Capistrano Volkswagen

First off, I want to say that I drove an hour up from San Diego to check out a CC coupe. When I didn't like the coupe, James helped me to find an Eos. I am a very finicky customer and quite demanding. Jam Diego to check out a CC coupe. When I didn't like the coupe, James helped me to find an Eos. I am a very finicky customer and quite demanding. James handled that superbly, even digging into his own pocket to get me a bottle of water out of the vending machine. I was given a great deal on an Eos and came back the next day to pick it up. On the way home, and the next day, I began to have doubts about my purchase. I am a family man and felt that I should have looked for a more practical, comfortable sedan. After doing research online, I decided that I wanted a Passat V6 SEL Premium, one of the rarest Volkswagens around. These guys didn't have it on their lot, but still took back the Eos and worked the phones diligently to find one for me in SoCal. I ended up getting the exact car I wanted, in the exact color, one of two in all of SoCal. They took a loss on the Eos, gave me a fair price on my trade-in and on the Passat, and gave up some nice pieces of inventory to make sure I drove off in the right car. Don't bother with other dealerships. James will work tirelessly to get you the Volkswagen you deserve and can afford. More

This is by far my best experience buying a car. Please save yourself the trip to other dealers and let these guys take care of you. They went as far as delivering my car to me. I didn't ask for this. I co save yourself the trip to other dealers and let these guys take care of you. They went as far as delivering my car to me. I didn't ask for this. I couldn't get down there because of a family issue. David ask if he could deliver the car to me! Outstanding service. I would like to thank David Hoke, Brian Silvia, and Nick Colucci for making my experience truly exceptional. Way to go Capistrano VW. More

Don was super to the point, helpful and answered every question--allowing the car-buying process to be an absolute breeze and fun. Even with my scheduling issues, he was able to accommodate and work me in question--allowing the car-buying process to be an absolute breeze and fun. Even with my scheduling issues, he was able to accommodate and work me into his schedule. I am so glad I went to Capo VW and will definitely be going back in the future. Thank you! More

There is a reason I drove 20 miles south and bypassed the closest dealer. Recommendations and reputation. I will say that I was not disappointed. I never felt "hard sell" or pressure, ony a friendly consu closest dealer. Recommendations and reputation. I will say that I was not disappointed. I never felt "hard sell" or pressure, ony a friendly consultative approach to what I needed in a vehicle. David Hoke, my rep, took me directly to the vehicles I described and gave me several options regarding Lease and Purchase scenarios. He worked closely with the finance team an sales Manager who did their best to accomodate all my choices including color, trim and options. What I ended up with was a Beautiful Vehicle I love and feel safe and comfortable in, and a set of new friends I will see every week for a car wash :) More

very friendly and professonal.i had a problem with my new car and they fix it and washed it the next day.don my sales person made the buying prossess feel very smooth car and they fix it and washed it the next day.don my sales person made the buying prossess feel very smooth More

Richard McAllister was the best car salesman I have ever dealt with. As a chronic car swapper I have dealt with a lot of dealerships and Richard was the only salesman I flat out enjoyed being around. My wif dealt with. As a chronic car swapper I have dealt with a lot of dealerships and Richard was the only salesman I flat out enjoyed being around. My wife felt the same way. We had talked to 4 dealerships and Richard was the only salesman who was direct and honest. No games no stress just the truth about the car and the deal. He literally was everything you want in a car salesman without any of the common negatives. More

Sales associate Don Abadie was very helpful. He did not place pressure on us, and went out of his way to make sure that we were satisfied with the car that fit our exact price range. place pressure on us, and went out of his way to make sure that we were satisfied with the car that fit our exact price range. More

I bought my first VW Beetle at this dealership 10 years ago, and it was the first place I wanted to go back to when shopping for our new VW. We stopped by to look at new & used Routan's, and were greeted ago, and it was the first place I wanted to go back to when shopping for our new VW. We stopped by to look at new & used Routan's, and were greeted by Sherie Simmons quickly. Sherie was very friendly, and was not pushy or aggressive at all. We happened to arrive on a morning that three 2011 Routan's were significantly discounted, so we were able to get a new Routan for close to the price we were looking to spend on a Certified Pre-Owned model...Lucky Us! Our sales rep Sherie, the manager, and finance department were all super friendly and made the whole deal very pleasant. More

Don was very helpful and worked with me to get the car I wanted at the price I had to have. I would recommend him to friends and family. wanted at the price I had to have. I would recommend him to friends and family. More

Our overall experience at Capistrano VW was great. Everyone was friendly, courteous and helpful. Eric was very knowledgable which made our decisions easier. THANKS EVERYONE. Everyone was friendly, courteous and helpful. Eric was very knowledgable which made our decisions easier. THANKS EVERYONE. More