
Capistrano Volkswagen
San Juan Capistrano, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Eric really went above and beyond to help my husabnd and I get our daughter the car of her dreams - Black on Black SE Jetta. We took a few months to complete the actual process and he was very helpful the e I get our daughter the car of her dreams - Black on Black SE Jetta. We took a few months to complete the actual process and he was very helpful the entire time. It was a pleasure to deal with Eric. Thank you so much! More
Pleasant buying experience. Delivered what was promised. Owner loves purple and this is my favorite color. Tom and Nick were very professional and informative. Treated me like an intelligent buyer. Thank yo Owner loves purple and this is my favorite color. Tom and Nick were very professional and informative. Treated me like an intelligent buyer. Thank you. More
David new what I wanted and delivered. I wanted a pre-owned safe vehicle for my daughter and he went out of his way to demonstrate his vast knowledge of VW safety which directly influenced my final d pre-owned safe vehicle for my daughter and he went out of his way to demonstrate his vast knowledge of VW safety which directly influenced my final decision to buy the Jetta. Thank you David. More
In my research for a specific car I actually came across a sales person who new alot of the car being sold. I dealt with David Hoke at Capistrano VW. I visited 6 different dealerships some of which did not a sales person who new alot of the car being sold. I dealt with David Hoke at Capistrano VW. I visited 6 different dealerships some of which did not even give me the time or the day and others of which I told them exactly what I wanted and never got back to me. David was able to get me EXACTLY what I wanted and never tried to sell me on amything other than that. He is a person I would buy from again. My overall experience was great! Even after a misunderstanding after the sale they made things right. If you want a great experience and buy from someone that actually knows what they are selling I highly reccommend Capo VW. Robert S. More
This was my first car-buying experience and James was exteremely helpful in his approach to a customer like me. His knowledge and passion for cars, especially Volkswagen, was contagious and I think I wi exteremely helpful in his approach to a customer like me. His knowledge and passion for cars, especially Volkswagen, was contagious and I think I will join the many smart people who see VW as their lifelong vehicle. More
Let me just start with everyone we meet was fantastic! We really love the Jetta se we picked out.Worth the drive and would tell anyone if they are looking for a great dealer look no futher. Thanks again. really love the Jetta se we picked out.Worth the drive and would tell anyone if they are looking for a great dealer look no futher. Thanks again. More
A great experience from begining to end. I dealt with three differenent people and they all had great attitudes and seemed to really like what they were doing. More importantly they liked selling VWs. three differenent people and they all had great attitudes and seemed to really like what they were doing. More importantly they liked selling VWs. Richard McCallister gave a great overview of the car. I test drove and purchased the new Passat. On the test drive he showed me everything the car could do and had. We spent about 15 minutes going over the things the car could do with media, phones and everything else. I would recommend anyone interest in by a car to spend time with Richard. He makes the experience so much nicer. I also talked to Nick the supervisor and I could tell where they get the good attitude from. More
First off, I want to say that I drove an hour up from San Diego to check out a CC coupe. When I didn't like the coupe, James helped me to find an Eos. I am a very finicky customer and quite demanding. Jam Diego to check out a CC coupe. When I didn't like the coupe, James helped me to find an Eos. I am a very finicky customer and quite demanding. James handled that superbly, even digging into his own pocket to get me a bottle of water out of the vending machine. I was given a great deal on an Eos and came back the next day to pick it up. On the way home, and the next day, I began to have doubts about my purchase. I am a family man and felt that I should have looked for a more practical, comfortable sedan. After doing research online, I decided that I wanted a Passat V6 SEL Premium, one of the rarest Volkswagens around. These guys didn't have it on their lot, but still took back the Eos and worked the phones diligently to find one for me in SoCal. I ended up getting the exact car I wanted, in the exact color, one of two in all of SoCal. They took a loss on the Eos, gave me a fair price on my trade-in and on the Passat, and gave up some nice pieces of inventory to make sure I drove off in the right car. Don't bother with other dealerships. James will work tirelessly to get you the Volkswagen you deserve and can afford. More
This is by far my best experience buying a car. Please save yourself the trip to other dealers and let these guys take care of you. They went as far as delivering my car to me. I didn't ask for this. I co save yourself the trip to other dealers and let these guys take care of you. They went as far as delivering my car to me. I didn't ask for this. I couldn't get down there because of a family issue. David ask if he could deliver the car to me! Outstanding service. I would like to thank David Hoke, Brian Silvia, and Nick Colucci for making my experience truly exceptional. Way to go Capistrano VW. More