Capistrano Volkswagen

Always had a good experience here I have had my 2012 Passat TDI serviced here for a couple of years and have always had a very positive experience. The service writers know the cars an I have had my 2012 Passat TDI serviced here for a couple of years and have always had a very positive experience. The service writers know the cars and do a good job at explaining things. I recently bought a 2017 Golf GTI from Capo VW and Renee in their sales department was super helpful and he knows the cars very very well. The buying experience was completely pressure-free and quick and smooth, despite them having to get my car from another dealer. I would definitely buy from Capo VW again. More

Amazing Customer Service I had the best experience with Mike Stieber at Capistrano Volkswagon while leasing a new car. He was extremely respectful of my time and did a lot of I had the best experience with Mike Stieber at Capistrano Volkswagon while leasing a new car. He was extremely respectful of my time and did a lot of the prep work over the phone, so when I arrived at the dealership, it was seamless. I would recommend Mike Stieber at Capistrano Volkswagon in a heartbeat. More

Best Experience ever at a Dealership!!!!!! I have purchased and leased vehicles for the past 35 years. This was by far the easiest purchase/lease experience of my life. Just AWESOME!!!!!!!!!! I have purchased and leased vehicles for the past 35 years. This was by far the easiest purchase/lease experience of my life. Just AWESOME!!!!!!!!!! More

Excellent service We had a great experience leasing our new vehicle. Mike was very professional and delivered a great deal as promised. At the end we drove home our new We had a great experience leasing our new vehicle. Mike was very professional and delivered a great deal as promised. At the end we drove home our new car very happy and very satisfied. We would recommend this dealership to all our friends and family. More

Excellent Experience at a car dealership........yep After driving all of the Japanese models in this class, and visiting their respective dealerships, we almost stopped our car search because of hidden After driving all of the Japanese models in this class, and visiting their respective dealerships, we almost stopped our car search because of hidden costs, horrible service, and quite frankly, much less appealing products, etc. Based on a recommendation, we visited Capo VW and left with a 2017 Tiguan. The price was lower than the CRV and Rav4 with similar equipment, but after driving the Tiguan, we quickly noticed that the quality of the build was far superior. The buying experience was easy, no pressure, tons of information provided about our purchase. The atmosphere at the dealership is relaxed and the sales people seemed relaxed as well, which was not experienced at any of the dealerships we visited earlier. We dealt with the General Sales Manager, Nick Colucci, and our sales person was Steven Skinner, both great guys. Easy to work with and again, no pressure. The dreaded meeting with Finance department turned out to be a very quick and painless experience - no pressure, relaxed atmosphere. No problem at all recommending this dealership. More

Capo VW makes it easy! After a handful of difficult and ugly experiences at a Ford dealership in Rancho Santa Margarita I was ready for the change. Capistrano VW made purcha After a handful of difficult and ugly experiences at a Ford dealership in Rancho Santa Margarita I was ready for the change. Capistrano VW made purchasing a new Tiguan about as easy as possible. Although they did not have the Tiguan on the lot I was looking for Buddy called 15+ dealerships to find the right car. I had a small issue with the center console a few days after picking up the Tiguan and Capo VW handled the situation in a timely and well communicated manner. Capistrano Volkswagen lives up to their "Smileage Guaranteed" promise. More

Rene makes the VW shine All staff in dealership are excellent, professional and kind. Rene Alberti is the best of the best, though. In all dealerships that I have been so far All staff in dealership are excellent, professional and kind. Rene Alberti is the best of the best, though. In all dealerships that I have been so far and leased or bought cars, from East coast to west and from Mercedes to VW, Rene is the MOST honest, professional, very considerate and amazingly hard worker for the client. He is a real jewel and valuable asset for VW and our society. More