Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capistrano Volkswagen
San Juan Capistrano, CA
1,566 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,566 reviews
April 26, 2012
David was so great to work with, he walked me through the process and was very pleasant and patient. I would recommend him as a sales person to anyone who is interested in buying a VW. process and was very pleasant and patient. I would recommend him as a sales person to anyone who is interested in buying a VW. More
by lauracarr00
April 23, 2012
I was looking a particular car in certin color and was not able to locate for one in So Cal for several months to come Sherie fond one and had it delivered in a week.Worked out great for me got a fare p not able to locate for one in So Cal for several months to come Sherie fond one and had it delivered in a week.Worked out great for me got a fare pice for my trade in a good pice on the new passat tdi sel The car buying expeirance at capo VW was by far the best i have ever had By the way this my second VW Tdi The germans got a good thing going More
by oilcanstan
April 20, 2012
This Dealership is great, Very knowledgeable on from the outside of the car to where all the parts are from. I will be buying a another car from them in the future. outside of the car to where all the parts are from. I will be buying a another car from them in the future. More
by Socalsccr
April 15, 2012
This dealership is very friendly and makes you feel welcome and glad you stopped in. We now have a Volkswagen Passat and are very pleased with it. Peter and team, April got us up and running with Blue welcome and glad you stopped in. We now have a Volkswagen Passat and are very pleased with it. Peter and team, April got us up and running with Bluetooth. All were very helpful. More
by Anita Baker
Employees Worked With
Peter Heisser
April 13, 2012
Steve did a superb job! He helped me make a difficult decision to step up to a better equipped model. I love my new car, and thank him for helping me make the right decision. Everybody at this dealersh decision to step up to a better equipped model. I love my new car, and thank him for helping me make the right decision. Everybody at this dealership is excellent. I have purchased many cars from this dealership and have always gotten excellent personal service, follow through, and prices. You can shop here with confidence and know that you will be taken care of and not be taken advantage of. More
by VWPilot
Employees Worked With
Steve Skinner
April 13, 2012
Great experience buying a pre-owned Golf. No hassles, no pressure. Very friendly and informative. Walked in at 10 am, drove away in my Golf at 1:30 pm. Ryan Tremblatt was extremely helpful. I'm still pi pressure. Very friendly and informative. Walked in at 10 am, drove away in my Golf at 1:30 pm. Ryan Tremblatt was extremely helpful. I'm still pinching myself. If you want a Volkswagen, you should check these guys out first More
by berosus
April 12, 2012
Capo VW is the only place I go to for service. They are always truthful about what my car does or does not need done. They never try to upsell me on a service that I do not need, and they are never trying always truthful about what my car does or does not need done. They never try to upsell me on a service that I do not need, and they are never trying to convince me to trade in my car for a newer model when I am waiting for the work to be done. I have had nothing but good feelings when I walk into the service department. The men are easy to talk to and break things down into simpler terms for me, I adore these servicemen, thank you Capo VW!! More
by StephanieCockrill
Employees Worked With
Arwen
April 12, 2012
Eric went above and beyond to ensure that I had an incredible overal experience; which meant a lot, in that, I was a first time buyer! I will pass on his card and speak highly of the dealership to any incredible overal experience; which meant a lot, in that, I was a first time buyer! I will pass on his card and speak highly of the dealership to anyone i know in the market for a new or used car! More
by Kayse21
April 09, 2012
Probably the best car buying experience we've ever had. Straight forward, honest, very personalized service. We visited 5 different dealerships and this was by far the best of the lot. Straight forward, honest, very personalized service. We visited 5 different dealerships and this was by far the best of the lot. More
by vwlove
Employees Worked With
Steve Skinner, Steve Skinner
April 04, 2012
I want to say thank you to volkswagen dealership in san jan capistrano to help us to get the car we were looking and special thank to dear sherie who is very kind and beautiful and lovely . jan capistrano to help us to get the car we were looking and special thank to dear sherie who is very kind and beautiful and lovely . More
by alfa1370
