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Capistrano Volkswagen
San Juan Capistrano, CA
1,565 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,565 reviews
January 16, 2012
Eric was honest and straight forward in his dealings with us. We have purchased cars before and this was a very good experience and we will recommend Eric in the future. us. We have purchased cars before and this was a very good experience and we will recommend Eric in the future. More
by WadeRupe
Employees Worked With
Eric Menzies
January 15, 2012
The fun in car buying is reborn with Capistrano VW. No more feeling like you are just another number on the wall for monthly quotas. April was very friendly and ensured all of our needs were met and on t more feeling like you are just another number on the wall for monthly quotas. April was very friendly and ensured all of our needs were met and on time. -Charles & Taylor More
by cc_strong
Employees Worked With
April Dean
January 15, 2012
I usually don't write reviews but James was great. Well spoken, knowledgeable, helpful. He made buying out new pre-owned certified passat wagon an enjoyable experience. spoken, knowledgeable, helpful. He made buying out new pre-owned certified passat wagon an enjoyable experience. More
by jamoeder77
Employees Worked With
James Hedland
January 14, 2012
SUPER HELPFUL AND FRIENDLY EMPLOYEES!!! They were very honest and open with us and got us in and out in a mater of an hour! Such a great experience! Thank you so much Eric and Don! I love my new 2009 Jett honest and open with us and got us in and out in a mater of an hour! Such a great experience! Thank you so much Eric and Don! I love my new 2009 Jetta!! =) More
by toriselk
Employees Worked With
Eric Menzies
January 13, 2012
I visited Capo VW looking to buy a used car, but once I spoke with Peter Heisser I left there with my first new car. The experience was great and I am very happy with my car. Peter and all the staff there spoke with Peter Heisser I left there with my first new car. The experience was great and I am very happy with my car. Peter and all the staff there know exactly what they do and they do a superior job at it. No hassle, excellent price and to the point. My experience at Capo VW was so outstanding that I recommended my family and friends. One of my friends already went and purchased a car from Peter. My friend agrees with me about the customer service experience. I will continue to recommend Capo VW and Peter and will of course return in the future. More
by arevalo731
Employees Worked With
Peter Heisser
January 12, 2012
The dealership was great, fast, friend and no hassle. The salesmen did a great job on representing VW's. All the staff greeted me with a hello and a smile. I will buy my next car from this dealership. salesmen did a great job on representing VW's. All the staff greeted me with a hello and a smile. I will buy my next car from this dealership. More
by Boyz
Employees Worked With
McCurtis Kelley, Curtis Kelley
January 10, 2012
The team at Capistrano was helpful, patient and very professional. Richard, our main contact, was very informed and was able to answer all questions. This was our first time purchasing a VW product and professional. Richard, our main contact, was very informed and was able to answer all questions. This was our first time purchasing a VW product and I was very impressed. They make the process easy and were most efficient. We were at the dealer many times before purchasing this car and Richard was always patient, kind and informative. I highly recommend Capistrano! More
by wetrainyou
Employees Worked With
Richard, Richard McAllister
January 08, 2012
After doing a lot of research on purchasing a VW I settled on VW Cap and was so satisfied! James was extraordinarily helpful and friendly. I have had my car now for about a month and wouldn't change t settled on VW Cap and was so satisfied! James was extraordinarily helpful and friendly. I have had my car now for about a month and wouldn't change the experience for the world. I will absolutely recommend James and the SJC VW to my friends and acquaintances. More
by Coco knows
Employees Worked With
James Hedland
January 07, 2012
I highly recommend Cutis McKelley - friendly and professional consultant. Price was the best on the market and high quality service. Thanks a lot! I am happy! professional consultant. Price was the best on the market and high quality service. Thanks a lot! I am happy! More
by MikeIrvine
Employees Worked With
Cutis McKelley, Curtis Kelley
