Capistrano Volkswagen

Came up from San Diego to buy a '12 Jetta GLI. Traded in my Audi A4. Capo gave a fair deal on the trade with no hassles or lengthy negotiating from the sales team. Great experience!! Dave Hoke was terrific. my Audi A4. Capo gave a fair deal on the trade with no hassles or lengthy negotiating from the sales team. Great experience!! Dave Hoke was terrific. Knowledgeable, easy going and took care of my wife and I. After purchase. Dave showed us all the functions of the car and even set up the bluetooth for our phones.. The entire staff was great. Will recommend and go back for the next vdub. More

Andrea is the best. We went in to purchase a car for our kids and she immediately got their input and feedback working alongside my wife and I to ensure that what we purchased met the needs of four indi our kids and she immediately got their input and feedback working alongside my wife and I to ensure that what we purchased met the needs of four individuals (2 teenagers and 2 adults). Let's be honest, that's not an easy task but Andrea made sure that everyone felt part of the buying process. We had narrowed it down to two cars and to make it easier, Andrea pulled the cars side-by-side so that we could assess the cars without having to walk up and down the line. Let me tell you in all the years I have bought cars, nobody ever did that before. It's a little thing but a sure sign of someone that knows how to make things easier. Additionally, Andrea made sure everybody understood the features of each car along with the related service options. Her knowledge of the cars was very impressive as there was not a question she couldn't answer. Her enthusiasm and spirit made this car buying experience a pleasure. We will be back. More

My family just came to CA 10days ago,this is the first time for us to visit USA. Obviously we need more help to get car deal done. I appreciate Don's prefessional attitude and nice heart. He tried his be time for us to visit USA. Obviously we need more help to get car deal done. I appreciate Don's prefessional attitude and nice heart. He tried his best to help us,for instance,he picked us up twice because we have no car available;he helped us to talk with insurance companies and got good deal.Other dealer could gave the same price,but Don made the things more values than good price.It is really good experience to work with Don.If you like VW,I recommend Don to help you,he will not let you down. By the way,I strongly recommend my car :2012 Tiguan SEL w/Premuium Nav.,it's awesome! More

My experience at Capo VW was a positive one. Buying a car can be un-nerving. The environment there was very friendly. I visited the dealership three times before making my purchase, and with each visit I enc can be un-nerving. The environment there was very friendly. I visited the dealership three times before making my purchase, and with each visit I encountered employees who were helpful, pleasant, and interested in helping to service my needs. Our salesman, David Hoke, was particularly helpful. I appreciated how he followed up on our first meeting, as I continued to contemplate what might be the best purchase for my family. We kept in communication for nearly a month prior to the final sale. I also appreciated the post-sale phone call he made. We bought a certified preowned car and it seems like it will be suitable for my family needs. My only recommendation for improved service at this dealership would be that all preowned certified vehicles come equipped with a spare key and an owners manual. I was not made aware that many of today's vehicles need to have specially made keys in order for them to work in the ignition. I'll now need to spend time (and a fair amount of money) to have these items. I'll buy my next car from David Hoke as well. More

Normally I dread looking for a new car but my experience with Don Abadie at Capistrano changed my attitude. Don was friendly, informative and patient throughout the process. We were undecided between two with Don Abadie at Capistrano changed my attitude. Don was friendly, informative and patient throughout the process. We were undecided between two good car choices or whether to lease or buy. He was happy to indulge our need for multiple test drives as well as explore alternate financing options. Don’s unbiased recommendations and experience made us feel like he had our best interests at heart -which helped us make the right decision. It is obvious that the fine staff at Capistrano VW is more interested in developing return customers than making a quick buck. More

David went well above the standard sales associate to the point where when my car came in (sent in from another dealership) it had a scratch on one of the rims, and David would not let me have it until it wa point where when my car came in (sent in from another dealership) it had a scratch on one of the rims, and David would not let me have it until it was in perfect condition. He then delivered the car to me, which he did not have to do. He will periodically call me to check in, something he also doesn't have to do. All in all, I walked in expecting the typical dealership mumbo jumbo and came out with an awesome car with a great price. Thanks David. More

April helped me understand the car very well, and she made sure I was extremely comfortable before I drove off the lot. I was familiar with the car before I even drove it. made sure I was extremely comfortable before I drove off the lot. I was familiar with the car before I even drove it. More

Everyone was extremely friendly and helpful. I felt like I was getting the best deal possible. the car , service, and the friendliness of the staff was exceptional. I was getting the best deal possible. the car , service, and the friendliness of the staff was exceptional. More

I would say April Dean is one of the best sales and leasing consultant i've ever worked with very helpful and a person to to trust, u can feel how friendly she is, and how careful about her customers s leasing consultant i've ever worked with very helpful and a person to to trust, u can feel how friendly she is, and how careful about her customers she is, and evrybody there is nice. More

I compared many dealers before buying from Don. My decision was based on Don's straight up approach to my requests with no gamesmanship. I was given a very good price for my new GTI coupled with a str decision was based on Don's straight up approach to my requests with no gamesmanship. I was given a very good price for my new GTI coupled with a strong product knowledge; all which served to make my time spent in completing my transaction a quick and easy one. Thanks Don! More