Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capistrano Volkswagen
San Juan Capistrano, CA
1,770 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,770 reviews
October 05, 2011
I was looking for a new car and drove into Capo VW and was greeted by James. We test drove two cars, the new Passat and the CC. He sat down with me and looked at the cars side by side and went through all was greeted by James. We test drove two cars, the new Passat and the CC. He sat down with me and looked at the cars side by side and went through all of the options. Three hours later I drove home in my new Passat. This is the third car that I have bought from Capo VW and I am very happy that I met James! I would recommend him to anyone that I know that is looking to purchase a new car. He was very professional to work with and made sure that I was 100% satisfied with my choice!!!! More
by Kellyinln
Employees Worked With
James Hedland
October 05, 2011
David Hoke was a pleasure to work with when we purchased our 2011 Touareg. He was very friendly and very knowledgeable. We highly recommend Dave to anyone interested in the VW line of vehicles. our 2011 Touareg. He was very friendly and very knowledgeable. We highly recommend Dave to anyone interested in the VW line of vehicles. More
by arnie.smith
Employees Worked With
David Hoke
October 01, 2011
Andrea was very friendly and worked hard to get me the car I wanted. She went out of her way to make sure all my requests were accommodated and was upbeat the entire time. car I wanted. She went out of her way to make sure all my requests were accommodated and was upbeat the entire time. More
by Tmcgovern13
Employees Worked With
Andrea Cooper
September 30, 2011
Well. where to start. Eric totally helped me out a lot, and no other car sales man would have the patience to deal with what Eric had to deal with me. He helped me find the perfect car (black on black 2012 and no other car sales man would have the patience to deal with what Eric had to deal with me. He helped me find the perfect car (black on black 2012 jetta SE with convenience). I drove away with my dream car today thanks to him. More
by brittanykittyb
Employees Worked With
Eric Menzies
September 30, 2011
Don was great and easy to work with. He gave us a good honest price and a quote that couldn't be beaten by any of the competition. He was extremely responsive to e-mails and phone calls and really made th honest price and a quote that couldn't be beaten by any of the competition. He was extremely responsive to e-mails and phone calls and really made the car buying experience a pleasure. It truly was one of the most painless car buying experiences I have ever been through. I definitely recommend working with Don if you are in the market to buy a VW. More
by ljmorrison
Employees Worked With
Don Abadie
September 28, 2011
Very friendly, informative and knowledgeable. Very impressed! Wish other dealers worked their business with the same good ethics. James, our salesman was young, but bright and well informed about his impressed! Wish other dealers worked their business with the same good ethics. James, our salesman was young, but bright and well informed about his product. More
by sammajor11
Employees Worked With
James
September 28, 2011
Excellent sales person and outstanding services. This is the first time I bought the car at first visit. VW Routan has good design, user friendly functions meet my expectations. the first time I bought the car at first visit. VW Routan has good design, user friendly functions meet my expectations. More
by albertchiu
Employees Worked With
James G .Hedland, Jr
September 25, 2011
The people at Capo VW are truly friendly. Not some painted smile or fake willingness to serve. Congratulations to the owner for hiring competent individuals and creating a healthy working environmen painted smile or fake willingness to serve. Congratulations to the owner for hiring competent individuals and creating a healthy working environment. We bought a 2012 Passat TDI SEL with the help of Eric. After careful research, I knew exactly how much to pay. Eric offered the car at my price. That's right, my price! No games, no gimmicks. He made buying a car so easy, I'll never deal with the wolf pack sales staff of other dealerships again. Our thanks also goes out to Tom (Sales Manager) and Buddy (Sales) for their enthusiasim and knowledge. More
by WhyHybrid?PassatTDI
Employees Worked With
Eric Menzies
September 24, 2011
David was patient and knowledgeable. He was straightforward and didn't try any tricks. I told him what prices I'd had from other dealers and he beat them by a good enough margin for me to make straightforward and didn't try any tricks. I told him what prices I'd had from other dealers and he beat them by a good enough margin for me to make the deal. Very painless process. More
by pulpito
Employees Worked With
David A. Hoke
