Back

Capistrano Volkswagen

San Juan Capistrano, CA

4.4
1,717 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen. If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer. Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
Contact Dealership

32922 Valle Road

San Juan Capistrano, CA

92675

Directions

By Type

Showing 1,717 reviews

October 07, 2016

Amazing Customer Service I had the best experience with Mike Stieber at Capistrano Volkswagon while leasing a new car. He was extremely respectful of my time and did a lot of More

by arob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2016 -

Capistrano Volkswagen responded

Can't thank you enough for trusting us with your business, and also for taking the time to share your thoughts about the purchase experience. It's good to hear that Mike and the rest of the crew took care of you and that the whole process was painless. Guys like Mike actually care a lot, as we all do here at "The Biggest Little VW Dealer in Orange County." If you're not aware, our sales staff have been with us for an average of about 12 years! That's a lot of experience, and just what you'd expect from the small town VW store with the big heart! Please call or stop by if there's ever anything you need. Nick Colucci, General Sales Manager

September 27, 2016

Best Experience ever at a Dealership!!!!!! I have purchased and leased vehicles for the past 35 years. This was by far the easiest purchase/lease experience of my life. Just AWESOME!!!!!!!!!! More

by Shark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Skinner
Sep 27, 2016 -

Capistrano Volkswagen responded

We certainly appreciate the business! Great to hear that you enjoyed the experience. We're a privately owned dealership and we survive on our solid repeat and referral business, so please tell your friends about "The Biggest Little VW Dealership in Orange County!" Thanks! Nick Colucci General Sales Manager

September 20, 2016

Golllllllllllllllllllgi is the guy!!! Ali Golgi was excellent with me during my car search. He was able to help me find what I wanted and what I was looking for in a car. He helped the pro More

by Darfelix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Golji
September 03, 2016

Excellent service We had a great experience leasing our new vehicle. Mike was very professional and delivered a great deal as promised. At the end we drove home our new More

by Sarka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2016 -

Capistrano Volkswagen responded

Congratulations on your new car, and welcome to the Capo VW family! It's delightful to know that Mike and Paul were able to provide you with a smooth and pleasant experience. Thank you for your business and for your recommendations to friends and family. We look forward to seeing you again in the future! We wish you many miles and smiles in your new vehicle!

August 28, 2016

Excellent Experience at a car dealership........yep After driving all of the Japanese models in this class, and visiting their respective dealerships, we almost stopped our car search because of hidden More

by aggies714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Skinner
Sep 06, 2016 -

Capistrano Volkswagen responded

We would like to start off by saying congratulations on your new car and welcome to the Capo VW family! Thank you for the extensive overview of your experience. All of us value our customer input and enjoy hearing about their overall experience. It is gratifying to hear you enjoyed your experience. Please let us know if you need anything in the future. We are always here to help! We look forward to seeing you again. We wish you many miles and smiles in your new vehicle!

August 16, 2016

Capo VW makes it easy! After a handful of difficult and ugly experiences at a Ford dealership in Rancho Santa Margarita I was ready for the change. Capistrano VW made purcha More

by Caaaaaaaasey
Recommend Dealer
Yes
Employees Worked With
Buddy Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robustelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Evans
Aug 23, 2016 -

Capistrano Volkswagen responded

Thanks so much for the business! Buddy is a great guy and we're lucky to have him. Please tell all your friends about him and let me know if there's anything you need. Glad you had a good experience here. Regards! Nick Colucci, General Sales Manager, (949) 234-4238

August 08, 2016

Rene makes the VW shine All staff in dealership are excellent, professional and kind. Rene Alberti is the best of the best, though. In all dealerships that I have been so far More

by Brian S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Alberti
Sep 06, 2016 -

Capistrano Volkswagen responded

We would like to thank you so much for sharing your recent 5 star experience you had with Rene. It is such a pleasure to read your kind review. We would like to congratulate you on your new car! Welcome to the Capo VW family, and we sincerely look forward to seeing you in the future. We wish you many miles and smiles in your new vehicle!

August 03, 2016

He helped me to buy it quickly Ali is young guy, but already very good at his job. He was just i like seller to be. He wasnt rushing, pushing, telling untrue information, was fast r More

by Bicko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dooris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Golji
Sep 06, 2016 -

Capistrano Volkswagen responded

Congratulations on your new car and welcome to the Capo VW family! It was truly a pleasure to hear that you enjoyed your experience with us! Please let us know if you need anything in the future. We are always here to help! We wish you many miles and smiles in your new vehicle!

July 25, 2016

Love Capo VW We have purchased 4 cars from Capo VW. 3 of them from Ali. Ali is a no pressure salesman that works to find the best fit. Thanks Ali! More

by Johnny.G
Recommend Dealer
Yes
Employees Worked With
Ali Golji
Sep 06, 2016 -

Capistrano Volkswagen responded

Johnny, Congratulations on your new car and we are glad you are apart of the VW family! We are grateful for your kind review and really do appreciate your repeat business. Please don't hesitate to let us know if you ever need anything! We are always here for you! Thank you! We wish you many miles and smiles in your new vehicle!

July 24, 2016

Ali Golji!! We had a great experience due to the amazing help we received from Ali! A true gentleman. He helped us purchase two cars and lease one, and we couldn' More

by ellabakh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Golji
Sep 06, 2016 -

Capistrano Volkswagen responded

Thank you so much for sharing your recent 5 star experience you had with Ali. It is such a pleasure to read your kind review. We would like to congratulate you on your new car and welcome you to the Capo VW family! We sincerely look forward to seeing you in the future! We wish you many miles and smiles in your new vehicle!

...
115
...