Capistrano Volkswagen

This was our third car purchase from Steve at Capo VW. His friendly and personable attitude is the main reason we keep coming back. The selection, price and on going service are the other reasons we will His friendly and personable attitude is the main reason we keep coming back. The selection, price and on going service are the other reasons we will keep going back for more cars. More

I got a wonderful car at a great price and I cannot be happier. I had traded in my old car, and Mr. Kelley worked hard to get us the best deal possible. He (and everyone else at Capistrano VW) was so frie happier. I had traded in my old car, and Mr. Kelley worked hard to get us the best deal possible. He (and everyone else at Capistrano VW) was so friendly and helpful. Trust me, after going to several other dealerships when I was looking for the right car, that customer service really stood out and was a breath of fresh air. Well worth the drive from LA. More

David was very helpful in advising us on our new purchase/lease in a non invasive way. His background in financial advising allows him to guide you into a purchase that suits your current financial purchase/lease in a non invasive way. His background in financial advising allows him to guide you into a purchase that suits your current financial goals. My wife and I came in thinking we were going to be purchasing a used car and after looking out our financial goals for a car, we realized leasing made more sense and allows us to enjoy a new car! Capistrano VW was an excellent dealership and David Hoke was a great consultant. More

April was fantastic I would recommend her to any of my friends and family. She was knowledgeable, courteous, extremely professional. Also not pushy at all. We normally hate going to a dealership with a friends and family. She was knowledgeable, courteous, extremely professional. Also not pushy at all. We normally hate going to a dealership with all the phoniness and bantering back of forth with the games of talking to the manager and drawn out boring time spending there. She made the experience a delight. Answer out questions immediately and played no games with us. We were direct with her and she was immediately accomodating to us and that is we stayed and purchased our car there. Also the financing was the fastest and most efficient as well. That is another part we hate doing car purchasing and this experience was a pleasure with Kevin as well. This by far was the best auto purchasing experience we ever had. Candy Feliz and family More

Had such a great experience with the recent purchase, I decided to trade my Hyundai in for a Tiguan. Don and April were so nice to work with. My finance rate was HALF of what it was from Hyundai. This is t decided to trade my Hyundai in for a Tiguan. Don and April were so nice to work with. My finance rate was HALF of what it was from Hyundai. This is the 4th car we've gotten from Capo VW in 9 years. We will definitely be back. More

My daughter purchased a car from Peter 3 months ago, and my husband and I were so impressed by the customer service and how well they treated her, I went back to buy a new car from them! Quick, easy, friend my husband and I were so impressed by the customer service and how well they treated her, I went back to buy a new car from them! Quick, easy, friendly; the BEST car buying experience I have ever had. More

.....My visit to this Dealership and dealing with Salesman David Hoke was a very easy experience. Mr. Hoke took a lot of time with me with regard to pre-sale and after-sale delivery. Although the Salesman David Hoke was a very easy experience. Mr. Hoke took a lot of time with me with regard to pre-sale and after-sale delivery. Although the dealership was busy, Mr. Hoke took all the time necessary to make me feel comfortable while there, including a test-drive. .....The dealership was very clean, modern and all the employees I had contact with while waiting for various events to take place were professional and friendly. I can state there was no pressure for me to buy a new car that day. My wishes not to add anything extra to the car after purchased were graciously met by the Finance Manager - Kevin, I believe. I had to call the day after the sale with a question, and it was promptly answered by Capistrano VW staff with a return telephone call within hours. ......On the "Price" portion of your survey, I did exceed my own benchmark of how long I could finance a vehicle at a monthly payment that was comfortable to me. I had to add six months longer than I anticipated, but I am going to assume that this was the best deal that both of us could work out at the time to make the sale.... Thank You, Dave & Capistrano VW, I will be looking forward to having my new Beetle taken good of care of by your staff.... Frank Sano San Clemente, CA More

This week was a huge week for our family. Purchasing a new or used car can be exciting and exhausting at the same time. My twin daughters just graduated from high school and are getting ready to start co new or used car can be exciting and exhausting at the same time. My twin daughters just graduated from high school and are getting ready to start college. New friends, sports, different schedules for work and school means it's time to get them out of my XXL diesel pick up truck and into something that is safe, practical, economical, reliable and FUN! My wife and were working the OC car dealership circuit all week and were quite fatigued by the time we found ourselves driving down south on the 5 headed for Capo VW. We were just having no luck with our search for the perfect car that was a reasonable price and had good financing options. The care salesman that we encountered at other dealerships made us feel a bit nervous about the car buying process and we seriously considered pushing out our purchase date and rethinking the entire process. When we met Don Abadie at the front door of Capo VW we just smiled. I cant explain why we felt the way we did but we just new he was a good guy. He was like the Labrador retriever of car sales professionals (America's favorite dog). When you meet a lab they are happy to see you, they don't bite and they usually want nothing more than to please you. Like a Lab, Don worked tirelessly retrieving every flavor of every VW Make and model that was in our price range and took my daughters and wife on countless test drives. Good clean fun. At the end of the day he printed out the best they could do on the cars we were interested in and said "here you go, take the quote home, sleep on it and give me a call if it feels like the right move". We called him that night and told him we were a GO! Two 2012 Golfs that should keep my girls in good company as they work there way through the next decade. What a solid, positive experience. Great job Don and Capo VW you all exceeded expectations. Cheers! More

Came up from San Diego to buy a '12 Jetta GLI. Traded in my Audi A4. Capo gave a fair deal on the trade with no hassles or lengthy negotiating from the sales team. Great experience!! Dave Hoke was terrific. my Audi A4. Capo gave a fair deal on the trade with no hassles or lengthy negotiating from the sales team. Great experience!! Dave Hoke was terrific. Knowledgeable, easy going and took care of my wife and I. After purchase. Dave showed us all the functions of the car and even set up the bluetooth for our phones.. The entire staff was great. Will recommend and go back for the next vdub. More

Andrea is the best. We went in to purchase a car for our kids and she immediately got their input and feedback working alongside my wife and I to ensure that what we purchased met the needs of four indi our kids and she immediately got their input and feedback working alongside my wife and I to ensure that what we purchased met the needs of four individuals (2 teenagers and 2 adults). Let's be honest, that's not an easy task but Andrea made sure that everyone felt part of the buying process. We had narrowed it down to two cars and to make it easier, Andrea pulled the cars side-by-side so that we could assess the cars without having to walk up and down the line. Let me tell you in all the years I have bought cars, nobody ever did that before. It's a little thing but a sure sign of someone that knows how to make things easier. Additionally, Andrea made sure everybody understood the features of each car along with the related service options. Her knowledge of the cars was very impressive as there was not a question she couldn't answer. Her enthusiasm and spirit made this car buying experience a pleasure. We will be back. More