Capistrano Volkswagen

before I walked in the door I was greeted with a smile and a warm welcome while opening the door for me. Everybody I talked to was extremely friendly from to start to finish. My sales girl even stayed l and a warm welcome while opening the door for me. Everybody I talked to was extremely friendly from to start to finish. My sales girl even stayed late to be sure she showed me eveything and all features of my new jetta down to programming the radio and heated seats as well emergency release in the trunk. I was also informed that the trunk is designed to hold gof clubs. Perfect!! She even sync my phone before she would let me leave. :} Super friendly!! Loved them all everyone there was smiling even the receptionist. Wow!!! Thank you so much I love my new car. Sincerely happy vw owner Shirley Loturco More

In the last 3 years we have purchased three vehicles from Capo VW. Two new and one used. The first time we purchased a car from Capo VW we were shocked at the honesty and ethics of the sales team. I hate Capo VW. Two new and one used. The first time we purchased a car from Capo VW we were shocked at the honesty and ethics of the sales team. I hate purchasing cars because I always feel like I'm getting worked from all sides by salesmen, managers and even the finance guy will be spinning me in circles. But at Capo VW, they were honest, upfront and didn't play any sales games. Our first purchase in 2008 was a new red Jetta for our daughter. Our experience was so great that when I wanted to purchase a new car for myself in 2009, I purposely chose a Volkswagen just so I could deal with the Capo VW dealership as opposed to any other dealership. It took me awhile to figure out which VW would work for me personally but I was truly commited to buying a VW just because of Capo VW. My experience buying the Tiguan at Capo VW was similar to the experience we had when we purchased our daughter's Jetta. Fair prices, nice sales team, no games, great interest rate and no hassles. But our purchase yesterday takes the cake. Yesterday we purchased a used Jetta from Capo VW for our youngest son. He is 22 and we wanted to cosign but did not want to help financially. Yesterday morning I called Capo VW, asked to speak to any salesman. I got Don Abadie. I explained the financial situation Cole was in and told him that Cole was getting ready to purchase a used car he had test drove the night before at another dealership. I really wanted to deal with Capo VW if possible. I asked Don if he could possibly find something in the same monthly payment as the car at the other dealership which looked like it was one year away from being a beater car. Don was so understanding and helpful and searched the lot and found something much better than I expected. He found a perfect car. He found a 2010 silver Jetta unblemished with only 38,000 miles on it at a rock bottom price. They had even put brand new tires on it. He offered me a free 2 year 24,000 mile bumper to bumper warranty with the car in addition to the warranty still left on the car. The financing was almost as good as my credit union. I decided to go with Capo VW financing even though it was 1/2 a percent higher just because Capo VW is easier to work with than my credit union. I called Cole and told him about the Jetta. Cole was so ecstatic!!! He couldn't believe that he could get a used Jetta with amazing warranty for the same monthly payment as the other very used car. In anticipation of our visit that evening, Don did great prep work. He had the paperwork ready, our credit scores checked, the car detailed and everything set. When we all walked in late last night, the papers were ready to sign. We test drove the car, Cole fell in love and we signed the papers and were out the door with a payment exactly what we had been promised which perfectly fit Cole's down payment and budget. No hassles, no last minute price switches, interest rate hikes, hidden fees. Nothing. Everything I was promised on the phone was delivered once I arrived. We absolutely love this dealership! My husband and I have purchased countless cars in 32 years of marriage for ourselves and our 3 children. Sitting at a dealership is something that I personally HATE with a purple passion. Buying a new car for myself or my family should be fun and exciting, not something that is going to require two Excedrin and an anger management course. Three times we have gone to this dealership and three times we have not been disappointed with their service, philosophy of business and customer appreciation. The service department is great too. Same attitude, same fair treatment. Because of this dealership, we own three VWs. And now my husband wants a Toureg for his next car. LOL Cindy Blackamore Cindy Blackamore More

Very friendly service as opposed to the artificial encounters I had at other dealerships. Made a mistake with the pricing, but were very good about fixing it. Only downside was having to wait an extra encounters I had at other dealerships. Made a mistake with the pricing, but were very good about fixing it. Only downside was having to wait an extra day to get my car detailed. Small price to pay when looking for a car at 8 p.m. More

April Dean was fantastic to work with. She was patient, knowledgeable and very fun. We have purchase 5 cars from Capo Volkswagen and will continue to give our business exclusively to Miles and his wonderfu knowledgeable and very fun. We have purchase 5 cars from Capo Volkswagen and will continue to give our business exclusively to Miles and his wonderful team. Go see April!!! More

They were all very friendly, and gave me a great deal on a used jetta. Knew a lot about the car and compared them to other makes to help with the decision. a used jetta. Knew a lot about the car and compared them to other makes to help with the decision. More

Capo VW and Don were very easy to work with. They were straight forward and honest and did not play the buying a new car shell game. They gave me a fair price on my trade in and a decent price on the car. straight forward and honest and did not play the buying a new car shell game. They gave me a fair price on my trade in and a decent price on the car. Thanks Don and Capo VW. More

I was going to buy a Honda Odyssey and went into Capo VW just becuase the Honda Dealers i went to were so bad. I met James Hedland and ended up spending more for a VW Routan purely based on the fact that h just becuase the Honda Dealers i went to were so bad. I met James Hedland and ended up spending more for a VW Routan purely based on the fact that he was knowledgable and provided a comfortable atmosphere. They showed me the invoice cost and the MSRP and gave me a great deal, and were not pushy or typical dealer like at all. Great experience overall and i do recommend them to anyone. More

We were unsure of what vehicle we wanted and did not plan on purchasing a car at this time. VW was the first dealership we visited, just to browse. We were so impressed with James. He was professional, frien on purchasing a car at this time. VW was the first dealership we visited, just to browse. We were so impressed with James. He was professional, friendly and personable. We really felt like he understood what was important to us, and did not waste our time. He was honest, informative and made a dreaded car shopping experience a most plesant one! James was able to deliver the car we wanted and saved us money and time (most importantly, we didn't feel the need to shop around for a better deal, because we were most confident that our best deal would come from James. Thanks, James! We love our new car, and we will refer VW and James to others. More

This dealership is extremely responsive and follows up almost religiously to ensure that your questions are answered. Their sales people are a cut above the average. In particular, David Hoke did an out almost religiously to ensure that your questions are answered. Their sales people are a cut above the average. In particular, David Hoke did an outstanding job engaging me during the inquiry and negotiation process. He couldn't offer the lowest price but his courtesy and follow up swayed me to buy from Capo VW. More

The thing I dread about getting a new car is the time The thing I dread about getting a new car is the time spent in the dealership. Everyone at Capo VW was courteous, thoughtful AND I was in and out in The thing I dread about getting a new car is the time spent in the dealership. Everyone at Capo VW was courteous, thoughtful AND I was in and out in record-breaking time! I specifically called ahead asked David Hoke to make sure my time at the dealership was minimal. David made the extra effort to have a majority of the required paperwork filled out before I arrived! A very pleasant leasing experience! More