Capistrano Volkswagen
San Juan Capistrano, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Highly Recommend Steve!!! I was looking for a very specific car and Steve Skinner worked with me to find it at the best price! After agreeing on the price I checked another dea I was looking for a very specific car and Steve Skinner worked with me to find it at the best price! After agreeing on the price I checked another dealer and was told Capo's low price could not be matched. Steve was honest, clear, not pushy, and the process was so much easier than I expected. He also spent a lot of time after I purchased the car going through all of its features and making sure I knew how to use them. I also worked with Paul Clark from finance and chatted a bit with Richard McAllister. Everyone was really friendly and nice. Not to mentioned I love the complimentary Starbucks coffee/tea/hot chocolate. I would highly recommend Capo VW! More
Bennett & Chris were the best!! We had an amazing experience today at the dealership. Bennett and Chris were so helpful in getting me my new car after dealing with the TDI settlement We had an amazing experience today at the dealership. Bennett and Chris were so helpful in getting me my new car after dealing with the TDI settlement. I cannot speak more highly of these two employees! So welcoming and making the process seamless. Thanks again guys! More
Amazing... Each person we dealt with were so very helpful and efficient They made us feel like we were old friends We would definitely go back Each person we dealt with were so very helpful and efficient They made us feel like we were old friends We would definitely go back More
New Car, Great Service! I've always liked driving Volkswagens and Steve at Capo VW helped me get into the perfect car for me. I just moved back to Orange County after living I've always liked driving Volkswagens and Steve at Capo VW helped me get into the perfect car for me. I just moved back to Orange County after living in San Francisco where I pretty much rode my bike everywhere and needed a car. I looked at the Golf first and then decided on the Tiguan. Steve was very patient and understanding when it came to giving me the time to make the decision on my own. When I was ready to go ahead with the purchase, Steve helped me streamline the process and explained all the features and benefits of leasing vs. owning a new car. Overall, super stoked! I would highly recommend seeing Steve for your new car. More
True Customer Service! Rene's professionalism and care for his clients is truly unparalleled. There is no back and forth or gimmicks, he is real and honest and will work wit Rene's professionalism and care for his clients is truly unparalleled. There is no back and forth or gimmicks, he is real and honest and will work with you to help you through the whole process and then some. He is a great asset to any dealership and I would go back to see him 100 times over! More
Outstanding professional service Nick Colucci, Rene Alberti and Chris Del Campo serviced my needs from start to finish. The customer service was first class!!! Rene Alberti was very Nick Colucci, Rene Alberti and Chris Del Campo serviced my needs from start to finish. The customer service was first class!!! Rene Alberti was very friendly and knowledgeable with the purchase of the automobile. More
A Commitment that is Beyond Words!! The team at Capistrano VW understands what customer service is all about. I have had the pleasure to be a client of Capistrano for going on 6 years The team at Capistrano VW understands what customer service is all about. I have had the pleasure to be a client of Capistrano for going on 6 years now--and last night yet again my expectations were exceeded ever more by my long-standing sales advisor, Steve Skinner who structured a fabulous deal and got things going!! Steve epitomizes the spirit of what service is all about. As I finished meetings last night, Paul from the finance team's upbeat attitude after a long day was every so refreshing as he finalized the deal--teamwork, a commitment to service at its' best living up to its' mission "Smileage Guaranteed" :) :) More
Absolutely Amazing Service! Got into my dream car since I was 16 today thank you to Rene Alberti!! He did everything he could to make sure I walked out with the car I wanted. We Got into my dream car since I was 16 today thank you to Rene Alberti!! He did everything he could to make sure I walked out with the car I wanted. We had such an amazing experience thank you to the guys here. Everyone we encountered was so friendly and very quick to help with any needs. Rene made the whole car process very easy and was able to come up with quick solutions. He went over every detail of the car, all the safety and fun tech things that come with the car. Rene made sure that I was comfortable with the car before leaving, and even called me later that evening to make sure he didnt forget anything and if I had any questions. I was SO happy with everything at Capo VW. The manager was very nice as well as Chris, our finance guy! Cant wait to come back to get my new car serviced! More
Fast and simple I just bought a Golf sport wagon SEL. Rene was very helpful and knowledgeable about the car and the different models. I had to work very early the nex I just bought a Golf sport wagon SEL. Rene was very helpful and knowledgeable about the car and the different models. I had to work very early the next day and Rene and Nick had me out of there in great time. I think that was the fastest turn around I've ever had. Rene even made time for me the next day to go over the features in the car. All and all a great buying experience. Thanks again More
Always had a good experience here I have had my 2012 Passat TDI serviced here for a couple of years and have always had a very positive experience. The service writers know the cars an I have had my 2012 Passat TDI serviced here for a couple of years and have always had a very positive experience. The service writers know the cars and do a good job at explaining things. I recently bought a 2017 Golf GTI from Capo VW and Renee in their sales department was super helpful and he knows the cars very very well. The buying experience was completely pressure-free and quick and smooth, despite them having to get my car from another dealer. I would definitely buy from Capo VW again. More



