by Nanquinn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Willenborg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Davis
January 01, 2017

New Car, Great Service! I've always liked driving Volkswagens and Steve at Capo VW helped me get into the perfect car for me. I just moved back to Orange County after living More

by JohnnyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Skinner
December 28, 2016

True Customer Service! Rene's professionalism and care for his clients is truly unparalleled. There is no back and forth or gimmicks, he is real and honest and will work wit More

by Kkarampour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Alberti
December 02, 2016

Outstanding professional service Nick Colucci, Rene Alberti and Chris Del Campo serviced my needs from start to finish. The customer service was first class!!! Rene Alberti was very More

by golfman2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Del Campo, Rene Alberti
November 29, 2016

A Commitment that is Beyond Words!! The team at Capistrano VW understands what customer service is all about. I have had the pleasure to be a client of Capistrano for going on 6 years More

by mikepouraryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Skinner
November 28, 2016

Absolutely Amazing Service! Got into my dream car since I was 16 today thank you to Rene Alberti!! He did everything he could to make sure I walked out with the car I wanted. We More

by addisen_t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Del Campo, Rene Alberti
November 24, 2016

Fast and simple I just bought a Golf sport wagon SEL. Rene was very helpful and knowledgeable about the car and the different models. I had to work very early the nex More

by collin crosby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Alberti
November 09, 2016

Always had a good experience here I have had my 2012 Passat TDI serviced here for a couple of years and have always had a very positive experience. The service writers know the cars an More

by mikkelhansen
Recommend Dealer
Yes
Employees Worked With
Rene Alberti
Nov 10, 2016 -

Capistrano Volkswagen responded

So very glad to hear that you felt well taken care of by Rene and the rest of the staff. Rene is our newest, up-and-coming star and I believe many more customers will feel the same way about their experience going forward. The important thing is that you got exactly the car you wanted and a fair deal. Please tell your friends and family about us! We're the "Mom & Pop" store where you will always see familiar faces, and where people remember you, not the typical big corporate machine. I'm grateful for your business and hope to take care of you for years to come. Nick Colucci, General Sales Manager

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