Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capistrano Volkswagen
San Juan Capistrano, CA
1,601 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,601 reviews
January 23, 2012
Sherie was great to work with! I had limited time to purchase a new car, and she worked with me to get what I wanted. She even drove back from a holiday on her day off to help me make the purchase! She purchase a new car, and she worked with me to get what I wanted. She even drove back from a holiday on her day off to help me make the purchase! She was very considerate of my time and all my questions (I had a LOT of questions!). Thanks Sherie, I would definitely reccomend you and Capistrano VW! More
by liferev
Employees Worked With
Sherie Simmons
January 23, 2012
Don Abadie was awesome! I came in to get a new car and he was extremely helpful, friendly and accommodating. He went far above and beyond what I expect from a car dealer. I will definitely come back to he was extremely helpful, friendly and accommodating. He went far above and beyond what I expect from a car dealer. I will definitely come back to him in the future! More
by jenberg949
Employees Worked With
Don Abadie
January 23, 2012
Just got our third Jetta from this dealership, second from Buddy. This dealer is the easiest ever for no hassle, low pressure, pleasurable experience. They work hard to make it easy for anyone to buy a from Buddy. This dealer is the easiest ever for no hassle, low pressure, pleasurable experience. They work hard to make it easy for anyone to buy a automobile. More
by BobjAllen
Employees Worked With
Buddy Holugin
January 21, 2012
David Hoke gave us a great experience at Capistrano Volkswagen. We told him what we were looking for, he knew which car on the lot fit our needs, he held it for us and took us for a great test drive. H Volkswagen. We told him what we were looking for, he knew which car on the lot fit our needs, he held it for us and took us for a great test drive. He was friendly and pleasant, very low-pressure. He worked to keep our price low, even though our credit wasn't perfect, and every part of the process was smooth and easy. We've got our new Jetta now, and we love it. Best car-buying experience ever. More
by llawrence
Employees Worked With
David Hoke
January 21, 2012
This was one of the best car purchase experiences, I have ever had. Curtis was very friendly and knowledgeable. Every one at the dealership was extremely helpful. I would recommend CAPO VW to anyone looki ever had. Curtis was very friendly and knowledgeable. Every one at the dealership was extremely helpful. I would recommend CAPO VW to anyone looking to purchase a new or used car. More
by Carsonp
Employees Worked With
Curtis Kelley, Curtis Kelley
January 17, 2012
What a great experience we had dealing with Sherie. After we test drove the 2012 Passatt and loved it, Sherie then went to work answering all our questions and working out the best deal possible on a lease p we test drove the 2012 Passatt and loved it, Sherie then went to work answering all our questions and working out the best deal possible on a lease program she had suggested. After Sherri achieved our financial goals we sat back in the showroom, watched football, ate popcorn and drove home with a new car. Doesn’t get much better. Thanks Sherie!!!! More
by Kathy Katz
Employees Worked With
Sherie Simmons
January 16, 2012
Eric was honest and straight forward in his dealings with us. We have purchased cars before and this was a very good experience and we will recommend Eric in the future. us. We have purchased cars before and this was a very good experience and we will recommend Eric in the future. More
by WadeRupe
Employees Worked With
Eric Menzies
January 15, 2012
I usually don't write reviews but James was great. Well spoken, knowledgeable, helpful. He made buying out new pre-owned certified passat wagon an enjoyable experience. spoken, knowledgeable, helpful. He made buying out new pre-owned certified passat wagon an enjoyable experience. More
by jamoeder77
Employees Worked With
James Hedland
January 15, 2012
The fun in car buying is reborn with Capistrano VW. No more feeling like you are just another number on the wall for monthly quotas. April was very friendly and ensured all of our needs were met and on t more feeling like you are just another number on the wall for monthly quotas. April was very friendly and ensured all of our needs were met and on time. -Charles & Taylor More
by cc_strong
Employees Worked With
April Dean
January 14, 2012
SUPER HELPFUL AND FRIENDLY EMPLOYEES!!! They were very honest and open with us and got us in and out in a mater of an hour! Such a great experience! Thank you so much Eric and Don! I love my new 2009 Jett honest and open with us and got us in and out in a mater of an hour! Such a great experience! Thank you so much Eric and Don! I love my new 2009 Jetta!! =) More
by toriselk
Employees Worked With
Eric Menzies
