Capistrano Volkswagen

Andrea was my mom's salesperson. She was very helpful and kind. We were looking for a TDI and when one came in she phoned us immediately. and kind. We were looking for a TDI and when one came in she phoned us immediately. More

Customer Service is expected and James delivered big time in fact the whole crew at Capistrano volkswagen were way above average. Thank you for all your help perfect sale. in fact the whole crew at Capistrano volkswagen were way above average. Thank you for all your help perfect sale. More

This was the second car we purchased from this dealership. They worked hard to earn our business. We will try them again in a few years. dealership. They worked hard to earn our business. We will try them again in a few years. More

Our story is a little different. We didn't buy a car from Capistrano VW. But not because we didn't want to. The color combination that we wanted wasn't available there. Our experience there was outstandi Capistrano VW. But not because we didn't want to. The color combination that we wanted wasn't available there. Our experience there was outstanding. David Hoke, our salesperson, was great, during our decision process. He was very knowledgeable about his products. He tactfully guided us to options that were more needed. He almost always picked up the phone whenever we had a question. Many sales people are friendly, when there is a chance to make a sale, but David remained very nice and helpful even after we notified him of our decision to buy elsewhere. We look forward to getting our service at Capistrano VW ... and buying a future car there. More

My wife and I had a wonderful experience buying a pre owned vehicle at CapoVW. James our sales consultant was knowledgeable and very helpful during the entire process. Prior to the test drive he took the owned vehicle at CapoVW. James our sales consultant was knowledgeable and very helpful during the entire process. Prior to the test drive he took the time to go over all of the unique features of the Tiguan we were interested in. As we were going over all the paperwork he was very detailed and explained everything we needed to know to make a well informed decision. This is the 2nd car I have purchased from CapoVW, and each time I have been impressed with the level of customer service that we received during our visit, by all members of the team. More

After car hunting for several weeks and having to deal with several pushy salesman my wife and I were beginning to get frustrated with the whole process. [Enter Don] Once we came to VW Capistrano and met with several pushy salesman my wife and I were beginning to get frustrated with the whole process. [Enter Don] Once we came to VW Capistrano and met Don, we instantly felt comfortable. His professional approach, friendly manner and unbelievable service won our trust straight away. We can honestly say that dealing with Don was by far an absolute pleasure and would not hesitate to recommend him to our friends and family. Thank you for making our experience so wonderful. Best Regards, Byron & Candice Silver More

James worked with us to get a new van and we appreciate all he did. I would recommend anyone looking for a VW to work with James. all he did. I would recommend anyone looking for a VW to work with James. More

My experience from Capo Volkswagen was fantastic. The quality of service I got from David was amazing. He made sure I knew what I was looking at and he helped me with anything I needed. quality of service I got from David was amazing. He made sure I knew what I was looking at and he helped me with anything I needed. More

David Hoke was amazing. He made our whole car buying experience easy and effortless. We are very pleased with the deal we got and are in love with our awesome VW van. Highly recommend. experience easy and effortless. We are very pleased with the deal we got and are in love with our awesome VW van. Highly recommend. More

My wife and I came to Capistrano Volkswagon to look for a new Jetta for our daughter for Christmas. We shopped at many other places but none of them compared to the quality and friendliness that is found at new Jetta for our daughter for Christmas. We shopped at many other places but none of them compared to the quality and friendliness that is found at Capistrano Volkswagon. April Dean especially helped us out and continues to do so. We ended up buying a brand new car, our daughter loves it, and we are quite find of it ourselves. We will definitely recommend the dealership to our friends! More