
Capistrano Volkswagen
San Juan Capistrano, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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After doing a lot of research on purchasing a VW I settled on VW Cap and was so satisfied! James was extraordinarily helpful and friendly. I have had my car now for about a month and wouldn't change t settled on VW Cap and was so satisfied! James was extraordinarily helpful and friendly. I have had my car now for about a month and wouldn't change the experience for the world. I will absolutely recommend James and the SJC VW to my friends and acquaintances. More
I highly recommend Cutis McKelley - friendly and professional consultant. Price was the best on the market and high quality service. Thanks a lot! I am happy! professional consultant. Price was the best on the market and high quality service. Thanks a lot! I am happy! More
I had been looking everywhere for a platinum gray VW Jetta SE with convenience and sunroof with no luck finding one. When my boyfriend called Capo VW 2 months into my search he talked to James who told Jetta SE with convenience and sunroof with no luck finding one. When my boyfriend called Capo VW 2 months into my search he talked to James who told him that they had one. I couldn't believe it. We went down there later that day to look at it. James met us at the entrance to the dealership. He informed us that the car was in the back because it had just gotten off the truck. He showed us into his office, offered us water, and made us feel right at home while he went to pull the car up. When I saw it I knew I had to have it. He helped us through the longer than expected process, bringing us coffee and hot chocolate for my son. When the car was finally mine he showed me all the basics and let me know that if I needed anything he was only a phone call away. He really made me and my family feel like part of the Volkswagon family. More
I purchased a 2012 Touareg TDI Lux back in December. Everyone at the dealership was very courteous, friendly, and helpful, from our salesman (Pete Heisser) to the finance guy to the sales manager. Even Everyone at the dealership was very courteous, friendly, and helpful, from our salesman (Pete Heisser) to the finance guy to the sales manager. Even the cashier at the parts counter was extremely nice and helpful. I would definitely recommend buying a car from this dealer. Pete Heisser was also a great salesman. He did everything he could to guarantee that my experience was great and to make sure I got a good deal on the car. He is full of energy and makes the car buying experience a lot of fun! There was no pressure or stress or games. The whole car buying process took less than two hours. It was great. Even after the sale, Pete has helped to answer all of my questions about the Touareg and is still making sure that I am happy with the car. Definitely look him up when you go to Capo VW. The selection at Capo VW is also amazing. They are always well stocked. If they don't have the car you want, they will find it and get it because they are so well connected. I would definitely buy my next car from them. More
April Dean was fabulous in getting me the right car for my family, and at the right price. She worked hard and was very personable. All of the people I came into contact with at the dealership were frien my family, and at the right price. She worked hard and was very personable. All of the people I came into contact with at the dealership were friendly and helpful. I will definitely return there for my next car, too! More
This dealership is not recommended if you have one or two collections on your credit.We walk in one night and no approach us and i had to asked the guy behind the desk that is pretending that he is doing som collections on your credit.We walk in one night and no approach us and i had to asked the guy behind the desk that is pretending that he is doing something. Finally talk to salesperson Steve and he run the credit. When he got back he put me down because i have a few collections and told me that I would never get to finance a car ever. I went to Toyota the next night and they gave me a tier 2 credit with A.P.R of 4%. More
James was extremely helpful this past week in helping my family find a car that met our needs. He didn't just try to "sell" us, but really took his time helping us make an informed decision that best fit ou family find a car that met our needs. He didn't just try to "sell" us, but really took his time helping us make an informed decision that best fit our situation. At work the next day I recommended him to several customers and co-workers I was so pleased with his service and the car we got. I hope he is still there when it's time for another car. :) More
Customer Service is expected and James delivered big time in fact the whole crew at Capistrano volkswagen were way above average. Thank you for all your help perfect sale. in fact the whole crew at Capistrano volkswagen were way above average. Thank you for all your help perfect sale. More