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Capistrano Volkswagen
San Juan Capistrano, CA
1,566 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,566 reviews
December 26, 2011
The price was excellent, the sales staff was extremely friendly and helpful, and have been nothing but a pleasure to deal with. I travelled from Thousand Oaks and I would recommend anyone to make the driv friendly and helpful, and have been nothing but a pleasure to deal with. I travelled from Thousand Oaks and I would recommend anyone to make the drive down because it's worth the trip for the service you receive as well as a price you can't get anywhere else. I had been browsing cars for a few years and Capistrano always had the lowest pricest I could find. I look forward to doing business with them again in the future! They exceeded my expectations in every way! More
by cjcamarillo
Employees Worked With
Curtis, Curtis Kelley
December 24, 2011
The entire experience was hassle-free and pleasant. David went out of his way to get a car from another dealership so that I would be 100% satisfied. He has great follow-through too. Go to him, you won't be went out of his way to get a car from another dealership so that I would be 100% satisfied. He has great follow-through too. Go to him, you won't be dissapointed. More
by heather1205
Employees Worked With
David Hoke
December 24, 2011
The car buying experience at Capistrano embraces the best of an otherwise daunting experience: 1. They are friendly. 2. The deal is easy to understand. 3. The deal is great at the onset. 4. What of an otherwise daunting experience: 1. They are friendly. 2. The deal is easy to understand. 3. The deal is great at the onset. 4. What should be an amusing experience is so. Fun. 5. The service department is friendly and efficient. 6. The sales team is knowledgeable, engaging and helpful. More
by blburr
Employees Worked With
Steve Skinner, Steve Skinner
December 23, 2011
I don't often write reviews unless the experience was very bad or very good, this one falls in the very good category. The whole experience was great from start to finish. I would go back there in a seco very bad or very good, this one falls in the very good category. The whole experience was great from start to finish. I would go back there in a second without hesitation and have already recommended Capistrano Volkswagen to my neighbor. Thanks to Don Abadie for the professionalism. A+ rating from me. More
by 1jdalton
Employees Worked With
Don Abadie
December 21, 2011
Wonderful experience. This was my first time purchasing a car from a dealership and I was quite nous that it would be awkward and that the sales people would be too pushy. Instead they were really friendly a car from a dealership and I was quite nous that it would be awkward and that the sales people would be too pushy. Instead they were really friendly and made me laugh a lot. They were very patient with my questions and helped walk me through everything I needed. More
by Sstachowsky
Employees Worked With
Peter
December 20, 2011
Eric really went above and beyond to help my husabnd and I get our daughter the car of her dreams - Black on Black SE Jetta. We took a few months to complete the actual process and he was very helpful the e I get our daughter the car of her dreams - Black on Black SE Jetta. We took a few months to complete the actual process and he was very helpful the entire time. It was a pleasure to deal with Eric. Thank you so much! More
by triciacondon
Employees Worked With
Eric Menzies
December 20, 2011
Pleasant buying experience. Delivered what was promised. Owner loves purple and this is my favorite color. Tom and Nick were very professional and informative. Treated me like an intelligent buyer. Thank yo Owner loves purple and this is my favorite color. Tom and Nick were very professional and informative. Treated me like an intelligent buyer. Thank you. More
by dpowers1
Employees Worked With
Don Abadie
December 20, 2011
Don was a pleasure to work with - kind, helpful, informative and professional. He didn't pressure me, answered all of my questions and went out of his way to make sure that we were satisfied with t informative and professional. He didn't pressure me, answered all of my questions and went out of his way to make sure that we were satisfied with the car. I'd definitely recommend him to my family and friends. In fact, my mom wants to purchase a CC within the next year and said that she can't wait to go back and work with Don and his VW team! More
by lo.olson
Employees Worked With
Don Abadie
December 19, 2011
David new what I wanted and delivered. I wanted a pre-owned safe vehicle for my daughter and he went out of his way to demonstrate his vast knowledge of VW safety which directly influenced my final d pre-owned safe vehicle for my daughter and he went out of his way to demonstrate his vast knowledge of VW safety which directly influenced my final decision to buy the Jetta. Thank you David. More
by EGGG07
Employees Worked With
David Hoke
