
Capistrano Volkswagen
San Juan Capistrano, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Came down from central california (Fresno) to Capo VW because of specific car at they had for CPO sales, and price it was offered. Took six hour train ride (we were optimistic) and Eric and Kevin (fina because of specific car at they had for CPO sales, and price it was offered. Took six hour train ride (we were optimistic) and Eric and Kevin (finance) were fantastic! Eric even picked us up at the train depot. Not sure if/when my next auto purchase will occur, but i just might be taking the train back down to Capo VW. If I lived in OC it would be a no-brained! I suggest they institute a "take the train" package! JK - Fresno, CA More
Was such and easy experience! Was looking for a used Beetle found one online and Moe was great emailing me back and letting me know the car was still available. When we were finally able to go check out Beetle found one online and Moe was great emailing me back and letting me know the car was still available. When we were finally able to go check out the car, Moe was excellent and vey professional. We came back the next day to buy the car and Ryan helped us with that. He was also excellent and very professional. Ryan made the process easy and the process was so quick. Kevin in fianance was great too. I would definitely recommend Capistrano VW to all my family and friends! Thank you for such a great buying experience! More
My salesman was named Buddy, he met all of my needs and had an answer for every question i could think of and more. With a great personality and a genuine interest with my needs i left completely satisfied had an answer for every question i could think of and more. With a great personality and a genuine interest with my needs i left completely satisfied. i felt like i was buying something as opposed to being sold something. More
The knowledge that Eric Menzies relaid to us about the Routan vehicles made our decision to purchase the SEL car as easy can be. Eric also took extra time to explain all of the features and operation of Routan vehicles made our decision to purchase the SEL car as easy can be. Eric also took extra time to explain all of the features and operation of the vehicle. Kevin in finance made the signing of all the documents in an orderly fashion that took the process only minutes to complete. Everyone that we were in contact with was so courteous and friendly. More
Buddy is a pleasure to work with and absolutely no pressure. We spent hours with him over the course of a year and he never asked us to buy. After looking at new and used Hyundai, Ford, Kia, Mazda, Ni pressure. We spent hours with him over the course of a year and he never asked us to buy. After looking at new and used Hyundai, Ford, Kia, Mazda, Nissan, etc, we realized you get more car, more safety with a VW and you will not find a better price anywhere! The price on the window sticker is already lower than what you think you negotiated somewhere else. Buddy knows every little detail about the car and you will be amazed at what VW's have to offer. Any parent buying their kid a car would be best advised to buy VW. We bought our son a Jetta GLI (first car). I did my research and I'm extremely happy about our decision. Another thing about used cars: They will not let you leave unless you're happy. Buddy detailed our son's car and had it waiting in the showroom for pick up! Amazing experience. Great % rates, great inventory options. Go talk to Buddy and you'll see what a no pressure, pleasant experience can be for a new or used car. We'll be back again for sure. More
I bought my 2008 passat from capistrano VW last week. I had one of the most amazing experiance in car industry. With their "priced right", you don't have to worry about the price you are paying, they have had one of the most amazing experiance in car industry. With their "priced right", you don't have to worry about the price you are paying, they have done all the homework for you. I found out that they had the lowest price in 150 mile radious. The salesman David and Buddy were fantastic, very patient and friendly. Took time to explain every little detail about car, about safety and any many other questions I was throwing at them. I felt no sales pressure and would highly recommend this place to anyone looking for a great service and best price for VW. Prashant (Sean) More
The buying process was very easy, and had a large selection to choose from. I was able to work with sales to come up with a payment that worked for me, and get the car I wanted. Sales was very info selection to choose from. I was able to work with sales to come up with a payment that worked for me, and get the car I wanted. Sales was very informative and helpful, with decision making. Extremely happy with my purchase. More
great job overall by staff . pleasantly happy with my great job overall by staff . pleasantly happy with my experience at the dealership . would recommened family and friends to this dealership and would great job overall by staff . pleasantly happy with my experience at the dealership . would recommened family and friends to this dealership and would defenetly revisit the company on a future purchase .Thansk to the whole staff and crew and consern for your customers More
Maintenance contract is excellant Price was fair Maintenance contract is excellant Price was fair Customer Service is great Waiting area is excellant. TV entertainment while you wait Complimenta Maintenance contract is excellant Price was fair Customer Service is great Waiting area is excellant. TV entertainment while you wait Complimentary carwash is great oil, filter, fluids, tire rotation. Volkswagen is an excellent vehicle that holds it's value and passes safety More
I bought a new 2011 GTI this weekend. Great price and great experience! I would recommend this dealership to anyone looking for a dealer and sales staff that does not pressure you into making any decisio great experience! I would recommend this dealership to anyone looking for a dealer and sales staff that does not pressure you into making any decisions you would think twice about after the purchase. The sales staff is courteous and attentive. Contact Moe Afzal in the sales department if you are looking to purchase a vehicle without the typical drawn-out, hidden fees purchase experience. Thank you Moe and Nick (Sales Manager), and the finance department!! Joe, Happy VW Owner, San Diego More