Capistrano Volkswagen

When I went to Capistrano VW I was anticipating to test drive a Jetta but I ended up making the purchase that day. I was looking for cars for over 4 months and Capistrano VW was the most professional deale drive a Jetta but I ended up making the purchase that day. I was looking for cars for over 4 months and Capistrano VW was the most professional dealer I have been to. Jenni Perry was recently promoted to the sales department and she was great to work with. She was very professional and acted like she had been selling cars for years. It was a pleasure to work with April Dean as she was a sweet lady with years of professional experience. Overall, a great experience. More

I was recommended through a friend. This is the best Volkswagen Dealership by far. I tried to purchase a 2012 Golf R with 105 miles on it at Fladeboe and it was more than a brand new 2013 Golf R at Capi Volkswagen Dealership by far. I tried to purchase a 2012 Golf R with 105 miles on it at Fladeboe and it was more than a brand new 2013 Golf R at Capistrano. Fladeboe Volkswagen was not friendly at all. More

I purchased my VW TDI wagon two weeks ago this weekend and I couldn't be happier with it. It drives so well, really the car has exceeded my expectations. Jenny was my sales person and from the minute sh and I couldn't be happier with it. It drives so well, really the car has exceeded my expectations. Jenny was my sales person and from the minute she greeted us, we felt at ease. She knew her cars and she was very willing to help us through the process. I felt she was very informative, honest and helpful in helping us navigate the various models. The test drive went well and our cary buying experience overall was fast. She was very accessible after we left the dealership, not pushy yet eager to answer all of our questions. I highly recommend this dealership and Jenny in particular. More

This is the second car we have leased form Capo. There is a feeling of family and true care for the customer. no games. no waiting for hours. just honest business. we will be back! thanks, a feeling of family and true care for the customer. no games. no waiting for hours. just honest business. we will be back! thanks, More

from the moment I walked in April was very helpful. She showed us everything we needed to see and gave us great information about all the cars. She then proceeded to give us great pricing that got better a showed us everything we needed to see and gave us great information about all the cars. She then proceeded to give us great pricing that got better as the hours passed. She made us feel comfortable and no pressure. She also came in on her day off to help me. I would recommend capo specifically because of April. She is the main reason we bought from capo. Ki More

Capistrano VW is outstanding in every way. I test drove the 2013 CC at Capistrano with Steve Skinner, but was in the beginning stages of my due diligence. I made it clear from the beginning that when I cam the 2013 CC at Capistrano with Steve Skinner, but was in the beginning stages of my due diligence. I made it clear from the beginning that when I came into a dealership I was there to sign papers because the deal would be done via email. Responding to emails from 4 different dealerships I could tell which ones were not being honest (the one who had the lowest down payment and monthly payment didn't have the car I wanted on the lot and wanted me to come right down) crossed them off my list. Capistrano VW got the down and monthly payment right where I wanted it. There were never any games played and there was trust which is huge. Steve met me at the dealership early and had all my paper work ready, while they were detailing my car. The loan officer was informative and personable, gave me a free service contract, free... The manger Mr. Holbrook, introduced himself and was also friendly and personable. Steve went above and beyond by helping me get my Maxima to where I needed it be to sell it. Overall a great experience, I love my car and I am happy to service my car at this upscale facility. Kudos to the entire staff at Capistrano VW :) More

we were leasing the 2nd Jetta in a row for our Daughter and had again a very pleasent experience. Steve Skinner was very professional and friendly, he spend enough time to explain all the features to our D and had again a very pleasent experience. Steve Skinner was very professional and friendly, he spend enough time to explain all the features to our Daughter who will drive the Car. It was great that he focused on her!!! Brian Silvia was helping us out with the Leasing part and adviced us to include our Daughter into the Lease to build up her Credit. Even he had to do the whole paperwork twice. Thank all of you! Joerg Rockstroh More

Super laid back atmosphere, but professional. We were in and out in about two hours. Pleasure. Love my new car. We visited several other dealers. This one tops the list. and out in about two hours. Pleasure. Love my new car. We visited several other dealers. This one tops the list. More

Jenni was a great help! I met her at the mall and she thoroughly went over the mini van routan with me. She is very knowledgable, personable and enjoyed the experience ! We are planning on coming in to b thoroughly went over the mini van routan with me. She is very knowledgable, personable and enjoyed the experience ! We are planning on coming in to buy very soon and know who to see!!! More

I normally dread shopping for a new car. I was nicely surprised by the sales woman Jenni Perry. I was comparing the Jetta to my current car a Toyota Prius. She was able to answer all of my questions and surprised by the sales woman Jenni Perry. I was comparing the Jetta to my current car a Toyota Prius. She was able to answer all of my questions and some. I did not feel pressured to make any on the spot decisions as some of the other dealers I have walked into have. I was surprised to see the features that the Jetta had that were not available in my Prius. I may be moving to a colder climate and feel more comfortable with the performance of the Jetta in the snow. I highly reccomend Capistrano Volkswagen and the sales woman Jenni Perry if you need help selecting a new car. More