
Capistrano Volkswagen
San Juan Capistrano, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Capistrano VW is by far the best dealership I have ever worked with. No pressure, extremely friendly and worked with me to make a deal. Sales staff was courteous and helpful. Finance team made me feel co worked with. No pressure, extremely friendly and worked with me to make a deal. Sales staff was courteous and helpful. Finance team made me feel comfortable and at ease. The showroom was awesome. Loved the ammenities while we went through the paperwork process. 220" TV, refreshments, and popcorn helped make the time go by quickly. Very clean operation! More
Initially, I worked with Don for pricing on the internet. However, I met with Steve at the dealership. I researched thoroughly, requested quotes through competing dealers, negotiated pricing, and visited ot However, I met with Steve at the dealership. I researched thoroughly, requested quotes through competing dealers, negotiated pricing, and visited other locations. I immensely appreciated not feeling pressured. I feel this dealership takes into consideration what is best for the consumer. With that being said, I am smiling; just as their logo states. More
Andrea is the best! I was a first time car buyer and I was so glad to have Andrea helping me. She is so kind and helpful and it was nice to have someone who always responded to any questions or concerns was so glad to have Andrea helping me. She is so kind and helpful and it was nice to have someone who always responded to any questions or concerns I had. She worked with the used car manager to find the car I wanted... and all within 3 weeks! I could not be happier with my Tiguan and the experience I had while purchasing it. Thanks Andrea! More
These people moved mountains for me! I love my new Jetta, and would not only go back to this dealership for my next lease, but will also recommend them to family/friends. Thanks again April! and would not only go back to this dealership for my next lease, but will also recommend them to family/friends. Thanks again April! More
I was so impressed with this dealership from the minute I walked through the doors. The staff is unbelievably kind, very knowledgable and helpful. Don was wonderful and helped me to figure out financing, etc walked through the doors. The staff is unbelievably kind, very knowledgable and helpful. Don was wonderful and helped me to figure out financing, etc... I will absolutely recommend Capo VW and steer them directly to Don for a thoughtful and easy car buying experience. More
David was a low pressure sales consultant. I told him my needs and he couldn't help with what I wanted on our first encounter. He remembered what I said and three weeks later a car came in that fit everythi needs and he couldn't help with what I wanted on our first encounter. He remembered what I said and three weeks later a car came in that fit everything that I was looking for. I am glad he kept me in his mind and contacted me as soon when that car came along. The car was a rare find and I am glad it's mine now. I am very grateful that he continued to keep up with us until we were satisfied. More
After searching online for a couple of weeks we decided to purchase our 2012 VW Jetta Sportwagen TDI from Capistrano VW. They were one of the best in the price compared to other dealers on the same exact to purchase our 2012 VW Jetta Sportwagen TDI from Capistrano VW. They were one of the best in the price compared to other dealers on the same exact car w/ the same MSRP. Steve Skinner was our internet salesman and he did not mind matching & doing even better on the price until we agreed on the price on line. Such a pleasant experience doing business w/ him. Once we settled the price we did not even talk about $$s when we met face to face at the dealership. When I went there we met a few people, sign a few papers and we're done in 30 mins or so. Later on the same day I went to pick up the car w/ my 12-yr son and Steve was kind enough to pay out of his pocket for a VW toy for him. Like my son said "Dad, Steve is a nice guy, I like him!" More
This was one of the friendliest, stress-free car buying experiences I have ever had. Don was very professional, courteous and helpful. I would not hesitate to call Don again to purchase another vehicle sho experiences I have ever had. Don was very professional, courteous and helpful. I would not hesitate to call Don again to purchase another vehicle should the need arise. More
I leased 2 cars in a month from Don and he was professional and great with both of them. I have and would recommend Capistrano Volkswagon and when you go in ask for Don!! professional and great with both of them. I have and would recommend Capistrano Volkswagon and when you go in ask for Don!! More
The team at Capistrano VW provided an incredibly positive car buying experience. They were very patient and took the time to answer all of our questions and made us feel comfortable. We couldn't be happier car buying experience. They were very patient and took the time to answer all of our questions and made us feel comfortable. We couldn't be happier. More