Capistrano Volkswagen

The team at Capistrano VW provided an incredibly positive car buying experience. They were very patient and took the time to answer all of our questions and made us feel comfortable. We couldn't be happier car buying experience. They were very patient and took the time to answer all of our questions and made us feel comfortable. We couldn't be happier. More

Eric was very helpful even before I came to the dealership. He responded to emails and phone calls in a timely manner and gave me the answers I needed. He knew a lot about the product which was i dealership. He responded to emails and phone calls in a timely manner and gave me the answers I needed. He knew a lot about the product which was impressive compared to other manufacturers dealer reps. The used Tiguan I purchased was priced fairly and had a great warranty. Everyone I came into contact with at this dealership was friendly and professional More

This is the second Volkswagen we've bought from Capo and This is the second Volkswagen we've bought from Capo and their business model is the best I've ever dealt with. No pressure and friendly, helpful,and This is the second Volkswagen we've bought from Capo and their business model is the best I've ever dealt with. No pressure and friendly, helpful,and honest staff. All very professional, not your typical car dealership. I've dealt with other Orange County VW dealers and will always do business with the folks at Capo in the future. Eric Menzies in sales was great as well as Kevin Dorris in finance - all top notch. Thanks to all at Capo VW for a great buying experience, I'll be back. More

I visited Capistrano VW several times and dealt with David each time. I wasn't quite ready to purchase at my first 2 visits; David provided information and advice but absolutely no pressure to make a sa David each time. I wasn't quite ready to purchase at my first 2 visits; David provided information and advice but absolutely no pressure to make a sale. He was honest and straight forward. When I was ready to purchase a couple of weeks later, I gladly returned to Capistrano VW and David handled the transaction quickly and professionally. I never have spent less time at a dealership for a new car purchase. David was extremely helpful and knowledgeable, I will use him on future purchases and recommend him and Capistrano VW to anyone I speak with who is looking to buy VW. Thank you for a smooth transaction and pleasant experience! More

David and his associates were exceptionally helpful in finding the exact model that I was looking for and provided a very low-pressure car buying experience. Give David Hoke a call when you are looking fo finding the exact model that I was looking for and provided a very low-pressure car buying experience. Give David Hoke a call when you are looking for a VW! More

Capistrano VW does not feel like a car dealership at all - all the employees are friendly and patient, and they have no intention of pressuring you into buying immediately. Richard is a total car nerd, in t - all the employees are friendly and patient, and they have no intention of pressuring you into buying immediately. Richard is a total car nerd, in the best way - when he talks to you about the cars, you feel like you're getting a thoroughly informed account, not a salesman's shtick. More

I contacted the dealership about turning in my lease. David Hoke helped me. He was knowledgeable about my options, worked quickly and efficiently, and was very friendly and personable. Moe Afzal was also David Hoke helped me. He was knowledgeable about my options, worked quickly and efficiently, and was very friendly and personable. Moe Afzal was also very friendly as well as thorough and quick in completing the necessary paperwork. Thank you! More

It is a pleasure to deal with Capo VW. It really makes buying a new car something that I look faorward to. A far cry from my experience with some of the local competiton. buying a new car something that I look faorward to. A far cry from my experience with some of the local competiton. More

Great people to deal with ! I was unable to visit there store because I live 2 hours away and wanted more information on one of there used cars advertised. David gave honest and clear condition of the vehi store because I live 2 hours away and wanted more information on one of there used cars advertised. David gave honest and clear condition of the vehicle. When i did come to see the vehicle david was off but still took the time to have a associate to attend to me. Buddy was also excellent when i arrived at the dealership, vehicle was cleaned and pulled to the front with keys in hand awaiting my arrival for a test drive. Buddy was great giving me my own "space" to inspect the vehicle and answer any questions i have. He was also great in attending to my family as i was still inspecting the car. Overall great experience from the whole dealership being plesant and kind ! More

If you want a VW go meet with Steve Skinner. He is the best person I have ever dealt with in buying ANYTHING. This dealership is also TOP notch. In a "nutshell" - Go see Steve! best person I have ever dealt with in buying ANYTHING. This dealership is also TOP notch. In a "nutshell" - Go see Steve! More